Lube Jul 20, 2015 @ 3:50am
Paying back a PayPal chargeback with another payment method.
So essentially like a year ago my PayPal account got limited (as I wasnt 18 at the time and allowed a PayPal cos of their TOS) and all of my recent purchases got automatically refunded and cancelled, which ended up being two purchases to steam ($10 & $5 steam wallet additions). I had already spent that $15 so $10 got refunded somehow as a game or something I'm assuming and the left over $5 put my account into -$5 steam wallet. Obviously as my PayPal has been permanently limited with no chance of getting it back, AND I've forgotten the email it was used to login with, I'm not able to refund via PayPal. Despite this I'm more than happy to pay back that $5 via my visa online card or by refunding games and I've even offered to pay it back with funds that are on my current account(this one). It's ended up linking the dispute thing to every steam account that has used my IP so this one too - not letting me but in game purchases etc.

My question is, would steam allow me to pay back this $5 via another payment method or can I never use steam ever again?

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Spawn of Totoro Jul 20, 2015 @ 4:05am 
No. It has to be a reversal of the chargeback. Aside from the money taked back from Valve, Valve is also charged an additional $50 or more per a chargeback. They only way for them to get that back is by the reversal, even if you were not the one who authorized the chargeback.
Lube Jul 20, 2015 @ 4:11am 
So essentially it's the - I can never use Steam again answer? Which is ridiculous because they're throwing away a customer that will more than happily pay WELL over $50.00 very quickly on Steam.
Spawn of Totoro Jul 20, 2015 @ 4:36am 
How are they to know that? As far as they have seen, there was a massive chargeback from a specific user and paypal account. They have not assurance that such an issue will happen again.

Besides that, from what you have said, it was more then just $50. Two instances would be $100 or more, depending on the company dealing with the chargeback (Valve's bank). It could be even higher.

Things like this are one of the reasons I don't use paypal. They have too much control over those accounts and what happens to the. They are not even a bank, nor subject to the same laws reguarding them.
kdodds Jul 20, 2015 @ 4:45am 
Not really. They're letting a problem customer fall by the wayside. Problem customers tend to remain problem customers and good customers tend to remain good customers. By your own admission, you broke the TOS at PayPal, then used that invalid account to pay for Steam licenses. You also forgot your credentials for one of your financials on top of this. FWIW, if you have an in-game/market ban, it's not because of your IP. Steam, apparently does not factor IPs into bans, it's an account to account thing. Banned/unbanned siblings can verify this for you. So in addition to the PayPal problem, you also are market banned on a separate (this) account?
Lube Jul 20, 2015 @ 5:53am 
Hey, to the question above - I am not market banned or anything else like that as I can still buy games and sell stuff on the market (how I currently have funds on this account) yet when trying to by a mercenary in Dirty Bomb I got an "unexpected error" so when I asked steam they said that purchasing has been disabled across my steam account'S' until the chargebacks have been fixed. So even though this account did nothing wrong they're limiting this one too apparently. It WAS my brothers account and luckily he doesn't give a ♥♥♥♥ at the moment or I would have got him to submit a request to fix it, however as he doesn't mind I'm just trying to resolve it in a way that gets valve their money back.

And to the other user that said "massive chargeback" or something to that extent, it was $15 - far from a MASSIVE chargeback.
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Date Posted: Jul 20, 2015 @ 3:50am
Posts: 5