Cant hear steam calls, videos, etc. Please help!

[meebu]

i've been having problems with steam that whenever i call someone, i cant hear them, but they can hear me. its odd. I'm using a usb plug a play mic and audio headset, and i have steam on my new pc. My pc has windows 10 home 64 bit and also XSplit Stream Audio Renderer. Thanks!

[The Giving One]

Post the model number and model of that computer, exactly.

If it is custom built, post the exact motherboard that you have.

[meebu]

The Giving One eredeti hozzászólása:

Post the model number and model of that computer, exactly.

If it is custom built, post the exact motherboard that you have.

It is a custom built, my motherboard is a gigabyte z170XP SLI motherboard

[The Giving One]

Did you change to Windows 10 on that computer or get it new by chance or build it yourself ?

In any case, did you download and install the latest drivers from here...if I have the correct board that is ?

http://www.gigabyte.com/products/product-page.aspx?pid=5496#dl

That is the revision 1.0 board, so check that please. Windows 10 64 bit in the drop menu there and keeping "driver" in the other. Then, select "BIOS" and that operating system and read the BIOS updates also to see if that can maybe help but do the drivers first.

You need them all, but the first one is the audio driver.

[meebu]

I got it built for me, with windows 10 installed new on the computer.
And no i did not install any of the latest drivers, and yes it is the correct board.
How do you get to the drop menu? Im sorry, i dont really know everything about tech, just about building them. Im kind of new.

[meebu]

but i am downloading the drivers now.
Thanks for the help

[The Giving One]

It says there on that page linked (IF you have the revision 1.0 board) to "Download type: Choose your OS: " Those are the drop menus. You keep "driver" in the one on the left, and select Windows 10 64 bit on the right. Then, you should see the drivers.

[meebu]

OK, how do i know i have revision 1.0 board?

[The Giving One]

Lmao Zedong eredeti hozzászólása:

OK, how do i know i have revision 1.0 board?

You bought the hardware or did the other guy that built it ? If you know where you or he bought the hardware, look there. Or don't you have paperwork or manuals on this hardware that are available to you ?

[meebu]

The Giving One eredeti hozzászólása:

Lmao Zedong eredeti hozzászólása:

OK, how do i know i have revision 1.0 board?

You bought the hardware or did the other guy that built it ? If you know where you or he bought the hardware, look there. Or don't you have paperwork or manuals on this hardware that are available to you ?

I have the hardware boxes and manuals,yes. I will look at the motherboards manual now.

[meebu]

I checked its a rev. 1002

[meebu]

and it says the revision is 1.0

[meebu]

Thanks for your help! If it doesnt work i will come back here

[meebu]

It works! Thanks you so much!

[The Giving One]

Lmao Zedong eredeti hozzászólása:

It works! Thanks you so much!

The driver update did it ? That is great news. That means that you need to download and update all the rest of them for sure. And then, chew out that guy that built your system !..LOL

But seriously, thanks for the reply and for following suggestions here that seem to have helped you.

[meebu]

The Giving One eredeti hozzászólása:

Lmao Zedong eredeti hozzászólása:

It works! Thanks you so much!

The driver update did it ? That is great news. That means that you need to download and update all the rest of them for sure. And then, chew out that guy that built your system !..LOL

But seriously, thanks for the reply and for following suggestions here that seem to have helped you.

Yes they helped me very much! Thanks you for finding me and i am very happy that i can hear now! I will chew out that dude XD I will update the rest! Thank you!