I have offline code, but can't redeem because other country.
I have offline code, but can't redeem because other country.

I moved to other country.
I bought a game at an offline gaming retailer shop.
It's a Steam game and I need to redeem the key into Steam, but can't redeem because other country.

So I don't want to pay to buy another game to change region.
I already paid to buy the game, I want to change region of account.

I think Steam should set a system for testing payment systems in each country. Like sending an SMS and paying 0.01cent.

I don't want to pay to buy another unnecessary game to change region.
How can I change my store region?

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Showing 1-15 of 15 comments
mlryoungs95 Oct 3, 2021 @ 4:05pm 
I have offline code, but can't redeem because other country.
I have offline code, but can't redeem because other country.

I moved to other country.
I bought a game at an offline gaming retailer shop.
It's a Steam game and I need to redeem the key into Steam, but can't redeem because other country.

So I don't want to pay to buy another game to change region.
I already paid to buy the game, I want to change region of account.

I don't want to pay to buy another unnecessary game to change region.
How can I change my store region?

I think Steam should set a system for testing payment systems in each country. Like sending an SMS and paying 0.01cent.
Wolf Knight Oct 3, 2021 @ 4:05pm 
you bought a key that is from a different region, that is not a steam issue. this is between you and that site. talk to them about correcting the issue, they sold you the wrong region of the game.

Wolf Knight Oct 3, 2021 @ 4:08pm 
stop spamming, one thread is enough.

this is between you and the site you bought from.

your store should only be set to the region you physically live in and have a valid billing address for.
mlryoungs95 Oct 3, 2021 @ 4:29pm 
Originally posted by Wolf Knight:
you bought a key that is from a different region, that is not a steam issue. this is between you and that site. talk to them about correcting the issue, they sold you the wrong region of the game.
It's not online site, just local gaming store.
It's old country account, I haven't bought any game from Steam after I moved to new country.
Cathulhu Oct 3, 2021 @ 4:37pm 
Then why didn't you activate it before you moved?
mlryoungs95 Oct 3, 2021 @ 4:39pm 
Originally posted by Cathulhu:
Then why didn't you activate it before you moved?
I moved to new country, I bought the steam CD game at local gaming shop.
I hadn't bought any game of Steam during I am living this new country.
The Steam CD game for new country, not for old country.
mlryoungs95 Oct 3, 2021 @ 9:39pm 
It's a DVD package including steam code.

Originally posted by м:
https://store.steampowered.com/account/change_country/


Originally posted by wuddih:
https://store.steampowered.com/account/change_country/
It's a DVD package including steam code.
Zekiran Oct 3, 2021 @ 9:59pm 
Then you need to ask them to give you a refund, so you can buy the product in your correct region.

This is working as intended.
mlryoungs95 Oct 3, 2021 @ 10:17pm 
Originally posted by Zekiran:
Then you need to ask them to give you a refund, so you can buy the product in your correct region.

This is working as intended.
No... I moved to B country from A country.
I am living B country, I bought a DVD game include Steam code at offline gaming shop.
I tried to redeem it, it's only for B country(not for A), so I want to change A to B country.
wuddih Oct 3, 2021 @ 10:45pm 
Originally posted by mlryoungs95:
Originally posted by wuddih:
https://store.steampowered.com/account/change_country/
It's a DVD package including steam code.
not relevant.
purchase something from Steam with a payment method from your new country
or
move back to your old country and buy the game there again.
Last edited by wuddih; Oct 3, 2021 @ 10:46pm
xarvn Oct 3, 2021 @ 10:54pm 
If you read the link posted by wuddih in comment #8, then you can change the country the next time you purchase something from Steam using the new payment method with address and currency applicable to the new country that you reside in. Thereafter, that is after you have changed your country, then the code should activate. Otherwise you might try, as the linked page suggests toward the end, to contact Steam support.
Artemida Oct 3, 2021 @ 10:59pm 
Or maybe create a new account in country B and activate the code there?
mlryoungs95 Oct 4, 2021 @ 12:00am 
Originally posted by wuddih:
Originally posted by mlryoungs95:
It's a DVD package including steam code.
not relevant.
purchase something from Steam with a payment method from your new country
or
move back to your old country and buy the game there again.


Originally posted by xarvn:
If you read the link posted by wuddih in comment #8, then you can change the country the next time you purchase something from Steam using the new payment method with address and currency applicable to the new country that you reside in. Thereafter, that is after you have changed your country, then the code should activate. Otherwise you might try, as the linked page suggests toward the end, to contact Steam support.
Yes I read but I already had a DVD including steam code, just bought.
Do I need pay another for change region? I don't feel necessary, it's weird system.
Showing 1-15 of 15 comments
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Date Posted: Oct 3, 2021 @ 4:02pm
Posts: 15