Need steam support

[The Tea Is Sweet]

Well basically I’ve been trying to submit a steam support ticket for the last hour. Yes I know you have to have a support account but the problem is there is no option to create one.

[🜂∴🜏 Cassie]

You no longer need a support account. For which issue do you need help with?

[SpunkyJones]

Explain the issue, and someone can either answer it or help you through the support wizard.

[Ayanami]

Hello,

As stated above, Support accounts are no longer required to create new tickets. If you have a Support account, you can only use it to review your older tickets.

If you need to contact Steam Support or if you need help with your account, open your Steam App, click "Help" (next to "Games") and select Steam Support.

Hope this helps.

[Zekiran]

Also in order to submit a ticket, you MUST BE LOGGED OUT of your steam game account. Why that is I do not know.

IF you have actually found the issue IN the steam support system, log out, it'll let you do this.

[🜂∴🜏 Cassie]

Zekiran lähetti viestin:

Also in order to submit a ticket, you MUST BE LOGGED OUT of your steam game account. Why that is I do not know.

IF you have actually found the issue IN the steam support system, log out, it'll let you do this.

Actually, that only applies to account-related tickets such as regarding recovering a stolen account or resetting Steam Guard.

There are ticket submissions regarding Steam Community where you have to be logged IN. I submitted tickets of that category while being logged in.

[wuddih]

Zekiran lähetti viestin:

Also in order to submit a ticket, you MUST BE LOGGED OUT of your steam game account. Why that is I do not know.

IF you have actually found the issue IN the steam support system, log out, it'll let you do this.

ONLY on account recovery. everything else ... logged in

[Zekiran]

Huh, because I'm pretty sure I've seen that as the solution to other support ticket incidents, but... eh.

Anyway OP: maybe we can help.