I would need help. I have been scammed and I need to get my account back

[TrickyJebusV]

I've realised the scam too late. I know im stupid but I dont wanna mull over it too long and need to take quick action.

This is my new account right now. I have been scammed by the notorious scheme of "being falsely reported for ban" and I was led to believe that I would have pay to get my account back.

I worked with a self proclaimed "steam admin" who contacted me on discord. This man made me pay 3000$ worth of my money into it and at the end they cut off all connection to me in discord.

I was stupid to not check on Steam or even google it. I was lead with false promises and soothing words. I was on a high mood since it was during my christmas break but now im gonna suffer having to earn my money back slowly again...

I cannot access my old account anymore. Ive changed my email address password right now but im not sure what else I should do... I dont want my friends to get scammed as well if the scammers want to use my account to do the same.

I need a way to open steam support ticket quick. can anyone help me?

[TrickyJebusV]

Publicado originalmente por Washell:

If you paid that 3000 through creditcards and such, you may be able to recover some or most of it. Contact your bank/cc company and have a chat with them.

some of them were done through steam codes, I shared to the scammer around 40-50 or so steam codes.

I have never shown my credit card details but he was able to access the accounts were I put in the credit card details. Websites like Tradeit.gg and Steam (steam wallet linked to card).

Im not sure if these websites show the entire card details if you are logged in tho.

[crunchyfrog]

Publicado originalmente por TrickyJebus:

Publicado originalmente por Washell:

If you paid that 3000 through creditcards and such, you may be able to recover some or most of it. Contact your bank/cc company and have a chat with them.

some of them were done through steam codes, I shared to the scammer around 40-50 or so steam codes.

I have never shown my credit card details but he was able to access the accounts were I put in the credit card details. Websites like Tradeit.gg and Steam (steam wallet linked to card).

Im not sure if these websites show the entire card details if you are logged in tho.

Ah in that case, proably not If you lost the keys directly they are gone for good.

If however, the scammer BOUGHT things using your stored credit card then you can get anything back that happened that way.

That's all.

[TrickyJebusV]

Publicado originalmente por crunchyfrog:

Publicado originalmente por TrickyJebus:

some of them were done through steam codes, I shared to the scammer around 40-50 or so steam codes.

I have never shown my credit card details but he was able to access the accounts were I put in the credit card details. Websites like Tradeit.gg and Steam (steam wallet linked to card).

Im not sure if these websites show the entire card details if you are logged in tho.

Ah in that case, proably not If you lost the keys directly they are gone for good.

If however, the scammer BOUGHT things using your stored credit card then you can get anything back that happened that way.

That's all.

Hmmm yeah if you actually mean that he used my card to buy things but I dont think so in my case.

He let me used my card to add funds to a website called Tradeit.gg.

And there he probably transferred those added funds to his actual account.

[crunchyfrog]

Publicado originalmente por TrickyJebus:

Publicado originalmente por crunchyfrog:

Ah in that case, proably not If you lost the keys directly they are gone for good.

If however, the scammer BOUGHT things using your stored credit card then you can get anything back that happened that way.

That's all.

Hmmm yeah if you actually mean that he used my card to buy things but I dont think so in my case.

He let me used my card to add funds to a website called Tradeit.gg.

And there he probably transferred those added funds to his actual account.

No that's where the things fall aprt sadly.

You can only really have any sort of claim with your credit card company if he got into your account and used your stored card HIMSELF to make purchases.

If you gave him stuff, or bought stuff with your card, then handed them over that does not apply.Or at least it shouldn't - though of course, there is nothing to stop you TRYING to claim with your credit card company. Just don't be surprised if they say the same.

[RubiaSabrosa]

Publicado originalmente por Astaroth:

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

GOOD

[TrickyJebusV]

Publicado originalmente por crunchyfrog:

Publicado originalmente por TrickyJebus:

Hmmm yeah if you actually mean that he used my card to buy things but I dont think so in my case.

He let me used my card to add funds to a website called Tradeit.gg.

And there he probably transferred those added funds to his actual account.

No that's where the things fall aprt sadly.

You can only really have any sort of claim with your credit card company if he got into your account and used your stored card HIMSELF to make purchases.

If you gave him stuff, or bought stuff with your card, then handed them over that does not apply.Or at least it shouldn't - though of course, there is nothing to stop you TRYING to claim with your credit card company. Just don't be surprised if they say the same.

