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Zaphre Dec 25, 2021 @ 6:17am
I think Steam web API banned my IP
Got a little issue here, whenever i try to access any service from steam without a VPN i get this
https://i.imgur.com/BoSGjLP.png


Going thru some digging, it might have been cause by the use of Steam API when importing my library to Launchbox (third party game launcher).

Any idea how to get this soft ban reverted? Seems automated, might be timed? Why they just don´t limit the usage of the API Key lol, having me IP banned is kind of stupid.
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Showing 1-15 of 21 comments
crunchyfrog Dec 25, 2021 @ 6:43am 
No, Steam does not work on IP bans at all.

That means you're having network issues somewhere.
rawWwRrr Dec 25, 2021 @ 6:57am 
I believe this is a DNS cache issue, especially if you're attempting to connect to Steam before and after a VPN connection. Steam runs multiple regional servers for content distribution. You could be routing to a server IP that was accessible to the exit node of the VPN but not your local connection.
The Giving One Dec 25, 2021 @ 7:02am 
When you have any specific error message like that, chances are, someone else has had it before, too.

That might help you figure out what the problem is and what you need to try, if not simply waiting in some cases :

https://steamcommunity.com/discussions/forum/search/?gidforum=882959061466924237&include_deleted=1&q=Access+Denied+You+don%27t+have+permission+to+access+on+this+server
Last edited by The Giving One; Dec 25, 2021 @ 7:02am
Satoru Dec 25, 2021 @ 7:20am 
note that if steam banned your IP it wouldnt be giving you what is basically equivalent to a 500 error
Last edited by Satoru; Dec 25, 2021 @ 7:20am
Zaphre Dec 25, 2021 @ 7:22am 
Guys, i know what caused, it is literally due to API bombarding and it is IP related, i´m just asking if anyone knows how to fix it. Its been over 12 hours, usually this thing solves it self in a couple of hours
Last edited by Zaphre; Dec 25, 2021 @ 7:25am
Ettanin Dec 25, 2021 @ 7:26am 
Nonsense. If that was the case, multiple innocent players would be banned as well.

IPv4 addresses are not unique anymore. As there are more humans (7 billion) than IPv4 addresses (4.2 billion), ISPs have chosen to route users together on an identical IPv4 address. This technique is known as CGNAT.

1. Clear your cookies and browser cache
2. Restart your router and hope your ISP gives you a new IPv4 address
3. run the following: ipconfig /flushdns

thenafter, try again.
Zaphre Dec 25, 2021 @ 7:34am 
Originally posted by Ettanin:
Nonsense. If that was the case, multiple innocent players would be banned as well.

IPv4 addresses are not unique anymore. As there are more humans (7 billion) than IPv4 addresses (4.2 billion), ISPs have chosen to route users together on an identical IPv4 address. This technique is known as CGNAT.

1. Clear your cookies and browser cache
2. Restart your router and hope your ISP gives you a new IPv4 address
3. run the following: ipconfig /flushdns

thenafter, try again.


I did all of that before coming here. And steam works fine with a VPN, its just with my regular connection that i get the issue. I cant even access this forum without a VPN.

Oh, and i use ipv6
Last edited by Zaphre; Dec 25, 2021 @ 7:37am
Satoru Dec 25, 2021 @ 7:39am 
Originally posted by DskillerBR:

I did all of that before coming here. And steam works fine with a VPN, its just with my regular connection that i get the issue. I cant even access this forum without a VPN.

Oh, and i use ipv6

Again that page is a very normal 500 error on the steam server side. People get that all the time when the CDN for that site goes down or has a problem for some reason.

all that's happening is that you're being direced to one set of servers off the VPN and another set on the VPN

Hell the current 'ban' on steam china is in fact a DNS cache poisoning attack. Which is bascially the same concept. Your DNS cache has bad information or points to a bad server
Last edited by Satoru; Dec 25, 2021 @ 7:40am
Zaphre Dec 25, 2021 @ 11:01am 
Originally posted by Satoru:
Originally posted by DskillerBR:

I did all of that before coming here. And steam works fine with a VPN, its just with my regular connection that i get the issue. I cant even access this forum without a VPN.

Oh, and i use ipv6

Again that page is a very normal 500 error on the steam server side. People get that all the time when the CDN for that site goes down or has a problem for some reason.

all that's happening is that you're being direced to one set of servers off the VPN and another set on the VPN

Hell the current 'ban' on steam china is in fact a DNS cache poisoning attack. Which is bascially the same concept. Your DNS cache has bad information or points to a bad server

Yeah, its related to akamai. And its 100% guaranteed the result of excessive requests i made with the API when trying to import nearly 5000 games, all the metadata, images and screenshots to Launchbox.

