ajvar Dec 14, 2019 @ 10:52am
Can't open cases in legal country
Hello,
I recently tried opening a couple of capsules on CS:GO and it said "This capsule cannot be opened in your country." I currently reside in Macedonia, but I used a Dutch payment method. How do I fix this? I've tried changing my steam country but it's already set to Macedonia, I don't know what else to do except for using a VPN.
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cSg|mc-Hotsauce Dec 14, 2019 @ 10:54am 
Originally posted by Ajvar:
Hello,
I recently tried opening a couple of capsules on CS:GO and it said "This capsule cannot be opened in your country." I currently reside in Macedonia, but I used a Dutch payment method. How do I fix this? I've tried changing my steam country but it's already set to Macedonia, I don't know what else to do except for using a VPN.

Do NOT use a VPN. 1, it will NOT work and 2, it can result in an account lock for violating the ToS.

Seems like your account is still set to Dutch.

Update the payment method with one in Macedonia and a billing address tied to it for your current physical location, which should be Macedonia.

:qr:
Last edited by cSg|mc-Hotsauce; Dec 14, 2019 @ 10:55am
wuddih Dec 14, 2019 @ 11:07am 
https://www.polygon.com/2018/7/12/17565720/csgo-loot-boxes-netherlands-belgium-steam-trading-marketplace

please do not use VPNs to alter your location. this is a reason for account suspension.
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Date Posted: Dec 14, 2019 @ 10:52am
Posts: 2