Not recieving refund after 2 weeks

[TemmeGaming]

well yea im posting again

[wuddih]

ref:
https://steamcommunity.com/discussions/forum/1/1755772262914688866/

Originally posted by TemmiePlayz:

Originally posted by Zukabazuka:

How quickly did you initiate the refund? If it was within 24h you wouldn't be able to see it leaving the account because Valve just cancelled that order so it never left in the first place.

i said 8+ days

i guess you misunderstood this post.

if you bought and refunded the game within a timeframe of 24 hours, then the money never really left your account.

you just saw a pre-authorization for the money. Steam did not came to pick it up. in this case, you will not see a funding of the amount of your account, the transaction for the payment is just canceled instead. check with your bank.

relevant support article:
https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

Please note: When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.
Still can’t find your refund? Please review your recent purchase history; you may have used the funds to make another purchase!

[TemmeGaming]

Originally posted by wuddih:

ref:
https://steamcommunity.com/discussions/forum/1/1755772262914688866/

Originally posted by TemmiePlayz:

i said 8+ days

i guess you misunderstood this post.

if you bought and refunded the game within a timeframe of 24 hours, then the money never really left your account.

you just saw a pre-authorization for the money. Steam did not came to pick it up. in this case, you will not see a funding of the amount of your account, the transaction for the payment is just canceled instead. check with your bank.

relevant support article:
https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

Please note: When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.
Still can’t find your refund? Please review your recent purchase history; you may have used the funds to make another purchase!

did steam just scam me what the ♥♥♥♥

[rawWwRrr]

Originally posted by TemmiePlayz:

Originally posted by wuddih:

ref:
https://steamcommunity.com/discussions/forum/1/1755772262914688866/



i guess you misunderstood this post.

if you bought and refunded the game within a timeframe of 24 hours, then the money never really left your account.

you just saw a pre-authorization for the money. Steam did not came to pick it up. in this case, you will not see a funding of the amount of your account, the transaction for the payment is just canceled instead. check with your bank.

relevant support article:
https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

did steam just scam me what the ♥♥♥♥

Uh.... No.

What day and time did you buy the game?

What day and time did you request a refund for the game?

If the time between those periods is less than a day, you were never actually charged for the purchase.

[Zekiran]

It's like if you are at a store, and just after checking out, you decide "hey I honestly don't need these ding dongs, I would like to just toss em back" and the checker just hands you your money back before even leaving the store.

If you did the process within a day of buying something, the money was never charged, and thus cannot be returned. It means you never actually bought it. Like annulling a wedding, it's like the thing never even happened.

[TemmeGaming]

Originally posted by rawWwRrr:

Originally posted by TemmiePlayz:

did steam just scam me what the ♥♥♥♥

Uh.... No.

What day and time did you buy the game?

What day and time did you request a refund for the game?

If the time between those periods is less than a day, you were never actually charged for the purchase.

the money left my account and never came back its was less than 24 hours but the money left

[TemmeGaming]

Originally posted by TemmiePlayz:

well yea im posting again

bruh steam contacted my bank they said in the support reply :/

[Dr.Shadowds 🐉]

Originally posted by TemmiePlayz:

Originally posted by TemmiePlayz:

well yea im posting again

bruh steam contacted my bank they said in the support reply :/

Then check your bank. Either your bank F-ing with you, or your bank is really crappy at handing reverting transaction.

[76561198407601200]

Originally posted by TemmiePlayz:

Originally posted by TemmiePlayz:

well yea im posting again

bruh steam contacted my bank they said in the support reply :/

There is nothing here that can be done about it, so spamming is not going to help. You have to contact either steam support or your bank, steam users are unable to resolve this issue for you other than stating the obvious which you seem to ignore.

[TemmeGaming]

Originally posted by The Living Tribunal:

Originally posted by TemmiePlayz:

bruh steam contacted my bank they said in the support reply :/

There is nothing here that can be done about it, so spamming is not going to help. You have to contact either steam support or your bank, steam users are unable to resolve this issue for you other than stating the obvious which you seem to ignore.

i litteraly just said that steam support replied

[Crazy Tiger]

Originally posted by TemmiePlayz:

Originally posted by rawWwRrr:

Uh.... No.

What day and time did you buy the game?

What day and time did you request a refund for the game?

If the time between those periods is less than a day, you were never actually charged for the purchase.

the money left my account and never came back its was less than 24 hours but the money left

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

[TemmeGaming]

Originally posted by Crazy Tiger:

Originally posted by TemmiePlayz:

the money left my account and never came back its was less than 24 hours but the money left

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

steam gave me a message to send my bank the money is held by the bank

[TemmeGaming]

Originally posted by Crazy Tiger:

Originally posted by TemmiePlayz:

the money left my account and never came back its was less than 24 hours but the money left

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

Hello,

I apologize for the inconvenience, but let me clarify this matter.

This transaction was cancelled, which means we never received money for this purchase.

Your bank is holding the funds. They can release the funds when they are certain that the transaction was cancelled. Please give your bank the following text. It has information about the cancelled transaction.

[J4MESOX4D]

Originally posted by TemmiePlayz:

Originally posted by Crazy Tiger:

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

Hello,

I apologize for the inconvenience, but let me clarify this matter.

This transaction was cancelled, which means we never received money for this purchase.

Your bank is holding the funds. They can release the funds when they are certain that the transaction was cancelled. Please give your bank the following text. It has information about the cancelled transaction.

Try and understand this part carefully. The issue is with your bank, not Steam.

[Crazy Tiger]

Originally posted by TemmiePlayz:

Originally posted by Crazy Tiger:

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

Hello,

I apologize for the inconvenience, but let me clarify this matter.

This transaction was cancelled, which means we never received money for this purchase.

Your bank is holding the funds. They can release the funds when they are certain that the transaction was cancelled. Please give your bank the following text. It has information about the cancelled transaction.

Yes, which is exactly what I said. Valve never received the money, you have to contact your bank.

[Dr.Shadowds 🐉]

Originally posted by TemmiePlayz:

Originally posted by Crazy Tiger:

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

steam gave me a message to send my bank the money is held by the bank

Then you're fully aware your bank is holding your money.

Originally posted by TemmiePlayz:

Originally posted by Crazy Tiger:

You mean your money got reserved. Money doesn't leave an account instant, it gets reserved and later actually withdrawn at certain moments.
Check your bank statements, as they'll probably show that the money never left the account. Or contact your bank tomorrow.

If you refunded the game within 24 hours, Valve never has actually received your money.

Hello,

I apologize for the inconvenience, but let me clarify this matter.

This transaction was cancelled, which means we never received money for this purchase.

Your bank is holding the funds. They can release the funds when they are certain that the transaction was cancelled. Please give your bank the following text. It has information about the cancelled transaction.

The message is more than clear enough this is a banking issue.