Flashing Screen?
Recently I have bought a game on steam, now whenever I open steam and login, the menu just flashes white and I cannot access any menu, even with full screen mode. This is similar to what happened during the Christmas sale a couple of years ago.

All I have seen which could lead to it being fixed, is something wrong with the coding to open the app and everything. Again, this was the fix to the Christmas Sale bug.

I would like to know how to fix this as I haven't played CarX for over a week :(

If anyone knows a way to fix this, reply to this message or DM on discord @G1NG3R#0001.

Thanks!
Last edited by gingercat1019; Feb 20, 2022 @ 4:12pm

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Showing 1-15 of 29 comments
Elucidator Feb 12, 2022 @ 6:44pm 
Is this an issue with Steam or with the game?
because ... menu? Is that like the title screen menu of the game or do you mean, like... the top bar in the steam client window?
gingercat1019 Feb 12, 2022 @ 6:47pm 
It's the actual menu within steam. I assume the game has nothing to do with it, but I can't tell as I can't access any menu on the steam app.
(Whenever I try clicking on Library or Store for example, the screen is just flashing white)
Last edited by gingercat1019; Feb 12, 2022 @ 6:48pm
Elucidator Feb 12, 2022 @ 6:53pm 
It sounds like the embedded steamwebhelper (browser window) of the client is broken for some reason.
You get a white flash and then nothing?
or is it just slow... somehow?

Edit:
I suppose you don't care about the details.
Most people don't have this issue, so I suspect something maybe broken in your client files (or the configs) somewhere.
Hense the simplest way to fix it is with a full refresh of the client. (basically removing (uninstalling) the old one, and reinstalling the client)

but before we go there, since it will likely involve messy things, you could try to fix it by other means. (steam:// flush config command for example)
you could try activating steam beta (see if that helps)

I think some of the vdf files might get corrupt if you try to save anything, but that said you could maybe move your library and reconnect it later I guess.
Last edited by Elucidator; Feb 12, 2022 @ 6:58pm
gingercat1019 Feb 12, 2022 @ 7:00pm 
So uninstalling the client, you mean installing steam entirely, and removing excess files?

I did try this yesterday, but there maybe files I didn't remove. Thanks for the help anyway, I'll try it, then get back to you if it works. Thanks!
gingercat1019 Feb 12, 2022 @ 10:57pm 
I may have found a solution. There is still a folder named "Steam" in which it doesn't let me delete it's contents because it is "involved in a running app" or something, even with nothing open.

Do you know how I will be able to delete this folder and see if the Steam app works again.
Elucidator Feb 12, 2022 @ 11:54pm 
Close the Steam Client Service (services)
Check processes and close anything related to Steam
if you still cannot remove the folder, you may need to restart, if that doesn't work
.... then you may need to launch windows without any running services other than those from microsoft (and having all programs at startup disabled)
the easiest way to achieve this is by booting into Safe Mode.

If it still cannot be removed (due to running process error), ....
then you have a bugged folder, very nice. You can remove it if you use a different operating system. e.e;
Ruby Feb 13, 2022 @ 12:04am 
i have the same problem please help me fix it, i uninstalled everything and reinstalled and nothing is wrong
Elucidator Feb 13, 2022 @ 12:11am 
Well, if the advise above didn't fix it, something else causes it. Check your drivers, are they up to date?
... Keep in mind its chromium nonsense. It might glitch with other chromium nonsense running (it may glitch due to a browser build on chromium, or discord, or any chromium application)
Keep windows and your video driver updated if possible.

Also since when did the flicker start for you? Is it recently or is it since the beginning?
Ruby Feb 13, 2022 @ 12:14am 
i ran into this problem today
gingercat1019 Feb 13, 2022 @ 12:30am 
I've had it since last night, as I said, once I bought a game. I've tried deleting the folder, and don't know what to do next. Its worrying me as I'm scared I've lost all progress and purchases within steam.
Bee🐝 Feb 13, 2022 @ 12:30am 
Are you guys using the beta client?
gingercat1019 Feb 13, 2022 @ 12:32am 
Just changed to that now but it is still the same.
Last edited by gingercat1019; Feb 13, 2022 @ 12:36am
Ruby Feb 13, 2022 @ 2:13am 
for now i am using steam in big picture until i find a solution
Elucidator Feb 13, 2022 @ 1:08pm 
windows 11?
crunchyfrog Feb 13, 2022 @ 1:12pm 
There is a general fix all that you should try going to if clearing web cache doesn't work.

Go to your Steam install folder, and delete everything except steam.exe and your steamapps folder (where your games reside).

Then run that steam.exe and it will reacquire all the needed files. So if there were any corrupt files there, they get fixed.

If that doesn't fix it then the issue probably is with something else - maybe your Windows install (especially if it's Windows 7) or other.
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Date Posted: Feb 12, 2022 @ 6:42pm
Posts: 29