Dead Island: Epidemic (Invalid CD Key)

[Quakes]

I purchased a copy of the game from toys r us. before installing the game it asks for a cd key. i type in the key i got with the disc on the booklet and it tells me its invalid. Im Sure its being typed correctly. PLEASE HELP ME STEAM .

[B-o-B]

https://support.steampowered.com/kb_article.php?ref=7480-WUSF-3601&l=

[ReBoot]

https://steamcommunity.com/games/222900/announcements/detail/96055326934074542
That said, how do you know it's a Steam key to begin with?

[feytharn]

Originally posted by quakeszn:

I purchased a copy of the game from toys r us. before installing the game it asks for a cd key. i type in the key i got with the disc on the booklet and it tells me its invalid. Im Sure its being typed correctly. PLEASE HELP ME STEAM .

The servers for the game are no longer online. It has been taken from Steam a while ago. Even if you could activate it, you couldn't play it anymore.

[Quakes]

when it auto runs it opens the steam client. im using the code that came with it so ...

this is pretty much the response from the developer.if they game isnt valid why sell it and charge me money for it. and one can still download it from steam

[ReBoot]

Originally posted by quakeszn:

when it auto runs it opens the steam client. im using the code that came with it so ...

this is pretty much the response from the developer.if they game isnt valid why sell it and charge me money for it. and one can still download it from steam

One simple reason: Toys'R'us have bought a couple dozens of game boxes a while ago and now they're selling them. They can't know the game isn't playable anymore.

[Quakes]

this is not the beta game. its the badass starter pack Disc (hard Copy)

[feytharn]

Originally posted by quakeszn:

this is not the beta game. its the badass starter pack Disc (hard Copy)

The game is dead. It doesn't matter which edition you got. It was an online only multiplayer game and the servers have been shut down.

Toys'R'us is a retail store. They have bought merchandise from some middlemen store and resold it without knowing that the game is dead and gone. You best move would be to take the game to them and inform them about its state. Even if you don't get your money back, perhaps they will take the rest of their copies from the shelves.

[AmsterdamHeavy]

Ummm. Toys R Us even went out of business almost 2 years ago.

[wuddih]

the game is dead
and whatever toys r us that was ... they are partly still being liquidated and they in generally never cared what they sell. so go back and get a refund.

[feytharn]

Originally posted by AmsterdamHeavy:

Ummm. Toys R Us even went out of business almost 2 years ago.

Depending on where he is from, there might still be stores operating under the name Toys'R'us.

[BossGalaga]

Originally posted by quakeszn:

I purchased a copy of the game from toys r us. before installing the game it asks for a cd key. i type in the key i got with the disc on the booklet and it tells me its invalid. Im Sure its being typed correctly. PLEASE HELP ME STEAM .

Take it back to the store, explain the situation, bring your receipt, ask for a refund.

[Quakes]

Originally posted by AmsterdamHeavy:

Ummm. Toys R Us even went out of business almost 2 years ago.

no i bought it like 2 months ago from them

[Quakes]

ok will return it. it only states internet connection required for registration not play which is why i bought it

[Zekiran]

Originally posted by quakeszn:

ok will return it. it only states internet connection required for registration not play which is why i bought it

Whenever you buy a game, ALWAYS look it up online to see if this kind of thing has happened.

But yeah, the game has been closed and dead for years now, so whoever sold it to you should also remove any copies they have on their shelves. They probably won't, but you should at least tell them to do that.

[Muppet among Puppets]

I didnt even know it was sold. Alpha, closed beta, open beta, gone.