Stolen CS:GO Inventory :: Help and Tips

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Shisho Nov 1, 2015 @ 1:25am

Stolen CS:GO Inventory

Hello,
i accepted a new Friend Invite and he asked me to to join his Teamspeak Server. i tried to join his "fake Teamspeak" but an error Message showed up. I lost my Internet Connection for a few Minutes and after i was back Online my complete CS:GO Inventory was traded to someone. The Email Confirmation for Trades was active and i still have Access to my Steam&E-mail Account. Ofc i changed the Password and scanned my System for anything. How are the Chances to get my Inventory back? I never got something restored through the Steam Support. What else can i do to prevent something like this? except of blocking all unknown new "friends"...

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Showing 1-15 of 16 comments

newgraund.DLL #HULKAMANIA Nov 1, 2015 @ 1:27am

My Items Are Missing or Were Stolen
https://support.steampowered.com/kb_article.php?ref=7623-IOFX-1021

Shmip Nov 1, 2015 @ 1:29am

The chances of you getting anything back is 0%

Last edited by Shmip; Nov 1, 2015 @ 1:29am

Iriken Nov 1, 2015 @ 1:30am

Sorry for your items ..

Manbotter Nov 1, 2015 @ 1:37am

Be wary of strangers wanting you to join their teamspeak. Also have your login username and display name be different names. and make sure your default teamspeak username doesnt match your steam login name.

Tev Nov 1, 2015 @ 1:39am

Originally posted by ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%

No, it isn't.

Read: https://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478
Especially this: http://www.reddit.com/r/Steam/wiki/scamtypes

Secure your computer

Scan the computer with an antivirus* & antimalware scan in safemode

First download & install Malwarebytes' Anti-Malware at http://downloads.malwarebytes.org/file/mbam/
After that restart your computer
During the time the computer is still booting up, tap F8 until you get to this menu[pad3.whstatic.com] <- clickable.
Choose Safe Mode.
Perform your antivirus & antimalware scans (with the rootkit scan ticked.)
Restart your computer.

* = If you can do a bootscan with your antivirus, do it.

Change your passwords

Create a ticket

Register a Steam Support account at https://support.steampowered.com/register.php
Create a Steam Support ticket at https://support.steampowered.com/newticket.php
Include Proof of Ownership:
- https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
Include Item Restoration -related stuff:
- https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

Shisho Nov 1, 2015 @ 1:58am

Thank you, i'll try it.

Shmip Nov 1, 2015 @ 1:06am

Originally posted by Teutep つ◕_◕つ No Badge Spam!:
Originally posted by ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%
No, it isn't.

Read: https://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478
Especially this: http://www.reddit.com/r/Steam/wiki/scamtypes

Secure your computer
Scan the computer with an antivirus* & antimalware scan in safemode
First download & install Malwarebytes' Anti-Malware at http://downloads.malwarebytes.org/file/mbam/
After that restart your computer
During the time the computer is still booting up, tap F8 until you get to this menu[pad3.whstatic.com] <- clickable.
Choose Safe Mode.
Perform your antivirus & antimalware scans (with the rootkit scan ticked.)
Restart your computer.
* = If you can do a bootscan with your antivirus, do it.

Change your passwords

Create a ticket
Register a Steam Support account at https://support.steampowered.com/register.php
Create a Steam Support ticket at https://support.steampowered.com/newticket.php
Include Proof of Ownership:
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
Include Item Restoration -related stuff:
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.

alEXCELLENT Nov 1, 2015 @ 1:07am

still don't think he'll get back everything^^ sorry m8

Tev Nov 1, 2015 @ 1:13am

Originally posted by ШерлокSherlock Sacknics:
After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.

Try checking the Item Restoration Policy.

Shmip Nov 1, 2015 @ 1:19am

Originally posted by Teutep つ◕_◕つ No Badge Spam!:
Originally posted by ШерлокSherlock Sacknics:
After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.
Try checking the Item Restoration Policy.

You should've linked that instead of what you linked earlier.

Last edited by Shmip; Nov 1, 2015 @ 1:20am

#10

Tev Nov 1, 2015 @ 1:20am

Originally posted by ШерлокSherlock Sacknics:
Originally posted by Teutep つ◕_◕つ No Badge Spam!:
Try checking the Item Restoration Policy.
You should've linked that instead of what you linked earlier.

It was linked in the huge post you quoted.

#11

Konoe Nov 1, 2015 @ 1:23am

I don't think he'll get back everything too because the same happened to me ._,

#12

The Giving One Nov 1, 2015 @ 1:24am

Originally posted by ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%

So far, OP seems to qualify for item restoration, unless there is something that we don't know about. Case by case basis is how they do it anyway.

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

"Inventory restorations are granted on a case by case basis. "