my first CD key and account recovery

[76561198433613128]

Basically, my other account got suspended because they think I am not an original owner(but I actually am). I provided original email, payment methods, phone numbers. Now They ask me for my first CD Key which I used on my account. But I don't have it anywhere saved.(I used it like 3 years ago) What the ♥♥♥♥ am I supposed to do?

[ReBoot]

Tell them

[76561198433613128]

Messaggio originale di ReBoot:

Tell them

bro I did that

[LowJack_VA1]

K, then what do you expect total strangers to do? Or, are you just venting? Remember non of us are Steam Support, we're just users like you.

[76561198433613128]

Messaggio originale di LowJack_VA1:

K, then what do you expect total strangers to do? Or, are you just venting? Remember non of us are Steam Support, we're just users like you.

Im just asking for advice,maybe some of you have experienced this before.

[LowJack_VA1]

Messaggio originale di troubles in my head:

Messaggio originale di LowJack_VA1:

K, then what do you expect total strangers to do? Or, are you just venting?

I don't understand what you are trying to say

No one on the forums is Steam Support. If you can't prove an account is yours, no one on the forums can help you, is that more clear? Thats why I asked if you were just venting.

[nullable]

In the future try to keep better track of important details. A good password manager can help you do that, you can use it to store recovery codes, CD keys other account details.

Although usually it takes a something like this to wake people up, or at least see others go through it enough times.

[76561198433613128]

Messaggio originale di Miss Ann Thrope:

Tell them that you no longer have the CD key, and ask if there is some alternative information you can provide instead for proof.

I did ask them,they declined,idk why,this doesn't make any sense

[cSg|mc-Hotsauce]

They require the key. You'll need to provide it.

[76561198433613128]

Messaggio originale di cSg|mc-Hotsauce:

They require the key. You'll need to provide it.

:qr:

no way Sherlock ;D

[wuddih]

you say you used the first cd key of your other account 3 years ago...
but even the account you are talking with here is already nearly 4 years old and they usually just want first cd keys for older accounts, not for such "new" accounts.

just to be sure, you talked to Steam support via ticket, not anywhere else, right?

[Count_Dandyman]

Messaggio originale di troubles in my head:

Messaggio originale di Miss Ann Thrope:

Tell them that you no longer have the CD key, and ask if there is some alternative information you can provide instead for proof.

I did ask them,they declined,idk why,this doesn't make any sense

usually when they decline to accept the other details it is because there is somebody else claiming the account belongs to them and has also been able to give them or older versions of them.

[Muppet among Puppets]

Messaggio originale di cSg|mc-Hotsauce:

They require the key. You'll need to provide it.

:qr:

Do they require the key or the image of the card?

[cSg|mc-Hotsauce]

Messaggio originale di Muppet among Puppets:

Messaggio originale di cSg|mc-Hotsauce:

They require the key. You'll need to provide it.

Do they require the key or the image of the card?

Both.

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762#cd-keys

That's what they wanted from me when they thought my account was hijacked. I gave a mod a scam link to add to the filter, they issued a community ban and required proof of ownership to restore my account.

It was a big to do over a mistake.

[76561198433613128]

Messaggio originale di wuddih:

you say you used the first cd key of your other account 3 years ago...
but even the account you are talking with here is already nearly 4 years old and they usually just want first cd keys for older accounts, not for such "new" accounts.

just to be sure, you talked to Steam support via ticket, not anywhere else, right?

of course I talked to the Steam support

[Dr.Shadowds 🐉]

Just keep trying is my advice, and explain you didn't kept the key, and have no other method besides all the methods you had provided already.