steam access denied

[ezra1992]

so my steam client doesnt work. i clicked on the store button, and all i see is "access denied"

[Forcen]

Comcast? Or maybe china?
Can you visit the store in your regular web browser like firefox or chrome?

[ezra1992]

Forcen eredeti hozzászólása:

Comcast?

i believe it is time warner cable

[Forcen]

Can you visit the store in your regular web browser like firefox or chrome?

[ezra1992]

Forcen eredeti hozzászólása:

Can you visit the store in your regular web browser like firefox or chrome?

ok so i did that too and i get the same message

"Access Denied
You don't have permission to access "http://store.steampowered.com/" on this server.
Reference #18.abc2c5ad.1522622216.1038ea69 "

[Forcen]

Ok, what about your smartphone or another computer that uses the same network?

Now we know it's not the client at least.

[ezra1992]

Forcen eredeti hozzászólása:

Ok, what about your smartphone or another computer that uses the same network?

Now we know it's not the client at least.

same message on my phone

[Forcen]

Ok, sure you don't have comcast/xfinity? You can check here: https://www.whoismyisp.org/

They caused some issues recently: http://steamcommunity.com/discussions/forum/1/1621726179561150283/#c1697169163398910131

[ezra1992]

Forcen eredeti hozzászólása:

Ok, what about your smartphone or another computer that uses the same network?

Now we know it's not the client at least.

i would appreciate if you know why this happen and how to fix it,

[Forcen]

(did you see my post there?)

Well you can't reach that website for some reason, either it's your router or something else between your device and the server. If you don't have comcast then call your ISP and ask them for help with solving this.

[ezra1992]

Forcen eredeti hozzászólása:

(did you see my post there?)

Well you can't reach that website for some reason, either it's your router or something else between your device and the server. If you don't have comcast then call your ISP and ask them for help with solving this.

ok i just click on the whoisyourisp, and the the network i use is timewarner spectrum

[Forcen]

Ok, then it's something different. You should ask time warner then on what to do, or wait a bit and see if it gets better.

[wuddih]

why dont we start this with a simple power cycle of the modem/router and a reboot of your computer?