Steam deleted my account because I forgot my email when I sign up?

[****]

Steam deleted my account because I forgot my email when I sign up, is absurd to having that thing happened on me, I provide the email I current use and I already used that email for a year already, I also provide credit card I used to pay for and bank bills, after 1 week useless taking they deleted my account? How come if I remember the email I used before than come to steam Customer service? I need Steam come out and help me restore my account! That account I spent over $1000 on it and just few days before they delete my account I spent money bought games from winter sell. Account ：- Profile URL: https://steamcommunity.com/profiles/76561198885779518

[Washell]

Steam doesn't delete accounts unless you specifically ask to. Are you talking to support through help.steampowered.com? Because if it's through email or discord or such, you're talking to a scammer.

[cSg|mc-Hotsauce]

Please remove the login name from your post.

[Spawn of Totoro]

Originally posted by Prussia Tomato:

Steam deleted my account because I forgot my email when I sign up, is absurd to having that thing happened on me, I provide the email I current use and I already used that email for a year already, I also provide credit card I used to pay for and bank bills, after 1 week useless taking they deleted my account? How come if I remember the email I used before than come to steam Customer service? I need Steam come out and help me restore my account! That account I spent over $1000 on it and just few days before they delete my account I spent money bought games from winter sell. Account ：- Profile URL: https://steamcommunity.com/profiles/76561198885779518

That is locked and community banned. I suggest contacting Support as the account may have been compromised. Only support can help you.

The account is not deleted.

[****]

Originally posted by Spawn of Totoro:

Originally posted by Prussia Tomato:

Steam deleted my account because I forgot my email when I sign up, is absurd to having that thing happened on me, I provide the email I current use and I already used that email for a year already, I also provide credit card I used to pay for and bank bills, after 1 week useless taking they deleted my account? How come if I remember the email I used before than come to steam Customer service? I need Steam come out and help me restore my account! That account I spent over $1000 on it and just few days before they delete my account I spent money bought games from winter sell. Account ：- Profile URL: https://steamcommunity.com/profiles/76561198885779518

That is locked and community banned. I suggest contacting Support as the account may have been compromised. Only support can help you.

The account is not deleted.

I can't login anymore, it says that account doesn't exist but the guard code is still running in the app of my phone

[****]

Originally posted by Washell:

Steam doesn't delete accounts unless you specifically ask to. Are you talking to support through help.steampowered.com? Because if it's through email or discord or such, you're talking to a scammer.

Customer service did it, i can't login it says that account doesn't exist and even bank bill can't prove that I am account owner?

[****]

Originally posted by Spawn of Totoro:

Originally posted by Prussia Tomato:

Steam deleted my account because I forgot my email when I sign up, is absurd to having that thing happened on me, I provide the email I current use and I already used that email for a year already, I also provide credit card I used to pay for and bank bills, after 1 week useless taking they deleted my account? How come if I remember the email I used before than come to steam Customer service? I need Steam come out and help me restore my account! That account I spent over $1000 on it and just few days before they delete my account I spent money bought games from winter sell. Account ：- Profile URL: https://steamcommunity.com/profiles/76561198885779518

That is locked and community banned. I suggest contacting Support as the account may have been compromised. Only support can help you.

The account is not deleted.

And this all happen after I talked to Customer service

[Teksura]

Originally posted by Prussia Tomato:

Originally posted by Washell:

Steam doesn't delete accounts unless you specifically ask to. Are you talking to support through help.steampowered.com? Because if it's through email or discord or such, you're talking to a scammer.

Customer service did it

Define "customer service". Because anyone can claim to be Steam "customer service", but claiming as such is a dead giveaway that whoever is claiming this doesn't work for Valve. Steam doesn't have "customer service", they have Support. And the only way to contact support is through their ticket system at https://help.steampowered.com

You're telling us that you spoke with someone who can't even identify themselves properly, and gave them all kinds of information about your account.

You need to go through the real support system, but if you just freely gave scammers everything they need to claim ownership of the account you may have screwed yourself over because they'll start using what you gave them to claim ownership of the account after you recover it.

https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

[☣BlueNinja2ooo☣]

That's the thing, steam is great and all but you don't truly own anything and it can all be taken from you.

Hope you get your account back or at least something.

[****]

Originally posted by Teksura:

Originally posted by Prussia Tomato:

Customer service did it

Define "customer service". Because anyone can claim to be Steam "customer service", but claiming as such is a dead giveaway that whoever is claiming this doesn't work for Valve. Steam doesn't have "customer service", they have Support. And the only way to contact support is through their ticket system at https://help.steampowered.com

You're telling us that you spoke with someone who can't even identify themselves properly, and gave them all kinds of information about your account.

You need to go through the real support system, but if you just freely gave scammers everything they need to claim ownership of the account you may have screwed yourself over because they'll start using what you gave them to claim ownership of the account after you recover it.

https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

No, that i contact offical steam service which i contact them via steam, I am sure is not a scam, but thank you

[****]

Originally posted by ☣BlueNinja2ooo☣:

That's the thing, steam is great and all but you don't truly own anything and it can all be taken from you.

Hope you get your account back or at least something.

Yea, everything you buy is theirs, and thank you

[76561198407601200]

Originally posted by Prussia Tomato:

Originally posted by Spawn of Totoro:

That is locked and community banned. I suggest contacting Support as the account may have been compromised. Only support can help you.

The account is not deleted.

I can't login anymore, it says that account doesn't exist but the guard code is still running in the app of my phone

Yet you provided a link to the supposedly deleted account. If it did not exist, the link would not show an active account.

[****]

Originally posted by The Living Tribunal:

Originally posted by Prussia Tomato:

I can't login anymore, it says that account doesn't exist but the guard code is still running in the app of my phone

Yet you provided a link to the supposedly deleted account. If it did not exist, the link would not show an active account.

oh, I see

[Ozone]

probably deleted because you have multiple accounts? it was against the rules at least when i last heard about it, some time ago

[cSg|mc-Hotsauce]

Originally posted by Ozone:

probably deleted because you have multiple accounts? it was against the rules at least when i last heard about it, some time ago

The account wasn't deleted.

[Ozone]

Originally posted by cSg|mc-Hotsauce:

Originally posted by Ozone:

probably deleted because you have multiple accounts? it was against the rules at least when i last heard about it, some time ago

The account wasn't deleted.

:qr:

maybe he was hacked and then someone just changed his email