[e-mail]

[Netrom]

so i sent some files to this mail. if i have mobile comfirmation on am safe right??

[gwait]

Why do you need to send files to that mail?

[J4MESOX4D]

Why are you sending stuff to a blantant scam email? Since when does a billion-dollar company like Valve use Gmail...

Steam has one internal outbound email system @steampowered and that's it. It doesn't even have an email address for the community to use.

I can't believe people fall for such things. It's like the 1990's with all the [e-mail] scams.

[General Zod]

I would change your password. That is a scam email as Steam does NOT have a gmail account

[Zefar]

Originally posted by 420 Blaze it Netrom:

so i sent some files to this mail. if i have mobile comfirmation on am safe right??

Valve will never need files to make a refund. EVER.
https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966
That is how you ask for a refund on games. You also need less than 2 hours and less than 2 weeks in order to get a refund.

If you've given out password and account name you should change your password.

[Tev]

When it comes to ssfn file uploads and such:
https://store.steampowered.com/twofactor/manage

[Deauthorize all other devices]

[Washell]

The purpose of them asking for those files is to bypass the mobile authorization, so no, you're not safe. Change the password and de-authorize all devices.

[Muppet among Puppets]

Originally posted by Zefar:

Valve will never need files to make a refund. EVER.

OP wasnt trying to refund a game/ item he allready HAS.

[Tev]

Originally posted by Muppet among Puppets:

Originally posted by Zefar:

Valve will never need files to make a refund. EVER.

OP wasnt trying to refund a game/ item he allready HAS.

The e-mail says "steamrefund"

So I don't know what other context could be used to lure people into this.

[Muppet among Puppets]

Originally posted by Teutep:

Originally posted by Muppet among Puppets:

OP wasnt trying to refund a game/ item he allready HAS.

The e-mail says "steamrefund"

So I don't know what other context could be used to lure people into this.

Greed to get something "back" what you never had.

[Tev]

Originally posted by Muppet among Puppets:

Originally posted by Teutep:

The e-mail says "steamrefund"

So I don't know what other context could be used to lure people into this.

Greed to get something "back" what you never had.

While that's probably true, what Zefar said is still very much true as well.

Valve will never ask for any file uploads when it comes to refunding products.

[wuddih]

Originally posted by Teutep:

Valve will never ask for any file uploads when it comes to refunding products.

and i sent them back the game files everytime! me stupido.

[4G]

Originally posted by 420 Blaze it Netrom:

so i sent some files to this mail. if i have mobile comfirmation on am safe right??

(I fell for this stupid thing today and feel awful about it :( I changed my account email and password and I have steam mobile authenticator on my phone, will I be ok?

[Netrom]

Originally posted by J4MESOX4D:

Why are you sending stuff to a blantant scam email? Since when does a billion-dollar company like Valve use Gmail...

Steam has one internal outbound email system @steampowered and that's it. It doesn't even have an email address for the community to use.

I can't believe people fall for such things. It's like the 1990's with all the [e-mail] scams.

yhe i know i ♥♥♥♥'t up

[VenerDaveler]

Originally posted by 420 Blaze it Netrom:

so i sent some files to this mail. if i have mobile comfirmation on am safe right??

What did the files contain?
Credit card details? if so contact your bank.
Steam details? get mobile guard, and deauthorize other machines and change password.

[Muppet among Puppets]

Originally posted by TheGamer4G:

(I fell for this stupid thing today and feel awful about it :( I changed my account email and password and I have steam mobile authenticator on my phone, will I be ok?

If you fall for such things, you are never ok in the long run.