Acecool Jun 16, 2016 @ 2:47pm
Give me access to my chats that you closed because of an "update to steam"; I didn't authorize steam to restart and 10 chat windows are GONE!!!! which I didn't read and I don't have "X Unread Messages" appearing under messages.. This needs to be fixed!
Give me access to my chats that you closed because of an "update to steam"; I didn't authorize steam to restart and 10 chat windows are GONE!!!! which I didn't read and I don't have "X Unread Messages" appearing under messages.. This needs to be fixed!
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Showing 1-15 of 44 comments
Acecool Jun 16, 2016 @ 2:51pm 
Can't edit topic; Give me access to my unread chat messages. Don't restart steam for updates when I am trying to read chat messages and when a game is up, and while games are updating, etc etc etc...
Can't update this topic: http://steamcommunity.com/discussions/forum/10/358415206081170100/

I had 10+ chat tabs open. I just focused the Steam Chat window to start reading and responding to messages. Steam closed immediately after I opened the Chat window ( I didn't even click on any of the tabs; the only one that was up was the first one ).

ALL of the messages were unread by me. Now, all of the messages are GONE because Steam saw fit to restart itself for an update; of which I didn't give authorization especially because I was trying to read chats and I had a game open...

This is a major bug and it needs to be fixed. I need access to those chat messages and I need access to them now; please mark them un-read or whatever so they appear under "X Unread Chat messages".
Spawn of Totoro Jun 16, 2016 @ 2:55pm 
Keep it to one thread please.
Acecool Jun 16, 2016 @ 3:00pm 
I tried, but if you read my response you would've seen that it doesn't let me write comments or edit..
Acecool Jun 16, 2016 @ 3:03pm 
There are issues editing posts and posting replies which is why a new topic was necessary. Please read the issue and the complaint prior to feeling the need for "telling me off".

Thanks for merging the post, there is clearly an issue with Steam forums which prevents editing of posts, at least until someone replies but I haven't tried editing it just yet... There is also an issue of Steam forums preventing you from responding to your own thread ( if you can't edit then surely you should be able to add to your topic by replying ) but it prevented me from responding which is why the new thread was necessary.

Again, please read the complaint first.

"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."
"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments.""Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."
"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."
"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments.""Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."
Spawn of Totoro Jun 16, 2016 @ 3:07pm 
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638&l=English

Try this.

Replying seems to work, so you still don't need more then on thread.
Last edited by Spawn of Totoro; Jun 16, 2016 @ 3:08pm
Acecool Jun 17, 2016 @ 7:14am 
Again, you didn't read what was right in front of you... So, here it is again.

"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."


This is the error I got when trying to edit my original post. And it is the error I got when trying to reply to my original post after trying to edit my original post which is why I posted a new topic. Now, since the two have been merged I seem to be able to edit any new message I post and I seem able to post...


"Sorry, some kind of error has occurred: The settings on this account do not allow you to add comments."
Last edited by Acecool; Jun 18, 2016 @ 1:19pm
Spawn of Totoro Jun 17, 2016 @ 7:30am 
Again, try what I posted.

It seems like a local issue, so refreshing your Steam files could fix it.

Spamming the error and not even trying what is being suggest, won't help.
Last edited by Spawn of Totoro; Jun 17, 2016 @ 7:30am
Acecool Jun 18, 2016 @ 1:19pm 
I have no way to replicate the issue; until I do it won't matter what I try because there'd be no way to verify whether or not it works and I won't completely wipe all of my settings until there is a way to ensure it'll work because my limited time ( broken neck and back from car accident in 2011 ) available to me for sitting / walking, etc.. won't be wasted on a hunch..

Once I have a solid way to reproduce it then I will happily try it ( despite this being a new install of Steam anyway as I am on Windows 10 x64 pro which is also freshly installed ).

