Steam is ripping people off and is tied with verizon and comcast for the worst customer service ever.

[akachano]

I purchased Arma 2 and you don't tell people before they buy it that there is no more multiplayer servers unless you play a private server. They also don't tell you that even if you try to validate the files it will repeatedly tell you there is 31 files that cannot be validated but the game will not update these files. When i asked for a refund because the game just doesn't work, I was told because i spent 4 hours trying to get it working i am ineligible for a refund because i have more than 2 hours playtime. Fact is i have 0 hours of playtime because the game does not work. Steam is just blatantly ripping people off at this point. They are selling a product they know doesn't work and then telling you your SOL on getting your money back that you just paid for a broken piece of crap and they are not going to do anything about it..

[BloodShed]

http://steamcommunity.com/app/33900/discussions/0/37470848680002401/

Next time check the forum for the game.

[Satoru]

Your inability to read is not Steam "ripping you off"

http://steamcharts.com/app/33930

Also it's amazing how 4K people right now are playing a game you claim "does not work and Steam knows it"

[Alexalmighty]

It's 2 hours total time the app is running NOT how long you've been playing

[akachano]

Fanboi's are amazing. It's fine to sell a game that has been shut down because you should have to dig through a bunch of forums to know a game being sold is shut down. I don't play forums i play games. This is super shady business practice. The game cannot be validated through steam 31 files from arma 2 and 1 or 2 files or arma 2 operation arrowhead depending on when you try to validate. If you went to a restraunt and you ordered a cheeseburger and they just bring you two halves of a bun with ketcup and a slice of tomato and said oh sorry you should have read our forums we are out of burgers, you sure in the hell ar not going to pay for that. Its a scam at worst and ♥♥♥♥♥♥ business practice at best, they are doing it on purpose
.

[Spawn of Totoro]

Diposting pertama kali oleh akachano:

Fanboi's are amazing. It's fine to sell a game that has been shut down because you should have to dig through a bunch of forums to know a game being sold is shut down. I don't play forums i play games. This is super shady business practice. The game cannot be validated through steam 31 files from arma 2 and 1 or 2 files or arma 2 operation arrowhead depending on when you try to validate. If you went to a restraunt and you ordered a cheeseburger and they just bring you two halves of a bun with ketcup and a slice of tomato and said oh sorry you should have read our forums we are out of burgers, you sure in the hell ar not going to pay for that. Its a scam at worst and ♥♥♥♥♥♥ business practice at best, they are doing it on purpose
.

Excpet the game isn't shut down, only it's master server is. This means you have to find another way to get a multiplayer game going. Single player works fine as well.

If you eat half the burger, then leave the restaurant for a week, then go back, don't expect that burger to still be there, let alone still be warm. The restaurant has other meals to make and people to serve.

In this case, the developer decided it was not worth maintaining the ARMA 2 master server list. Instead they are focusing on ARM 3 or other projects. They are not required to keep the server running for ever and it is even stated in their agreement that they may shut it down.

Try to say that restaurant scammed you and see how many people laugh. Even those not a fan of the restaurant will still point out how it doesn't work like that.

As for the files, that seems like an issue on your end, not from Steam/Valve or the developer. Try refreshing your Steam install or deleting the game's files from your system and redownloading compleatly.

[Alexalmighty]

Diposting pertama kali oleh akachano:

Fanboi's are amazing. It's fine to sell a game that has been shut down because you should have to dig through a bunch of forums to know a game being sold is shut down. I don't play forums i play games. This is super shady business practice. The game cannot be validated through steam 31 files from arma 2 and 1 or 2 files or arma 2 operation arrowhead depending on when you try to validate. If you went to a restraunt and you ordered a cheeseburger and they just bring you two halves of a bun with ketcup and a slice of tomato and said oh sorry you should have read our forums we are out of burgers, you sure in the hell ar not going to pay for that. Its a scam at worst and ♥♥♥♥♥♥ business practice at best, they are doing it on purpose
.

if a game is unusable you can return it if the game isnt active for 4 total hours

also those relvalidating files are more than likley files like config files or keybinds

also you should always look into a game see if its your playstyle and if its muiltiplayer to see if its active


oh and also before steam if you wanted to buy a pc game you needed to go to a store and unless the box isnt open you wouldnt be able to return it

steam gives you 2 hours to try out the game before youre no longer able to return it

steam is more consumer friendly then you think

[akachano]

1st when you buy a game at a store you can be pretty certain the servers are still supported or they would not be printing copies of the game. 2 your assumeing i actually could play the game. I cannot connect to any server private servers tell me my files need to be validated when files try to be validated it fails. How can i have keybinds in a game i cannot load? The whole issue is i tried to get the game working on available servers for 4 hours and this is the reason i cannot get a refund. Had i just instantly asked for arefund things would possibly be different. The fact i actually tried to get the game working properly rather than instantly ask for a refund is a problem? Your comment to the burger analagy is not relevant in the least. Your making a point assumeing i played the game then decided it sucked. I downloaded the game and all of the 4 hours i have logged are time trying to connect to servers unsuccessfuly. I have already completely deleted the games and reinstalled(deleted through steam and all associated files on my pc were also deleted). I had a support ticket for that as well but it was closed with no reply. When the ticket was closed with no answer or reply is when i asked for a refund as the game doesn't work. Since support was unwilling to help I startedreading trying to troubleshoot and thats how i found out the servers are not supported any longer they certainly are not making a point to tell people that before they buy the game. That is at minimum shady business practice. Honestly they are really just screwing themselves as i would have put the $25 right bck into steam and just bought arma 3 as of now i would never give this garbage "service" another cent.

