[Bug Report] Tray icon right click menu not working again

[Leah96xxx]

The old issue of the tray icon's right click menu not working has returned after last night's update. I have tried searching online (including on here) for a solution but the only one seems to be "wait for another update".

Steps to reproduce:
1. Right click Steam tray icon.

Expected behaviour:
- Context menu should open.

Actual behaviour:
- No context menu at all.

Tech specs:
- Steam build date: Aug 28 2020, 17:56:47
- Steam API: v020
- Steam package: 1598665466
- OS: Windows 10 Home 1909 (build: 18363.1016)

Additional notes:
- Issue only started occurring after installing the update last night.
- The issue exists in both the stable release and the beta release. I tried both to be sure.
- All other tray icons work correctly.

EDIT:
My taskbar is on my 2nd monitor (1280x1024). When I move the taskbar to my main monitor (1920x1080) the menu works fine. The menu only seems to disappear on my 2nd monitor.

EDIT 2:
The menu works if I reduce the scaling percentage on my 2nd monitor. This is not ideal though as reducing the scaling makes the monitor hard to read due to it's size.

EDIT 3:
Disabling "Scale text and icons to match monitor settings" in Steam's interface settings also fixes the issue but makes everything in Steam appear far too small. It seems the issue is a bug relating to how Steam reacts to screen scaling.

[Stregga]

Originally posted by Leah96xxx:

The old issue of the tray icon's right click menu not working has returned after last night's update. I have tried searching online (including on here) for a solution but the only one seems to be "wait for another update".

Steps to reproduce:
1. Right click Steam tray icon.

Expected behaviour:
- Context menu should open.

Actual behaviour:
- No context menu at all.

Tech specs:
- Steam build date: Aug 28 2020, 17:56:47
- Steam API: v020
- Steam package: 1598665466
- OS: Windows 10 Home 1909 (build: 18363.1016)

Additional notes:
- Issue only started occurring after installing the update last night.
- The issue exists in both the stable release and the beta release. I tried both to be sure.
- All other tray icons work correctly.

Having same issue

[Crazy Tiger]

Not having the issue, but I'm on Win 10 2004.

[cSg|mc-Hotsauce]

No issues in beta or release on Win 10 1909 and 2004.

Try unpin and repin.

[Stregga]

to clarify the steam logo in the notification area on the taskbar the is now no right click options like Library, and Store this is not a pin or unpin issue

[Stregga]

well I have found a temporary workaround it is very dumb but it works. if I go to a browser to the steam page and choose a game, copy the url of the game and go into chat with a friend and paste the game url in it is able to take me to the store and library and such which then I can reset my library under settings and downloads, and have access to the menu's this way

[Stregga]

it looks like at 1920x1080 the menu shows up offscrean too far to the right to be useful maybe,

[Leah96xxx]

Originally posted by cSg|mc-Hotsauce:

No issues in beta or release on Win 10 1909 and 2004.

Try unpin and repin.

:qr:

I'm not asking about the taskbar icon, I'm talking about the tray icon.

Originally posted by Stregga:

to clarify the steam logo in the notification area on the taskbar the is now no right click options like Library, and Store this is not a pin or unpin issue

I don't just have missing options, I just don't have a right click menu at all.

Originally posted by Stregga:

it looks like at 1920x1080 the menu shows up offscrean too far to the right to be useful maybe,

Your answer seems to be the closest, but not exactly what I have. I tried moving my taskbar back to my primary monitor (1920x1080) and the menu started working again and was in the correct position. When I moved my taskbar back to my 2nd screen (1280x1024) it stopped working again.

[Leah96xxx]

I have updated my original post. Please see the edits for additional information on my issue.

[Elucidator]

The menu should pop up above the mouse, drawn towards the left. If your system tray is on the left side of the task bar, then.... I can see why it causes issues.
I suggest to use a workaround, such as a pinned steam icon. I'm not sure if it is my OS or perhaps the shell I use, but right click menu on the pinned icon displays the exact same options. [/spoiler]

[Leah96xxx]

Originally posted by Elucidator:

The menu should pop up above the mouse, drawn towards the left. If your system tray is on the left side of the task bar, then.... I can see why it causes issues.
I suggest to use a workaround, such as a pinned steam icon. I'm not sure if it is my OS or perhaps the shell I use, but right click menu on the pinned icon displays the exact same options.

My system tray is on the right in its default position. The issue is not related to its position. Like I said in my above edits, the issue is related to to how Steam reacts to screen scaling.
I'll have to use a pinned icon for now until Steam devs fix the issue.

[Elucidator]

Sorry. I suppose I made a weird assumption in thinking.
I have no other hints I could give at least. I can see how you're likely right though. It's diffidently possible.

[𐂃𐂃]

same problem with my steam client

[Elucidator]

It maybe a weird idea, but considering you described it happens when your task bar is not on your primary monitor, can you not switch around the primary and secondary monitor jobs?
I mean you literally don't need to change anything other than assigning where 1 is and where 2 is.
I realize it doesn't solve the actual problem, it not appearing correctly on the second monitor.
but maybe it helps as a workaround sort of.

I also reconsider the idea what it has to do with scaling.
I think the issue maybe dependant on the monitor's 'modes' as well. Since the scaling is different on each monitor, I suspect Steam is programmed to determine the pixel point position of the window and size it accordingly according what it thinks is the primary's px scale.
If you haveboth of them on extend desktop mode, then you may notice if you drag a window small on your 1080p monitor may appear weirdly shaped and bigger on your 1024p monitor.
I think Steam has an issue similar to this basically, but its effect is different.

Since the wide side (the vertical axis) is 700 pixels off, it also explains why the window appears on the right side of the mouse instead of left above.

[Leah96xxx]

Originally posted by Elucidator:

It maybe a weird idea, but considering you described it happens when your task bar is not on your primary monitor, can you not switch around the primary and secondary monitor jobs?
I mean you literally don't need to change anything other than assigning where 1 is and where 2 is.
I realize it doesn't solve the actual problem, it not appearing correctly on the second monitor.
but maybe it helps as a workaround sort of.

I also reconsider the idea what it has to do with scaling.
I think the issue maybe dependant on the monitor's 'modes' as well. Since the scaling is different on each monitor, I suspect Steam is programmed to determine the pixel point position of the window and size it accordingly according what it thinks is the primary's px scale.
If you haveboth of them on extend desktop mode, then you may notice if you drag a window small on your 1080p monitor may appear weirdly shaped and bigger on your 1024p monitor.
I think Steam has an issue similar to this basically, but its effect is different.

Since the wide side (the vertical axis) is 700 pixels off, it also explains why the window appears on the right side of the mouse instead of left above.

For your 1st point:
I can't change my primary and secondary monitors. My primary is a 32" 16:9 TV and my secondary is a 5:4 monitor. Most games automatically select the primary monitor with no way to change it so switching roles would mean I'd have to switch back again when ever I want to play something.

2nd point:
That doesn't seem like the issue. Steam scales properly on both monitors. the only issue is the missing context menu.

3rd point:
The context menu doesn't appear to the left or right, it just doesn't appear at all. The context menu should always appear above the mouse regardless of where the icon is located, screen resolution or scaling settings. If it is appearing offscreen then that is clearly a bug that needs to be fixed

[Aznpride389]

Same issue here, on my secondary 4k monitor no matter where i position the task bar the context menu from right clicking the notification tray icon does not appear. As soon as i move it to my 1440p monitor it appears no problem.

All other system tray icons show a context menu on right click (*if they have one).