I don't mean any disrespect with spamming the error but there was no achknowledgement that it had even been read with the only message coming from you being a warning leaving the or-else... to imagination and having already been on the receiving end of corrupt moderators ( Kerbal Space Program mod accused me of slander when I reported a bug to a mod-manager when I posted that there was an issue in the third-party app which wouldn't let me update, install or do anything with mods and I provided my configuration and all... Being accused of slander, and subsequently being permanently banned by 2 corrupt moderators for this made my access to KSP mods impossible thereby eliminating my ability to play the game for trying to help the developer of a third-party app by reporting a valid bug is a major issue and I can't stand corrupt mods... I have tried contacting Steam support and have never received any help in the matter so I essentially have no choice but to apply for a file fraud charges against them for taking my money and banning me in addition to defamation for falsely accusing me of slander ) in the past, I wasn't going to take it.
Silicon Vampire Jun 18, 2016 @ 1:27pm 
and this would be moot if Steam had a proper chat history...
Acecool Jun 18, 2016 @ 1:48pm 
Agreed. Right now I depend on Steam Chat Logger++ 1.2 because of this, but there are many times when the chat logger doesn't connect to steam and chats are completely missed unless relaunching Steam itself...

Another issue with the chat logger is that it rarely updates the file-modified timestamp when it saves chats to a file which means there is no way to know which chats to read.. I'm going to modify the program and submit a pull-request after fixing it when I have time...

I tutor a long of people in Logic and programming languages so missing messages is a big issue; the chat logs are for the people I teach and also to serve as a cache so I can create tutorials out of them when new questions are asked ( I have written over 500+ tutorials I share over dropbox until I can find time to get my site back up; broken neck and back plus trying to release a few other things takes up most of the time that I am able to sit down and do something )..

Because of the issue of not knowing when a file is updated means it isn't reliable to find out what chats you missed...


Another thing that'd help is if you can log out of Steam Mobile chat ( I disabled all push notifications but chats are still forced there ) which takes chats away from pc and leads Steam thinking the messages have been read when they haven't... If I log completely out of Steam mobile I'm hit with a 15 day turn-around for trades... All of these new "features" seem like punishments.
Last edited by Acecool; Jun 18, 2016 @ 1:50pm
Darren Jun 18, 2016 @ 6:57pm 
You should use a more reliable chat software if missing messages are a large issue, nearly any other option you can get (almost all of which are free to sign up for) have better chat logging support than Steam (and almost all of them need a lot fewer updates than Steam as it has a lot of other functionality it supports that are the usual pieces updated). I would suggest using any one of those alternative applications that are more fit for your current purposes and accepting that at least for the moment Steam chat doesn't meet your needs (the needs it does meet are a lot more restricted subset where you don't need to have a history of messages and no individual message is important).
The End Jun 18, 2016 @ 7:04pm 
Originally posted by Acecool:
I tutor a long of people in Logic and programming languages so missing messages is a big issue; the chat logs are for the people I teach and also to serve as a cache so I can create tutorials out of them when new questions are asked ( I have written over 500+ tutorials I share over dropbox until I can find time to get my site back up; broken neck and back plus trying to release a few other things takes up most of the time that I am able to sit down and do something )...

For things like that steamchat is not the proper tool, get a real chat/pm software.
Last edited by The End; Jun 18, 2016 @ 7:06pm
The Giving One Jun 18, 2016 @ 7:13pm 
Originally posted by Acecool:
I didn't authorize steam to restart and 10 chat windows are GONE!!!! which I didn't read and I don't have "X Unread Messages" appearing under messages.. This needs to be fixed!

http://store.steampowered.com/subscriber_agreement/

2. LICENSES

A. General Content and Services License

"For reasons that include, without limitation, system security, stability, and multiplayer interoperability, Steam may need to automatically update, pre-load, create new versions of or otherwise enhance the Content and Services and accordingly, the system requirements to use the Content and Services may change over time. You consent to such automatic updating. You understand that this Agreement (including applicable Subscription Terms) does not entitle you to future updates, new versions or other enhancements of the Content and Services associated with a particular Subscription, although Valve may choose to provide such updates, etc. in its sole discretion."
Last edited by The Giving One; Jun 18, 2016 @ 7:14pm
Acecool Jun 19, 2016 @ 12:40am 
That is likely a new agreement that I wasn't notified of. Just like when you activate a new game by key the agreement window is black thereby you don't have to agree to any licenses..

Also, that agreement doesn't state that it will restart Steam in those automatic updates thereby closing all work that you have open which uses Steam DRM, and kicking you out of all games.. There is no mention of that and that is what I do not consent to.
Darren Jun 19, 2016 @ 12:42am 
Technically you've consented to whatever Steam considers to be part of an automatic updating up to and including a full machine restart let alone just restarting the application.
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Date Posted: Jun 16, 2016 @ 2:47pm
Posts: 44