Odium Dec 12, 2016 @ 6:44pm
I can't upload a profile picture... help!
I went to go change my profile picture, but when I uploaded an image, it said it uploaded yet the image never changed! I tried to see if I could choose a game avatar, and then upload my own image, but now I'm stuck with a game avatar! Anybody know how to fix it?
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Showing 1-15 of 29 comments
Obama Dec 12, 2016 @ 6:45pm 
my fix was i waited like a week lol then it would work, after seveeral days of it not working.. not much help ik
76561198218426745 Dec 12, 2016 @ 6:49pm 
Make sure the image is under 200 KB, either .JPG or .PNG, and use this link to upload it:
https://steamcommunity.com/my/edit
Odium Dec 12, 2016 @ 6:51pm 
How can I tell if it's under 200 KB?
It must be, as I saved it the same way as my old one. It's also a .png.
76561198218426745 Dec 12, 2016 @ 6:52pm 
Right-click the picture, choose "Properties". The new window will show the file size.
Odium Dec 12, 2016 @ 6:53pm 
323 KB. Ok, I think I see now. Well how do I change it?
Odium Dec 12, 2016 @ 6:57pm 
Actually hold on. Because of the image being above 200 KB, I tried to upload an image below 200 KB (116 KB) and it still doesn't work. Dafuq?
Originally posted by |Sleepless|:
323 KB. Ok, I think I see now. Well how do I change it?
Go to Microsoft Office Picture manager and click edit picture then on the right side click resize
Odium Dec 12, 2016 @ 6:58pm 
Wait Treber, I tried to upload another image I had which was 116 KB (below 200) and it still didn't work. What the ♥♥♥♥?
wuddih Dec 12, 2016 @ 7:00pm 
!!! After every upload attempt, refresh the page. Press F5 if there is no button. !!!

Steam Avatar requirements
  • Resolution: Keep it square and small (300x300px for example)
    • higher is more likely to fail
    • Steam will crop and resize it to square with 184px anyway.
  • Filesize: less then 200 kilobytes
    • more is more likely to fail
  • Format: JPG or PNG
    • just changing the file extension will not work.

How do I resize and crop my picture?
  • You can use Microsoft Paint, it is included in Windows, go search for "Paint".
  • If you do not know how to use MS Paint to modify your pictures:
    http://picasion.com/create-avatar/
    (no animated gifs possible on Steam avatars, so don't even bother)

I've done all that, but it still does not work!
  1. Try uploading it using this URL:
    https://steamcommunity.com/my/edit
  2. If you are already enforce https with browser addons or other things,
    disable them and try uploading it using this URL:
    http://steamcommunity.com/my/edit
  3. If it does not work in Steam Client, then try it on your webbrowser and vice versa.

THIS S#!T STILL DOES NOT WORK
  • If it still fails and it should work, go take a poo-poo, walk the dog, run a marathon and try again after that.
Odium Dec 12, 2016 @ 7:01pm 
It's funny because my problem relates to none of those. I haven't found a single person talk about their image actually uploading, but never changing.
Dont always try it will be denied just wait 5mins and refresh then upload your picture that size requirements

look my picture now i try and i already change it
Originally posted by |Sleepless|:
It's funny because my problem relates to none of those. I haven't found a single person talk about their image actually uploading, but never changing.
yea they will not show try to refresh after upload it
Odium Dec 12, 2016 @ 7:05pm 
I did that once, but I'll try it again.
Odium Dec 12, 2016 @ 7:07pm 
Ok, still didn't work. It doesn't give me a single error message, it just doesn't change even though it uploads successfuly.
Originally posted by |Sleepless|:
I did that once, but I'll try it again.
just chil first or play somthing then after that go back and do it

try this check your image size and make lower much better and follow the the pixel too not only the size and then go to profile before you change it try to refresh and then go choose photo and upload it and then refresh again i hope it will help
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Date Posted: Dec 12, 2016 @ 6:44pm
Posts: 29