4jacks May 24, 2019 @ 1:42pm
Steam Error - An error was encountered while processing your request: There was a problem adding this product to your Steam account.
Trying to add the Free Minion Masters Pack. It won't let me, it just reads an error:

An error was encountered while processing your request:

There was a problem adding this product to your Steam account.

I have googled this, and other people got the same error and somehow fixed it by turning off family sharing. I have never had family sharing on. I've check it and it says:

No computer has been authorized for Family Library Sharing yet.

No account has been authorized for Family Library Sharing yet.

I've tried this from my work computer and my home computer, and still get the same error. I have tried logging out and back in.

Thanks



< >
Showing 1-6 of 6 comments
wuddih May 24, 2019 @ 3:02pm 
start the installation of the game, try again.
4jacks May 24, 2019 @ 5:02pm 
That worked! Thank you.
Nari Oh Oct 9, 2020 @ 11:02am 
I've got the same issue right now and I'm wondering how did you start the installation of the game if you can't add the game to your account though?
< blank > Jun 10, 2021 @ 11:21pm 
same for me
4jacks Jun 17, 2021 @ 6:32pm 
Originally posted by A Donut:
same for me

Happened when I was trying to download a bundle for a game I had not installed.
jesmith0526 Nov 13, 2023 @ 9:53pm 
this error was been deleted
< >
Showing 1-6 of 6 comments
Per page: 1530 50

Date Posted: May 24, 2019 @ 1:42pm
Posts: 6