my steam refund is taking over a MONTH and is still not in my bank acount

[X3]

yes i have checked my steam wallet and its not in their and in my bank statements theres no evidence of the transaction even happening ?

[J4MESOX4D]

If you refunded on the same day then the money probably never left your account and wont show on your statements as being taken out.

[Nx Machina]

If you refunded in the first 24 hours the held funds for your purchase are not sent to Steam from your bank and the payment simply did not happen.

What does it say on your refund request? Accepted? Pending?

[Joke]

1. How did you pay for the game? Steam wallet? Credit card? Something else?
2. How soon after purchase did you ask for the refund?

If you pay with credit card, and ask for a refund within about 24 hours, then steam never bills your credit card and you will not see anything in your bank statement. Could this be the case for you?

[Teksura]

Originally posted by X3:

yes i have checked my steam wallet and its not in their and in my bank statements theres no evidence of the transaction even happening ?

Congrats, you already got your refund the same day you made it when they released the hold on the funds and didn't charge you.

[X3]

Originally posted by Nx Machina:

If you refunded in the first 24 hours the held funds for your purchase are not sent to Steam from your bank and the payment simply did not happen.

What does it say on your refund request? Accepted? Pending?

accepted

[X3]

Originally posted by Teksura:

Originally posted by X3:

yes i have checked my steam wallet and its not in their and in my bank statements theres no evidence of the transaction even happening ?

Congrats, you already got your refund the same day you made it when they released the hold on the funds and didn't charge you.

they did charge me because the money came out my bank

[X3]

Originally posted by J4MESOX4D:

If you refunded on the same day then the money probably never left your account and wont show on your statements as being taken out.

it did get taken out but its not showing up

[X3]

Originally posted by Joke:

1. How did you pay for the game? Steam wallet? Credit card? Something else?
2. How soon after purchase did you ask for the refund?

If you pay with credit card, and ask for a refund within about 24 hours, then steam never bills your credit card and you will not see anything in your bank statement. Could this be the case for you?

debit card and i refunded after 24 hours

[Teksura]

Originally posted by X3:

Originally posted by Teksura:

Originally posted by X3:

yes i have checked my steam wallet and its not in their and in my bank statements theres no evidence of the transaction even happening ?

Congrats, you already got your refund the same day you made it when they released the hold on the funds and didn't charge you.

they did charge me because the money came out my bank

Can you please clarify your contradiction? Do you see a transaction where the money was taken from your bank, or not?

Either your first statement is true and it's like you've been told where you initiated the refund within 24 hours, causing the entire transaction to be canceled and the hold on funds in your account be canceled, or you are looking at a charge on your account where the money was taken and has yet to be returned.

We can only go by what you tell us, and it gets difficult to assist you when your story changes and we no longer know what is true.

[Nx Machina]

If there is no transaction listed on your statement then transaction was cancelled

Again what is the status of you refund request?

[X3]

says it “refunded”

[Nx Machina]

Originally posted by X3:

says it “refunded”

Talk to your bank as they are the ones who process the refund after Valve approved it.

[ᴄ ᴀ ɴ ɴ ɪ x ♛.♕]

Your game's refund doesn t go to the bank account. money s going to your steam balance

[X3]

Originally posted by 𝐂𝐚𝐧𝐧𝐢𝐱♔:

Your game's refund doesn t go to the bank account. money s going to your steam balance

i selected it to go in my bank

[The Giving One]

https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411

When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.