Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
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Shisho 1. nov. 2015 kl. 1:25
Stolen CS:GO Inventory
Hello,
i accepted a new Friend Invite and he asked me to to join his Teamspeak Server. i tried to join his "fake Teamspeak" but an error Message showed up. I lost my Internet Connection for a few Minutes and after i was back Online my complete CS:GO Inventory was traded to someone. The Email Confirmation for Trades was active and i still have Access to my Steam&E-mail Account. Ofc i changed the Password and scanned my System for anything. How are the Chances to get my Inventory back? I never got something restored through the Steam Support. What else can i do to prevent something like this? except of blocking all unknown new "friends"...
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Shmip 1. nov. 2015 kl. 1:29 
The chances of you getting anything back is 0%
Sidst redigeret af Shmip; 1. nov. 2015 kl. 1:29
Iriken 1. nov. 2015 kl. 1:30 
Sorry for your items ..
Manbotter 1. nov. 2015 kl. 1:37 
Be wary of strangers wanting you to join their teamspeak. Also have your login username and display name be different names. and make sure your default teamspeak username doesnt match your steam login name.
Tev 1. nov. 2015 kl. 1:39 
Oprindeligt skrevet af ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%
No, it isn't.


Read: https://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478
Especially this: http://www.reddit.com/r/Steam/wiki/scamtypes

Secure your computer
Scan the computer with an antivirus* & antimalware scan in safemode
  1. First download & install Malwarebytes' Anti-Malware at http://downloads.malwarebytes.org/file/mbam/
  2. After that restart your computer
  3. During the time the computer is still booting up, tap F8 until you get to this menu[pad3.whstatic.com] <- clickable.
  4. Choose Safe Mode.
  5. Perform your antivirus & antimalware scans (with the rootkit scan ticked.)
  6. Restart your computer.
* = If you can do a bootscan with your antivirus, do it.
Change your passwords
Create a ticket
  1. Register a Steam Support account at https://support.steampowered.com/register.php
  2. Create a Steam Support ticket at https://support.steampowered.com/newticket.php
  3. Include Proof of Ownership:
  4. Include Item Restoration -related stuff:
Shisho 1. nov. 2015 kl. 1:58 
Thank you, i'll try it.
Shmip 1. nov. 2015 kl. 1:06 
Oprindeligt skrevet af Teutep つ◕_◕つ No Badge Spam!:
Oprindeligt skrevet af ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%
No, it isn't.


Read: https://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478
Especially this: http://www.reddit.com/r/Steam/wiki/scamtypes

Secure your computer
Scan the computer with an antivirus* & antimalware scan in safemode
  1. First download & install Malwarebytes' Anti-Malware at http://downloads.malwarebytes.org/file/mbam/
  2. After that restart your computer
  3. During the time the computer is still booting up, tap F8 until you get to this menu[pad3.whstatic.com] <- clickable.
  4. Choose Safe Mode.
  5. Perform your antivirus & antimalware scans (with the rootkit scan ticked.)
  6. Restart your computer.
* = If you can do a bootscan with your antivirus, do it.
Change your passwords
Create a ticket
  1. Register a Steam Support account at https://support.steampowered.com/register.php
  2. Create a Steam Support ticket at https://support.steampowered.com/newticket.php
  3. Include Proof of Ownership:
  4. Include Item Restoration -related stuff:
After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.
alEXCELLENT 1. nov. 2015 kl. 1:07 
still don't think he'll get back everything^^ sorry m8
Tev 1. nov. 2015 kl. 1:13 
Oprindeligt skrevet af ШерлокSherlock Sacknics:
After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.
Try checking the Item Restoration Policy.
Shmip 1. nov. 2015 kl. 1:19 
Oprindeligt skrevet af Teutep つ◕_◕つ No Badge Spam!:
Oprindeligt skrevet af ШерлокSherlock Sacknics:
After Steam Support got abused to dupe certain items, they said that they would not return any items.

There are some exceptions, but I doubt this guy is going to be one.
Try checking the Item Restoration Policy.
You should've linked that instead of what you linked earlier.
Sidst redigeret af Shmip; 1. nov. 2015 kl. 1:20
Tev 1. nov. 2015 kl. 1:20 
Oprindeligt skrevet af ШерлокSherlock Sacknics:
Oprindeligt skrevet af Teutep つ◕_◕つ No Badge Spam!:
Try checking the Item Restoration Policy.
You should've linked that instead of what you linked earlier.
It was linked in the huge post you quoted.
Konoe 1. nov. 2015 kl. 1:23 
I don't think he'll get back everything too because the same happened to me ._,
The Giving One 1. nov. 2015 kl. 1:24 
Oprindeligt skrevet af ШерлокSherlock Sacknics:
The chances of you getting anything back is 0%
So far, OP seems to qualify for item restoration, unless there is something that we don't know about. Case by case basis is how they do it anyway.

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

"Inventory restorations are granted on a case by case basis. "

Oprindeligt skrevet af MrPhobae:
I don't think he'll get back everything too because the same happened to me ._,

"case by case basis"

Do you guys want the OP to NOT get his items back ?
Sidst redigeret af The Giving One; 1. nov. 2015 kl. 1:26
try to contact the steam support. The Community would be able to help you!
Shisho 1. nov. 2015 kl. 2:16 
i have an open Ticket @ the Steam Support: descripet my Problem, added Screenshots of the Trade and proved that im the Owner of this Account.
Sidst redigeret af Shisho; 1. nov. 2015 kl. 2:20
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Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
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