GÖZÜKIZIL Feb 24, 2019 @ 8:57am
Refund
I bought a game years ago which named is "War of The Roses" the game is shut down closed servers and removed from steam. I played more than 2 hours and as I said bought years ago can I get a refund for this game or not ?
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Showing 1-8 of 8 comments
cSg|mc-Hotsauce Feb 24, 2019 @ 8:59am 
Originally posted by KGN:
I bought a game years ago ...

Nope.

:qr:
wuddih Feb 24, 2019 @ 9:01am 
that the game shut down is not any reason to request a refund.

and refund policy is clear, more then 14days owned or 2 hours plays = no refund. slightly over is debatable, but years, absolute no
GÖZÜKIZIL Feb 24, 2019 @ 9:04am 
But thats not my fault if the game is shut down ? I cant play the game even if I want to ? so that means i just throw my money away or what
cSg|mc-Hotsauce Feb 24, 2019 @ 9:06am 
Originally posted by KGN:
But thats not my fault if the game is shut down ? I cant play the game even if I want to ? so that means i just throw my money away or what

Games die and severs get shut down all the time.

That is no excuse for refunds after "years" in your own words.

:qr:
nullable Feb 24, 2019 @ 9:20am 
Originally posted by KGN:
But thats not my fault if the game is shut down ? I cant play the game even if I want to ? so that means i just throw my money away or what

It's also not Steam's fault... so, if you feel that strongly about it go bother the developer or the publisher. Don't worry, they'll tell you no too.

Also I think you'll find that in the War of the Roses eula the details about the game not being guaranteed to be supported until the heat death of the universe are pretty clear. And Steam made no guarantees with it's refund policy that online games will remain online forever. You not understanding those details, or thinking it's clever to believe that neither devs, lawyers, or other gamers have never thought of this avenue before after 40+ years of gaming is more than a little naive.

Last edited by nullable; Feb 24, 2019 @ 9:21am
J4MESOX4D Feb 24, 2019 @ 9:31am 
Originally posted by KGN:
But thats not my fault if the game is shut down ? I cant play the game even if I want to ? so that means i just throw my money away or what
That's the risk of buying into games like this. If the population isn't there and the developers can't afford to maintain it then there is nothing that can be done.

If miracles upon miracles happened and Valve granted you a refund; where do you think the money will come from? Yours has long been spent.
✪ Gapsiu;p ® Feb 24, 2019 @ 9:50am 
Nope
:steamsalty:
feytharn Feb 24, 2019 @ 9:51am 
Originally posted by KGN:
But thats not my fault if the game is shut down ? I cant play the game even if I want to ? so that means i just throw my money away or what
That would pretty much kill pay to play multiplayer games. (Almost) every multiplayer game will close down their servers at some time. If every player would be refunded at the end of a games life cycle, the company would take a heavy loss - the money those players once paid covered the games creation, server maintenance over the time the game ran, paychecks for all kinds of employes etc.
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Date Posted: Feb 24, 2019 @ 8:57am
Posts: 8