Please sync with Paypal wallet preferred payment method

[dcrockerjr]

I recently changed banks, I updated my preferred payment method in my Paypal wallet, but Steam uses cached Paypal info so it did not sync and I ended up paying about $120 for around $3 of games due to overdrafts to my old bank.
Please update how Paypal transactions are handled so it syncs with one's current preferred payment method in Paypal wallet.
Thank you

[SponGBoB ^____^]

yep

[wuddih]

steam does not know which bank accounts you have linked to paypal. Steam charges Paypal, Paypal charges your accounts.

you either used the wrong paypal account or you purchased something before the bank account info on paypal was accepted.

[dcrockerjr]

maybe I am wrong and it is purely a problem on paypal's end,
on the steam end debit card info is saved via the following then run through paypal:
https://store.steampowered.com/checkout/?purchasetype=updatebillinginfo
"UPDATE CACHED PAYMENT METHOD"

on paypal's end it doesn't help that the paypal wallet:
https://www.paypal.com/myaccount/money/
is handled seperately from preapproved payments (like steam):
https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist

not asking for reimbursement, just asking valve and paypal to figure out where and why steam doesn't sync with the wallet preferred payment and iron it out so others don't run into the issue.

[Si-Fi]

As confusing as it may sound, i believe i understand what is wrong.

Debit card info is saved and yes, Steam would seek a payment method which is your wallet as a priority but this can be adjusted at the final phase of the checkout process.

And as for Paypal, that is absolutely correct regarding preapproval and wallet and to add, they will be changing the way you can select which payment sources you want to pay with other than placing the wallet at priority then locking out or restricting the capabilities of your bank accounts. You won't see that happen until the end of July.

[BIGMEATNIG69]

I dont know

[dcrockerjr]

if it helps with other vendors you are taken to the paypal site to confirm the transaction and payment method, with steam i guess because it's preapproved there is no visit to the paypal site just selecting "my paypal" as a payment method, and a steam created notice hat paypal was used.
on the paypal end the wallet is easily visible when you log in, but for the pre-approved payments you have to click the settings (gear) symbol, then click the payments tab, then click the pre-approved payments link

thank you Si-Fi for letting me know paypal is working on thing from their end

[Si-Fi]

No worries.

[Supafly]

Paypal also defaults to using your bank account if you have one linked with it, you have to manually change it to use a card with each purchase if you want it to use your card. Annoying and p****** me of all the time but I have yet to find a way to make my card a priority.

I suspect that having your Paypal info saved in Steam has resulted in either Paypal defaulting to using your Bank instead of your card or the change of details you did in Paypal were not finalised on Paypals end.

[Febert]

no i have had the exact same problem .. and i have double and triple checked my paypal preferences ... somehow steam used the wrong fricken payment method ... i have delete the card on paypal and made a pay purchase on another site (new egg ) without issue , and yet steam comes back with "unable to process payment" ... WTF

[ReBoot]

Delete th PP account from your Steam account. Next time, PP should ask for the funds source. Or change PPs one-click settings to use the new funding method.

[cSg|mc-Hotsauce]

Febert님이 먼저 게시:

no i have had the exact same problem .. and i have double and triple checked my paypal preferences ... somehow steam used the wrong fricken payment method ... i have delete the card on paypal and made a pay purchase on another site (new egg ) without issue , and yet steam comes back with "unable to process payment" ... WTF

Have you tried deleting the Paypal payment method from Steam and then adding it back?

[Iron Bacon]

Years later and I'm having the same issue.

I used PayPal as my preferred payment method to purchase a game. It charged my debit card. I checked my PayPal and confirmed that my CREDIT card is selected as my preferred payment method. Steam is doing something wrong since this is the only platform I'm having the issue with.

[Dieter]

This thread was quite old before the recent post, so we're locking it to prevent confusion.