Trdomir Dec 21, 2019 @ 6:08am
Lost 50 euros
Never again i will put my money on steam wallet.

I payed with paysafe, but then it was working to slow end i got nothing.

i checked history,and it was pending ( 50 euro). I sendet ticket and asked for help.

I only got automated mail.

Later i checked history again, and now no evidence of my 50 euros. No pending nothing.

Thanks steam for nothing.

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Showing 1-13 of 13 comments
Cathulhu Dec 21, 2019 @ 6:14am 
Was your transaction successful?
Check this link to see the status of your transaction:
https://help.steampowered.com/wizard/HelpWithPurchase

Pending means Valve hasn't got the money yet.
It can turn into;
1. Sucessful - You get the game/wallet money
2. Failed - You don't get the game/wallet money and your money is on hold, your payment processor will return it to you within the next few business days.
Trdomir Dec 21, 2019 @ 6:18am 
Thanks for link.

I realy lost my money.

Never again i will put my money here.
Pride Dec 21, 2019 @ 6:20am 
Originally posted by TRDOMIR:
Thanks for link.

I realy lost my money.

Never again i will put my money here.

You probably didn't lose your money. It's on hold and will be transferred back to you in a few business days.

There still is a huge problem, though... Payments aren't coming through, and it's annoying.
wuddih Dec 21, 2019 @ 6:22am 
long-term recommendation:
do not use paysafecard

they have issues all over the place.
IQØ Dec 21, 2019 @ 9:16am 
Originally posted by wuddih:
long-term recommendation:
do not use paysafecard

they have issues all over the place.

I have used paysafecard on here and gog and never had an issue. All the transactions i have made with this method where instant and trouble free.

To the OP. Did you go back to the paysafe homepage and check the credit using your code?
It will tell you how much you have left.
DoobieMcNoobie Dec 21, 2019 @ 9:18am 
Steam seems to have payment issues all around today. I have several failed purchases myself, and so do friends. Weird thing is that they don't communicate about this or answer support tickets.
I got the same issue. Using paysafe card to buy DLC on STEAM. They take the prepaid codes but the purchase doesn't make it into my library.
I can see that the money was deducted from the cards. Yet the purchase page never updates nor does the content unlock. STEAM has become a steaming pile crap lately.

And no. Paysafecard doesn'T have issues all over the place, it works totally fine on all the other stores which have similar XMAS sales at the moment. I just purchased stuff on EPIC and GOG today and that worked flawlessly aswell. Never had any issues with that since years. All my libraries are mainly purchased with that method since at least the last 10-12 years!!!

It is STEAMs end, that doesn't finalize purchases. Stop giving crap advice.

Last edited by *P0P$*FR3$H3NM3Y3R*; Dec 21, 2019 @ 9:44am
Trdomir Dec 21, 2019 @ 2:59pm 
Problem was resolved. I got my 50 euros in steam wallet.
Chuyj Dec 21, 2019 @ 3:16pm 
Originally posted by TRDOMIR:
Problem was resolved. I got my 50 euros in steam wallet.
did you do anything or did the money affect your account? I have the same problem
Hodor Dec 21, 2019 @ 3:24pm 
hi
Trdomir Dec 22, 2019 @ 2:01am 
Originally posted by Pat Ufolud:
Originally posted by TRDOMIR:
Problem was resolved. I got my 50 euros in steam wallet.
did you do anything or did the money affect your account? I have the same problem


I did send message for help yesterday.
МЕSSY FRЕZZYY Dec 22, 2019 @ 2:11am 
its paysafecards fault, not steams.

paysafecard went really downhill since Scum of the earth Skrill bought it, blocking codes and holding them ransom for sensitive information and documents without prior warning, etc.

Tip: use a better payment method than paysafecard, or buy steam wallet cards with btc
Trdomir Dec 22, 2019 @ 2:48am 
Originally posted by МЕSSY FRЕZZYY:
its paysafecards fault, not steams.

paysafecard went really downhill since Scum of the earth Skrill bought it, blocking codes and holding them ransom for sensitive information and documents without prior warning, etc.

Tip: use a better payment method than paysafecard, or buy steam wallet cards with btc


I think i will try some other method. Thanks.
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Date Posted: Dec 21, 2019 @ 6:08am
Posts: 13