where the heck is my chat history??
Hello,
I don't use chat in steam very often but sometimes I want to find something in there. What was my surprise now that all my chats are empty! Is this stored locally on a PC and is gone if I install Steam on a new machine?? Or was it taking too much space on your datastore you had to delete my few kilobytes of chats??

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Showing 1-10 of 10 comments
Ogami Sep 1, 2021 @ 5:21pm 
Chat logs are kept for 14 days and then automatically deleted.
Has nothing to do with space but with internet privacy laws, they are not allowed to store them longer.
All logs from the last 14 days can be looked at at the Support page under "My Account" and then "Data related to my Account"
Here:
https://help.steampowered.com/en/accountdata/GetFriendMessagesLog
Last edited by Ogami; Sep 1, 2021 @ 5:23pm
wuddih Sep 1, 2021 @ 5:22pm 
chat messages are nuked after 14 days.
MatoX Sep 1, 2021 @ 5:54pm 
after 14 its nuked
MatoX Sep 1, 2021 @ 5:55pm 
after 14 days its nuked
What kind of joke functionality is this?? So I should never type anything important into steam chat I suppose when it is deleted so fast. Internet privacy laws? I wonder how any other chat applications work and don't have this problem??
I went to this Data related to my account" page as you say and it's empty! Anyway it doesn't make any sense. If some laws prohibit Steam from keeping my chats (which looks like total nonsense to me), then how could they be keeping it anyway only in some separate page?
Last edited by Viԏas LoШang CZ; Sep 8, 2021 @ 3:20pm
Brian9824 Sep 8, 2021 @ 3:19pm 
Originally posted by Viԏas LoШang CZ:
What kind of joke functionality is this?? So I should never type anything important into steam chat I suppose when it is deleted so fast. Seriously, does Steam not have enough space on their servers to keep chat for a reasonable time? I remember web apps working like this in previous century, not today!

Privacy laws have been updated and many require steam to not collect and store personal information about you.
I have edited my answer, check it again pls
ReBoot Sep 8, 2021 @ 3:23pm 
Originally posted by Viԏas LoШang CZ:
What kind of joke functionality is this?? So I should never type anything important into steam chat I suppose when it is deleted so fast. Internet privacy laws? I wonder how any other chat applications work and don't have this problem??
I went to this Data related to my account" page as you say and it's empty! Anyway it doesn't make any sense. If some laws prohibit Steam from keeping my chats (which looks like total nonsense to me), then how could they be keeping it anyway only in some separate page?
Chats being deleted is actually why it's ok(ish) to post important information there.
Brian9824 Sep 8, 2021 @ 3:23pm 
Originally posted by Viԏas LoШang CZ:
I have edited my answer, check it again pls

Chat applications that want to save their data have to go thru various certifications, requirements, etc.

Steam is not a chat service, they are a gaming platform with basic communication features.
terminal_nl Sep 9, 2024 @ 2:10am 
I agree to that it is major stupid to have your messages nuked!
What the ♥♥♥♥ am I chatting for if it can't be read back. How is it I can read this forum!? Should it not be nuked as well.
♥♥♥♥ these laws as they serve no purpose. You want privacy? Let them law it that they may not read your chats... that shuoud be enough, yes?:steamsalty: And let us as consumers and owners of the data not be pestered.
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Date Posted: Sep 1, 2021 @ 5:17pm
Posts: 10