If you buy a steamkey from indiegogo are you eligible for a refund?

[Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ]

this was my first time and I am not sure how it works - do you know? my game is broken :( I didn't know I paid $42 for nothing, I feel scammed :/

[Seretti]

引用自 Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ：

I was just looking for someone who was experienced with indiegogo, and usually you can find that here on steam, but I will ask over on the indiegogo site instead since this cluster of a conversation is going nowhere.

Why didn't you ask Indiegogo for the refund? It would have been much less messier for all parts.
https://support.indiegogo.com/hc/en-us/articles/213172367

[wuddih]

引用自 Spambot71 (main character)：

Edit: As for Wuddih's assertion that they won't restrict your account for a revoked key from a third party site, that is plain incorrect. They do it all the time.

nope, your statement is incorrect. if the game was a retail activation and the developer/publisher revokes those cd keys, Steam will remove the access to the game, nothing more. and as a reminder, steam gifts are not 3rd party keys or retail activations and there are websites that sell steam gifts and those can lead to account suspensions ... but cd keys like this here .. never. dunno where you got this bullcrap from.

[Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ]

引用自 Seretti：

引用自 Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ：

I was just looking for someone who was experienced with indiegogo, and usually you can find that here on steam, but I will ask over on the indiegogo site instead since this cluster of a conversation is going nowhere.

Why didn't you ask Indiegogo for the refund? It would have been much less messier for all parts.
https://support.indiegogo.com/hc/en-us/articles/213172367

thank you for the constructive advice.

[Washell]

引用自 Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ：

Onto relevant content, Paypal does give refunds and deals with other companies for you, that's one of the perks of that company, they've done it for me before.

PayPal is a bit bipolar. While a dispute is perfectly fine for dealing with another user who screwed you via, say eBay, when it involves companies like Steam or IndieGoGo you should really deal with the support of the company first, only doing a dispute (or chargeback in the case of a CC) as a last resort.

Legally, you committed fraud and can be sued. You won't be, because too many people abuse this system and the worst that will happen is that the company will stop taking payments from the cards or accounts involved.

Lastly, disputes and chargebacks carry a fee for the store involved, and if they get too many, their transaction fees can be raised, or the payment processor can cease doing business with them. It's not a step that should be thought of as lightly as you are doing. And it should certainly, definitively, absolutely, never, ever be referred to as a refund. From the companies POV, you're grabbing your money back from their till.

[Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ]

引用自 Washell：

引用自 Butterfly Ƹ̵̡Ӝ̵̨̄Ʒ：

Onto relevant content, Paypal does give refunds and deals with other companies for you, that's one of the perks of that company, they've done it for me before.

PayPal is a bit bipolar. While a dispute is perfectly fine for dealing with another user who screwed you via, say eBay, when it involves companies like Steam or IndieGoGo you should really deal with the support of the company first, only doing a dispute (or chargeback in the case of a CC) as a last resort.

Legally, you committed fraud and can be sued. You won't be, because too many people abuse this system and the worst that will happen is that the company will stop taking payments from the cards or accounts involved.

Lastly, disputes and chargebacks carry a fee for the store involved, and if they get too many, their transaction fees can be raised, or the payment processor can cease doing business with them. It's not a step that should be thought of as lightly as you are doing. And it should certainly, definitively, absolutely, never, ever be referred to as a refund. From the companies POV, you're grabbing your money back from their till.

well written response.

Checked with the site and up to 10 days can get a refund, unfortunately I'm past that so Indiegogo suggests dealing with the company itself. In the end I do not believe the refund will be granted now because it's llike I contributed to the funding of the game and the steam key was a perk, it wasn't sold as just a game itself but as the indie funding. So this topic is finished (for me anyways).