Steam Community Market Ban

[Tim Paine]

I recently closed my Mobile Authenticator ( for personal reasons) ( 2 days ago ) and ended up being locked out of my account. But now I am banned from using the steam market. Mow I can't buy anything for another 14 days, is there any way of removing it, I 100% made all changes on my account 2 days ago and their were no hackers. When I go into the market it says this...
Your account must be protected by Steam Guard for at least 15 days. To remove this restriction
It mentions "To remove this restriction" how can I remove this restriction, when I hover over the text it asks me to enable such and such which I have done but still banned. Do I just have to wait it out?? or is their away to remove the restriction because I really want to buy of the commmunity market and I have the gift card money to do so. Ask as many questions as possible.

Thanks,
Marron

[Satoru]

Yes

You wait 14 days

[REZ₪NIK]

Its not a 'ban' but a time restriction for security purposes. You use the software you should know this. Time to do some study.

[Tim Paine]

But it says "To remove this restriction" ... means no purpose????

[BossGalaga]

Originally posted by marron:

But it says "To remove this restriction" ... means no purpose????

No, what the full message states is, "To remove this restriction... If nothing further occurs to restrict your access, you'll be able to use The Community Market on 2019-XX-XX, X:XX:XX XM."

To "remove the restriction" you wait until the date/time listed in the message.

[Tim Paine]

Is their anyway to remove the restriction, I will do anything.

[The Giving One]

Originally posted by marron:

Is their anyway to remove the restriction, I will do anything.

Important:

Steam Support cannot modify trading or Community Market restrictions, regardless of the circumstances under which your account became restricted.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

[Teksura]

Originally posted by marron:

Is their anyway to remove the restriction, I will do anything.

Try doing what it says. It tells you in the message:

Originally posted by marron:

Your account must be protected by Steam Guard for at least 15 days.

By your own comments, you have not had it active for 15 days. I'm glad you are willing to do anything. the anything you need to do is wait a full 15 days.

[The Giving One]

Mobile Authenticator Removed

Removing a Steam Guard Mobile Authenticator reduces your account security. To help protect your items, you will be unable to trade or use the Community Market for 15 days. In the case your account was compromised, this cooldown gives you time to recover your account and reinstate your security without losing your items.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932#appremoved

[Tim Paine]

I did it because my mobile authenticator was giving me wrong codes because I had my ipad 1 day foward... I have my mobile authenticator back up now tho. And my account is fully protected.

[Teksura]

Originally posted by marron:

I did it because my mobile authenticator was giving me wrong codes because I had my ipad 1 day foward... I have my mobile authenticator back up now tho. And my account is fully protected.

But not for 15 days.

[The Giving One]

Originally posted by marron:

I did it because my mobile authenticator was giving me wrong codes because I had my ipad 1 day foward... I have my mobile authenticator back up now tho. And my account is fully protected.

A malicious actor could also enable their own mobile auth. on your account, if your account was ever compromised, so that's why simply adding your mobile auth. again won't immediately remove this restriction. This is there to protect you and your items.

You have to wait, sorry.

[Ayobi]

This has happened to me 14 days ago and I was supposed to be unbanned today at 8:21 AM and is is 9:24 AM

[BossGalaga]

Originally posted by Tewks:

This has happened to me 14 days ago and I was supposed to be unbanned today at 8:21 AM and is is 9:24 AM

Time is displayed as local time at Valve headquarters in Washington where it is NOT 8 AM.

[nullable]

Originally posted by marron:

I did it because my mobile authenticator was giving me wrong codes because I had my ipad 1 day foward... I have my mobile authenticator back up now tho. And my account is fully protected.

We can understand how you're rationalizing things. But the system doesn't revolve around that. If you take the authenticator off for even one second, your account is unprotected and there is no window where the account is allowed to be unprotected and have no restrictions. When an authenticator is added to an unprotected account there's a 15 day restriction. Regardless of how long the account may have had an authenticator at some point in the past or how recently an authenticator was removed. Regardless of what your intent or desired outcomes were you added an authenticator to an unprotected account and that's that.

There's just no scenario where what you did doesn't trigger the restriction and there's no away around it except wait 15 days.

[Ayobi]

Originally posted by BossGalaga:

Originally posted by Tewks:

This has happened to me 14 days ago and I was supposed to be unbanned today at 8:21 AM and is is 9:24 AM

Time is displayed as local time at Valve headquarters in Washington where it is NOT 8 AM.

Oh, ok cool