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Zegiknie Nov 20, 2016 @ 8:09am
Library empty after installing new PC
Hello, can anyone explain to me how I get my old games back in my library after installing steam on a new pc? Thnx!
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Showing 1-15 of 16 comments
RaggedDan Nov 20, 2016 @ 8:21am 
When you login to steam from a new computer, it should say that its sent an e-mail to the registered email address you signed up the account with, there should be a code in the email that you have to type in to the box that it shows and then it`ll give you access to all your games again, try this by signing out and in again with the profile you believe has the games on. Hope this helps! :)
wuddih Nov 20, 2016 @ 8:24am 
you logged into the wrong account.
Zegiknie Nov 20, 2016 @ 8:38am 
Thanks for the fast replay, but im sure ive the same account as the old pc and didnt recieve any emails. More sollutions please?
cSg|mc-Hotsauce Nov 20, 2016 @ 8:41am 
Originally posted by wuddih:
you logged into the wrong account.

this^^

Originally posted by Zegiknie:
More sollutions please?

log into the correct account...?

:qr:
Zegiknie Nov 20, 2016 @ 8:44am 
Originally posted by Zegiknie:
Thanks for the fast replay, but im sure ive the same account as the old pc and didnt recieve any emails. More sollutions please?

As written above, it is the same account...
Zegiknie Nov 20, 2016 @ 8:46am 
Putted steam guard so that I recieve an email on another pc, got the mail but still no games.
Dumb Nov 20, 2016 @ 8:48am 
Originally posted by Zegiknie:
As written above, it is the same account...
Games don't randomly disappear from your library. If it was the correct account then you would be able to see your games in your library, if the games aren't there then you are definitely not on the correct account.
Zegiknie Nov 20, 2016 @ 8:57am 
Im now on old pc with same account and with games. So its for SURE the right account, but on new pc no games... Please another sollution without telling me im on a wrong account.
cSg|mc-Hotsauce Nov 20, 2016 @ 8:59am 
profile is private. we cant tell if you have games or not.

:qr:
Zegiknie Nov 20, 2016 @ 9:02am 
I have games on this account on my old pc. But not here on this pc with SAME account. Somebody have another sollution?
Discussions_Acc Nov 20, 2016 @ 9:04am 
Either all your games are free to play (so they don't show up unless you install them) or you are using the wrong account. It's one of those two.
Last edited by Discussions_Acc; Nov 20, 2016 @ 9:04am
Zegiknie Nov 20, 2016 @ 9:05am 
Originally posted by Discussions_Acc:
Either all your games are free to play or you are using the wrong account. It's one of those two.

Thank you again by telling me im on the wrong account. But again I'm NOT. And the games are not free to play.
Discussions_Acc Nov 20, 2016 @ 9:06am 
Originally posted by Zegiknie:
Thank you again by telling me im on the wrong account.
No problem. I'll even tell you again:
You are using the wrong account, like the dozens of other people who came before you and swore they were using the right one.
Brujeira Nov 20, 2016 @ 9:56am 
Well, no-one can really help you any further with this while your profile is set to private, so it's up to you. Either you change your profile to public so we can get the info we need to help you sort this out or you figure it out for yourself - your choice.
Zegiknie Nov 20, 2016 @ 10:01am 
<--- fully ashamed! Indeed wrong account, thnx for the help!
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Date Posted: Nov 20, 2016 @ 8:09am
Posts: 16