maizerage31 Nov 11, 2016 @ 3:56pm
My Purchase History isn't showing up
I got to purchase history and nothing shows up. I need help I have like 20 games that I would like to redownload.
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Showing 1-15 of 15 comments
wuddih Nov 11, 2016 @ 3:59pm 
the account you are talking with has 4 "paid" games on it and those were also the only ones ever played on that account.

so when you speak of 20, then you are on the wrong account.
maizerage31 Nov 11, 2016 @ 4:03pm 
I should have Rome Total War, Midievil Total War 2, Gangsters, Sims Midevil,a couple others. Also those 4 games should be showing up in my purchase history and they are not.
Last edited by maizerage31; Nov 11, 2016 @ 4:05pm
HEART Nov 11, 2016 @ 4:05pm 
Seriously man, all your achievements are really old. This is the WRONG account.
maizerage31 Nov 11, 2016 @ 4:08pm 
Ok but even if I do have the wrong account none of my purchases are showing up in my Purchase history. Shouldn't those 4 games be showing up in my purchase history?
maizerage31 Nov 11, 2016 @ 4:08pm 
I can take a picture of my purchase history and show you what I am talking about.
HEART Nov 11, 2016 @ 4:09pm 
No. They are account specific. From your description and time on Steam, I'm guessing you just found this account that you had made years ago but forgot about and have been using a different account since then with the 20 games. You are just confused right now, it happens.
wuddih Nov 11, 2016 @ 4:10pm 
Originally posted by maizerage31:
Ok but even if I do have the wrong account none of my purchases are showing up in my Purchase history. Shouldn't those 4 games be showing up in my purchase history?
see license activations, they were probably from retail.
maizerage31 Nov 11, 2016 @ 4:13pm 
The thing is I dont remember ever making another name.
HEART Nov 11, 2016 @ 4:15pm 
The dead giveway is your noob game badge...you should have the adept accumulator badge.

Wrong account.
Last edited by HEART; Nov 11, 2016 @ 4:16pm
maizerage31 Nov 11, 2016 @ 4:17pm 
Noob Game badge? wtf are you even talking about I am looking for help with a purchase history problem and you insult me are you even a support person?
Last edited by maizerage31; Nov 11, 2016 @ 4:18pm
wuddih Nov 11, 2016 @ 4:20pm 
Originally posted by maizerage31:
The thing is I dont remember ever making another name.
a penny everytime i read that ;)

if you ever purchased something on steam and you dont have cleanup ocd in your email accounts, the email receipts for purchases on steam contain the username for the account they were bought for. the username is unique on steam and will differ from the one you used to login into the current account.
Last edited by wuddih; Nov 11, 2016 @ 4:21pm
HEART Nov 11, 2016 @ 4:21pm 
Originally posted by maizerage31:
Noob Game badge? wtf are you even talking about I am looking for help with a purchase history problem and you insult me are you even a support person?
This

http://imgur.com/a/v0854

Even if you HAD 20 games and somehow they miraculously disappeared, you would still have the proper badge, which you don't.
Last edited by HEART; Nov 11, 2016 @ 4:22pm
maizerage31 Nov 11, 2016 @ 4:23pm 
Well thanks for helping I guess I just lost all my games.
Glimmer Nov 11, 2016 @ 5:42pm 
Have you tried running through the Account Recovery wizard?
https://help.steampowered.com/wizard/HelpWithLogin

You could also check your e-mail to see if you have a receipt from Valve since that will include the login name that was used.
Silicon Vampire Nov 11, 2016 @ 6:55pm 
Originally posted by maizerage31:
Well thanks for helping I guess I just lost all my games.

no, you just refuse to accept you are on the wrong account. You can get it back, if you try.
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Date Posted: Nov 11, 2016 @ 3:56pm
Posts: 15