Eureka_Seven Aug 20, 2016 @ 5:32am
Says pending for a gift but its already taken my money
Day 2 now i've waited no response from support. They already have made unauthorized purchases and now when i try to buy something it takes my money and doesnt give me the product. Any solutions what should i do.

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Showing 1-12 of 12 comments
Snapjak Aug 20, 2016 @ 5:37am 
Probably an authorization hold[en.wikipedia.org].
Cathulhu Aug 20, 2016 @ 5:37am 
Was your transaction successful?
Check this link to see the status of your transaction:
https://help.steampowered.com/#HelpWithPurchase

Pending means Valve hasn't got the money yet.
It can turn into;
1. Sucessful - You get the game/wallet money
2. Failed - You don't get the game/wallet money and your money is on hold, your payment processor will return it to you within the next few business days.
Eureka_Seven Aug 20, 2016 @ 5:46am 
Originally posted by Cathulhu:
Was your transaction successful?
Check this link to see the status of your transaction:
https://help.steampowered.com/#HelpWithPurchase

Pending means Valve hasn't got the money yet.
It can turn into;
1. Sucessful - You get the game/wallet money
2. Failed - You don't get the game/wallet money and your money is on hold, your payment processor will return it to you within the next few business days.


The money has been taken out of my account by valve and i dont see why a "gift card" would have any problems since its a swipe and go kinda card. Valve has gotten the money they took it out of my gift card.

Last edited by Eureka_Seven; Aug 20, 2016 @ 5:51am
Snapjak Aug 20, 2016 @ 5:49am 
That doesn't really answer the question though.

Was it successful or not?
Eureka_Seven Aug 20, 2016 @ 5:54am 
Originally posted by Snapjak:
That doesn't really answer the question though.

Was it successful or not?

No it was not

I sent this account a gift from a new account because steam refused to accept this card anf after trying to buy it repetitively they took about $2 out without me buying anything it just kept rejecting my card. So i heard to counter this problem go onto another steam account and just gift the purchase to yourself. So thats what i did but now again steam has taken my money and giving me nothing in return.
Snapjak Aug 20, 2016 @ 5:57am 
If it's not successful then Valve doesn't have your money, and that falls to my first post, an authorization hold.
wuddih Aug 20, 2016 @ 6:07am 
if the transaction is still pending, you simply wait until it is successful or it fails.
Eureka_Seven Aug 20, 2016 @ 6:08am 
this is lame i just wasted 25$ im just going to go buy a steam gift card since i have no idea why a gift card would get a "authorization hold"
Snapjak Aug 20, 2016 @ 6:12am 
That is how most of the banking system across the planet works. The fact that it's a gift card means nothing, since it's all checks and balances to keep money where it belongs.
xZoniic-_- Aug 20, 2016 @ 6:17am 
Probably an authorization hold
wuddih Aug 20, 2016 @ 6:58am 
Originally posted by Eureka_Seven:
this is lame i just wasted 25$ im just going to go buy a steam gift card since i have no idea why a gift card would get a "authorization hold"
because your random gift card is just a prepaid credit card(check for popular credit card logos). that has the same functionality as a normal one, just limited amount of funds.
Last edited by wuddih; Aug 20, 2016 @ 6:58am
Eureka_Seven Aug 20, 2016 @ 7:17am 
walked to family dollar i learned something about life today it sure is hot outside in texas and i hate how this planet works thanks for assisting me i learned something about credit cards today
17yr old learns about credit card "authorization hold"
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Date Posted: Aug 20, 2016 @ 5:32am
Posts: 12