Multiple game launch issues

[Gray-Gray]

Several games from my steam library are now failing to launch, these include red dead redemption, jurasic world and age of empires 2 def ed. I have played all before for many hours without issue. so computer specs are adequate. Seems I may have some sort of issue with computer, is there anything I can do to find out what may be the issue?

[crunchyfrog]

What's the messages or actions you're getting? Please detail EXACTLY.

If they're just not running, and dump you back to desktop, then you should first check your antivirus suite to see if anything game related or steam related is being blocked. If it is, then make exceptions for them.

[Gray-Gray]

No messages, After I Click on play button, it starts as if going to play, then just returns to Play button without launching the games. Most games are still working as normal, so far I have found only a few with issues

[Hennix]

top left steamclient click
/help/systeminformation
copy all and post it here

[crunchyfrog]

Originally posted by Gray-Gray:

No messages, After I Click on play button, it starts as if going to play, then just returns to Play button without launching the games. Most games are still working as normal, so far I have found only a few with issues

That sounds like a typical anti virus interfering with either Steam or certain games issue.

It happens from time to time.
Go to your anti virus suite (or any other security suite if you have it) and check if there's anything realted to steam or those games that have been quarantined. If they have, make exceptions for them.

[Gray-Gray]

Computer Information:
Manufacturer: LENOVO
Model: 82KD
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 3 5300U with Radeon Graphics
CPU Family: 0x17
CPU Model: 0x68
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2595 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon(TM) Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 31.0.21905.1001
DirectX Driver Version: 31.0.21905.1001
Driver Date: 10 17 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon(TM) Graphics
VendorID: 0x1002
DeviceID: 0x164c
Revision: 0xc3
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek(R) Audio)
Memory:
RAM: 22373 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2852769 MB
Largest Free Hard Disk Block: 695830 MB
OS Install Date: Apr 20 2023
Game Controller: None detected
MAC Address hash: be2ad72d2c7f0b9910e1074572479aa9fe657dd7
Storage:
Disk serial number hash: dc6ecfee
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 1
HDD sizes: 2000G
Number of removable drives: 0

[The Giving One]

Laptops often come with pre-installed trial antivirus programs, and other bloatware that can cause game issues, as others above said.

You have to make sure such programs are not negatively impacting Steam or games :

https://help.steampowered.com/en/faqs/view/1F39-DCB4-FF28-5748

[crunchyfrog]

Again what happened when you checked your antivirus?

[Gray-Gray]

Originally posted by crunchyfrog:

Again what happened when you checked your antivirus?

I found nothing on the anti virus software. Nothing mentioned regarding Steam or the games. I have found a few other games that are having the same issue.

Looking online for ideas I found these on the link below, hopefully I will have time to watch and try them later today, what do you think of them?

https://www.bing.com/videos/riverview/relatedvideo?&q=how+to+find+out+if+any+steam+games+have+been+affected+by+anti+virus+software&qpvt=how+to+find+out+if+any+steam+games+have+been+affected+by+anti+virus+software&mid=CCA921382ED5B9E1B0FDCCA921382ED5B9E1B0FD&&FORM=VRDGAR

[Gray-Gray]

Originally posted by The Giving One:

Laptops often come with pre-installed trial antivirus programs, and other bloatware that can cause game issues, as others above said.

You have to make sure such programs are not negatively impacting Steam or games :

https://help.steampowered.com/en/faqs/view/1F39-DCB4-FF28-5748

Thank you for this suggestion, I can't find anything on the list on my computer that could be causing the issues. Obviously I have anti virus software etc, but they are not saying anything about preventing Steam or the games concerned.

Maybe there is some hidden program that I am unaware of, that was pre-installed on my computer or has found it's way on without my knowledge, but I can't find anything.

Any suggestions, I found these videos on the link below, i haven't tried them yet, hopefully something will help, what do you think of them?

https://www.bing.com/videos/riverview/relatedvideo?&q=how+to+find+out+if+any+steam+games+have+been+affected+by+anti+virus+software&qpvt=how+to+find+out+if+any+steam+games+have+been+affected+by+anti+virus+software&mid=CCA921382ED5B9E1B0FDCCA921382ED5B9E1B0FD&&FORM=VRDGAR

[The Giving One]

The link you provided seems to cover some basic steps, which are always good to cover. However, I have always disagreed with allowing Windows to update system drivers, as this may not always be the best method. I personally prefer to check for those updates myself on the official websites, and download them manually and install them manually.

Originally posted by Gray-Gray:

Thank you for this suggestion, I can't find anything on the list on my computer that could be causing the issues. Obviously I have anti virus software etc, but they are not saying anything about preventing Steam or the games concerned.

There may not be any obvious signs that an antivirus program, or other security software, is causing an issue.

Some of these have background processes that run out of sight, and can cause conflicts where you won't see them being the cause.

Programs like McAfee and Norton are notorious for this, and are also commonly seen as part of a "trial" period when the laptop is newly purchased. It's best to add real-time scan exceptions for Steam and all games to be sure the antivirus will leave them alone in real-time scanning. Some have folder options, so you can just add the entire Steam folder to the exceptions list where your antivirus software will ignore them in real time.

And even then, those that I exampled (McAfee and Norton) are terrible with Steam and games.

Since you said your system has played these games before without issue, and since you also said there are multiple games that have the issue, one of the most logical conclusions is that something on your PC has changed such as a software conflict that was not present before.

Using msconfig and Task Manager will show you what programs are running and that start when your PC starts. I can't say for sure what the problem is, so I can only offer suggestions, of course.

IMPORTANT : If any software conflicts are resolved (antivirus for example), then you must verify the game files AFTER resolving the conflict. This helps to ensure that Steam and the game files are clean and intact.

Using msconfig

https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/system-configuration-utility-troubleshoot-configuration-errors