Yeah I doubt that would turn out the way I wanted. I just wonder how long Steam responds usually to support tickets...

If it was ever possible to get my account back that is... with all my games...

[crunchyfrog]

Publicado originalmente por TrickyJebus:

Publicado originalmente por crunchyfrog:

No that's where the things fall aprt sadly.

You can only really have any sort of claim with your credit card company if he got into your account and used your stored card HIMSELF to make purchases.

If you gave him stuff, or bought stuff with your card, then handed them over that does not apply.Or at least it shouldn't - though of course, there is nothing to stop you TRYING to claim with your credit card company. Just don't be surprised if they say the same.

Yeah I doubt that would turn out the way I wanted. I just wonder how long Steam responds usually to support tickets...

If it was ever possible to get my account back that is... with all my games...

Steam normally repsonds in a few days. Of course it depends on how busy they are too. As the sale has just ended they're likely still to be a bit busy so just hang in there.

[TrickyJebusV]

Publicado originalmente por crunchyfrog:

Publicado originalmente por TrickyJebus:

Yeah I doubt that would turn out the way I wanted. I just wonder how long Steam responds usually to support tickets...

If it was ever possible to get my account back that is... with all my games...

Steam normally repsonds in a few days. Of course it depends on how busy they are too. As the sale has just ended they're likely still to be a bit busy so just hang in there.

Yeah I know... I just wonder are there cases where scammed accounts actually got their accounts back?

feeling hopeless right now so if this is possible. at least I can still have my games back. The money is definitely lost forever.

[crunchyfrog]

Publicado originalmente por TrickyJebus:

Publicado originalmente por crunchyfrog:

Steam normally repsonds in a few days. Of course it depends on how busy they are too. As the sale has just ended they're likely still to be a bit busy so just hang in there.

Yeah I know... I just wonder are there cases where scammed accounts actually got their accounts back?

feeling hopeless right now so if this is possible. at least I can still have my games back. The money is definitely lost forever.

Oh you will get your account back once you show the evidence they ask for. No problem there.

But you just won't get any items you lost back.

[TrickyJebusV]

Publicado originalmente por crunchyfrog:

Publicado originalmente por TrickyJebus:

Yeah I know... I just wonder are there cases where scammed accounts actually got their accounts back?

feeling hopeless right now so if this is possible. at least I can still have my games back. The money is definitely lost forever.

Oh you will get your account back once you show the evidence they ask for. No problem there.

But you just won't get any items you lost back.

what do you mean by items?

[The Giving One]

Publicado originalmente por TrickyJebus:

what do you mean by items?

If any items such as inventory from games, for example, leave an account, they are not restored or returned.

https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

[TrickyJebusV]

Publicado originalmente por The Giving One:

Publicado originalmente por TrickyJebus:

what do you mean by items?

If any items such as inventory from games, for example, leave an account, they are not restored or returned.

https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

ahh okay. I thought you mean the actual games including their dlcs.

[TrickyJebusV]

Thank you everyone. I have gotten my account back. all I have to do now is earn my money back...again...

[Drab]

Publicado originalmente por TrickyJebus:

Thank you everyone. I have gotten my account back. all I have to do now is earn my money back...again...

So, you learned nothing from this then.

[Muppet among Puppets]

Publicado originalmente por TrickyJebus:

Thanks but I have a problem. once I got my ticket in. A person suddenly contacted me on steam and added me.

I immadiately shared my distrust with the person. this person was asking about my issue. I did not share anything personal except my country and my situation. He knows about not trusting people in discord.

I cant open up the steam chat anymore. its now lost or I dont know how but his profile has all sorts of Valve Copyrighted Statements and stuff.

He told me if I dont trust him, I can remove him as friend and he will send an email to me 2-3 hours soon because "they are starting the recovery process of my steam account"

Does Steam Support usually contact people on steam and add them first? I mean im pretty sure its bad if they ask me to chat them on discord but if directly on steam im not sure...

What happened? In what order?

New account, you wrote a ticket to steam (on homepage or in client), and someone contacted you with chat in the new account about the problem?


Given that you paid a lot to a fake support, gave away dozens of of steam wallet codes, make sure you know all you did. They confused you a lot. And that it somehow continued on another account is
very suspicious.
Where is the connection between these two accounts you were using (from the perspective of the scammers), apart from
the computer? (Maybe a security issue on it)