My ip is temporarly restricted from accessing the servers, this is the issue. Im asking here how to fix it, i know what caused it.
Last edited by Zaphre; Dec 25, 2021 @ 11:01am
crunchyfrog Dec 25, 2021 @ 11:05am 
Originally posted by DskillerBR:
Originally posted by Satoru:

Again that page is a very normal 500 error on the steam server side. People get that all the time when the CDN for that site goes down or has a problem for some reason.

all that's happening is that you're being direced to one set of servers off the VPN and another set on the VPN

Hell the current 'ban' on steam china is in fact a DNS cache poisoning attack. Which is bascially the same concept. Your DNS cache has bad information or points to a bad server

Yeah, its related to akamai. And its 100% guaranteed the result of excessive requests i made with the API when trying to import nearly 5000 games, all the metadata, images and screenshots to Launchbox.

My ip is temporarly restricted from accessing the servers, this is the issue. Im asking here how to fix it, i know what caused it.
But you're not answering any of the questions.

You've said several times different things and "YOU KNOW what it is" but haven't said what happens when you've tried any of the suggestions people have offered you.

So what happens after each of them?
Zaphre Dec 25, 2021 @ 11:17am 
Originally posted by crunchyfrog:
Originally posted by DskillerBR:

Yeah, its related to akamai. And its 100% guaranteed the result of excessive requests i made with the API when trying to import nearly 5000 games, all the metadata, images and screenshots to Launchbox.

My ip is temporarly restricted from accessing the servers, this is the issue. Im asking here how to fix it, i know what caused it.
But you're not answering any of the questions.

You've said several times different things and "YOU KNOW what it is" but haven't said what happens when you've tried any of the suggestions people have offered you.

So what happens after each of them?

I didnt say "different things" i said this happened when i used the API to import ♥♥♥♥ to launchbox;

Absolutelly nothing was suggested, only some people trying to wrongly correct me. And obviously i tried the brainless steps of flushing myu DNS and resetting my router.


All i know that akamai is blocking my IP and it happened minutes after i used the API provided by steam to import my library, which made nearly 17000 requests (the API has a limit of 100000 requests).
https://i.imgur.com/tHK1evT.png
Last edited by Zaphre; Dec 25, 2021 @ 11:19am
my new friend Dec 25, 2021 @ 11:18am 
Lower your rate limit and try again in 24 hours.
crunchyfrog Dec 25, 2021 @ 11:19am 
Originally posted by DskillerBR:
Originally posted by crunchyfrog:
But you're not answering any of the questions.

You've said several times different things and "YOU KNOW what it is" but haven't said what happens when you've tried any of the suggestions people have offered you.

So what happens after each of them?

I didnt say "different things" i said this happened when i used the API to import ♥♥♥♥ to launchbox;

Absolutelly nothing was suggested, only some people trying to wrongly correct me.


All i know is akamai is blocking my IP and it happened minutes after i used the API provided by steam to import my library, which made nearly 17000 requests (the API has a limit of 100000 requests).
https://i.imgur.com/tHK1evT.png
Again, what happened when you tried what people have suggested?

If you're making a thread asking for help then claiming you know the answer when people bother to respond, and IGNORE their suggestions, do you realise how rude that is?

So please, tell us what happened when you tried the suggestions. Not only can it help you, but it can help us work out and get to the bottom of the problem.
Zaphre Dec 25, 2021 @ 11:21am 
Originally posted by crunchyfrog:
Originally posted by DskillerBR:

I didnt say "different things" i said this happened when i used the API to import ♥♥♥♥ to launchbox;

Absolutelly nothing was suggested, only some people trying to wrongly correct me.


All i know is akamai is blocking my IP and it happened minutes after i used the API provided by steam to import my library, which made nearly 17000 requests (the API has a limit of 100000 requests).
https://i.imgur.com/tHK1evT.png
Again, what happened when you tried what people have suggested?

If you're making a thread asking for help then claiming you know the answer when people bother to respond, and IGNORE their suggestions, do you realise how rude that is?

So please, tell us what happened when you tried the suggestions. Not only can it help you, but it can help us work out and get to the bottom of the problem.

Reading might be hard for you. I claim i know WHAT CAUSED the issue, if i knew how to fix it or if any suggestions like "have you reseted your router, sir" had fixed my issue i wouldnt be here.
crunchyfrog Dec 25, 2021 @ 11:23am 
Originally posted by DskillerBR:
Originally posted by crunchyfrog:
Again, what happened when you tried what people have suggested?

If you're making a thread asking for help then claiming you know the answer when people bother to respond, and IGNORE their suggestions, do you realise how rude that is?

So please, tell us what happened when you tried the suggestions. Not only can it help you, but it can help us work out and get to the bottom of the problem.

Reading might be hard for you. I claim i know WHAT CAUSED the issue, if i knew how to fix it or if any suggestions like "have you reseted your router, sir" had fixed my issue i wouldnt be here.
Oh on the contrary. So what did Satoru's suggestions do for you then?

Reading is fine for me, so stop doging and making excuses.

The fact is you haven't answered those questions so even if it they were trivial answers you STILL respond with what happens.
So what happened?
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Date Posted: Dec 25, 2021 @ 6:17am
Posts: 21