[Silicon Vampire]

http://lmgtfy.com/?q=arma+2+multiplayer

It took you how long to find this out? Took me less than 15 seconds.

[The Giving One]

Forget the multiplayer issue, as we can do nothing about that here. Ranting about that is fruitless now.

If you cannot get the game to launch from your Steam library, then that is something we can help with here. Since you won't get a refund for it, or almost surely will not, then that is the right course of action now, getting the game "to work".

Of course, this is if your computer meets the system requirements for it, that is. So please post your system specs as starters, as well as your operating system, if you want help on the single player game launching from Steam. Thanks.

[Spawn of Totoro]

Diposting pertama kali oleh akachano:

1st when you buy a game at a store you can be pretty certain the servers are still supported or they would not be printing copies of the game. 2 your assumeing i actually could play the game. I cannot connect to any server private servers tell me my files need to be validated when files try to be validated it fails. How can i have keybinds in a game i cannot load? The whole issue is i tried to get the game working on available servers for 4 hours and this is the reason i cannot get a refund. Had i just instantly asked for arefund things would possibly be different. The fact i actually tried to get the game working properly rather than instantly ask for a refund is a problem? Your comment to the burger analagy is not relevant in the least. Your making a point assumeing i played the game then decided it sucked. I downloaded the game and all of the 4 hours i have logged are time trying to connect to servers unsuccessfuly. I have already completely deleted the games and reinstalled(deleted through steam and all associated files on my pc were also deleted). I had a support ticket for that as well but it was closed with no reply. When the ticket was closed with no answer or reply is when i asked for a refund as the game doesn't work. Since support was unwilling to help I startedreading trying to troubleshoot and thats how i found out the servers are not supported any longer they certainly are not making a point to tell people that before they buy the game. That is at minimum shady business practice. Honestly they are really just screwing themselves as i would have put the $25 right bck into steam and just bought arma 3 as of now i would never give this garbage "service" another cent.

1: There are many games that are still for sale in stores that have no servers.

2: Validating files are a diffrent issue and most likely a local one.

Neither was the burger analogy to begin with. I never assumed anything, I went by the analogy it's self as it pertained to expecting a server to always be available.

Tickets are not closed with out a reply if it is something support can assit with. The way you worded it may have been read as a developer issue and not a support issue. Support can only assist with account and billing issues, not support of 3rd party games.

Valve is not responsible for a developer choosing to turn off their servers.

Paragraphs help, by the way.

[Arvo the Blue Jay]

Try checking the steam forum for the game before you purchase it next time. I do this all the time. Not that hard.

[akachano]

Again, it is a shady business practice to sell things without disclosing things that would be a major issue for the consumer it is pretty simple business ethics. Saying you should be researching your purchases before you buy because the product may or may not work just goes farther to prove the "service" is at absolute best shady. Your defense of the actual issue is literally saying i should know they are shady and not to trust what they are selling me. You then are saying that they will not close my ticket without a response but that is exactly what happened if they thought it was a development issue why didn't they say so instead of just ignoring it? Bad customer service, selling a bunk product. This is what the whole post is about.

[The Giving One]

Diposting pertama kali oleh akachano:

Again, it is a shady business practice to sell things without disclosing things that would be a major issue for the consumer it is pretty simple business ethics.

Except nothing is being hidden from you. You just failed to do proper and thorough research before making your purchase.

Do you want help to get the single player game working, as you said you have problems launching it from Steam ?

[Spawn of Totoro]

Diposting pertama kali oleh akachano:

Again, it is a shady business practice to sell things without disclosing things that would be a major issue for the consumer it is pretty simple business ethics. Saying you should be researching your purchases before you buy because the product may or may not work just goes farther to prove the "service" is at absolute best shady. Your defense of the actual issue is literally saying i should know they are shady and not to trust what they are selling me. You then are saying that they will not close my ticket without a response but that is exactly what happened if they thought it was a development issue why didn't they say so instead of just ignoring it? Bad customer service, selling a bunk product. This is what the whole post is about.

All points you have not shown or proven.

You are angry that you can't easily play multiplayer, fine.
You are angry that you can not figure out how to fix the game, fine.

Claiming scam, when there has been none? Your feeling and opinion do not make it fact. Sorry, but this is how PC gaming has always been. Servers come and servers go, no matter what game it is.

If you would like help getting the game running, The Giving One has already offered to help. Other then that, there is the game's own forum.

Good luck.

[BossGalaga]

Diposting pertama kali oleh akachano:

I purchased Arma 2 and you don't tell people before they buy it that there is no more multiplayer servers unless you play a private server. They also don't tell you that even if you try to validate the files it will repeatedly tell you there is 31 files that cannot be validated but the game will not update these files. When i asked for a refund because the game just doesn't work, I was told because i spent 4 hours trying to get it working i am ineligible for a refund because i have more than 2 hours playtime. Fact is i have 0 hours of playtime because the game does not work. Steam is just blatantly ripping people off at this point. They are selling a product they know doesn't work and then telling you your SOL on getting your money back that you just paid for a broken piece of crap and they are not going to do anything about it..

You can appeal your refund and have it manually reviewed by Steam Support.

https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#appeal