Ash Aug 30, 2021 @ 11:43am
Need help, fell for the phishing scam because I had no idea what I was doing.
I don't know what to do, I just lost both my steam and discord accounts.
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Showing 1-4 of 4 comments
Bee🐝 Aug 30, 2021 @ 11:44am 
Recovering Steam Account https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin
Note, you must be signed out to do this.

A step by step guide to the Recovery Process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
Also, because this regularly comes up, you DO NOT need access to the email, phone or password currently tied to the hijacked account for this to work. Just pick the "I do not have access..." or a similar option when asked. JUST SCROLL DOWN.

You MUST also take the following steps to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Do NOT trade until your account is secured.

Also, Steam does not return inventory items: https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#noreturn


For Discord, you'll have to look at their support pages for the account recovery process.

Obviously, report the scammer on Discord and Steam, then block and move on.
Last edited by Bee🐝; Aug 30, 2021 @ 11:47am
Cathulhu Aug 30, 2021 @ 1:01pm 
No wonder your accounts got stolen if you simply post sensitive information in a public forum.
REMOVE THE ACCOUNT NAME NOW!

edit: The post was deleted by OP.
Last edited by Cathulhu; Aug 30, 2021 @ 1:04pm
wuddih Aug 30, 2021 @ 1:02pm 
follow the guide linked above. this here is not support, this is a PUBLIC forum.

and dont post your accountname here.
Ash Aug 30, 2021 @ 1:06pm 
Yeah I deleted the post. Sorry, as you can tell I'm a bit slow on things.
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Date Posted: Aug 30, 2021 @ 11:43am
Posts: 4