fatal error when downloading steam HELP

[Super Pup]

took computer to be fixed and wiped since then not able to download steam - fatal error PLEASE HELP

[Phantom]

Post the full error message.

[Super Pup]

steam needs to be online to update. please confirm you network connection and try again but the network is online

[Phantom]

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Usually is a fire-wall or anti-virus issue (disable your AV if you use one).

[Super Pup]

how do you disable them i have no idea

[Phantom]

First of all what anti-virus software do you use?

[Super Pup]

bullguard

[wuddih]

โพสต์ดั้งเดิมโดย Super Pup:

bullguard

uninstall. it is poop. if you spent money on it, then this was learning money. this is a typical snake oil software.

[Super Pup]

try that now then do i try and redownload steam

[Phantom]

โพสต์ดั้งเดิมโดย Super Pup:

try that now then do i try and redownload steam

Execute the installer again if Steam isn't already installed on your PC.

[Super Pup]

the icon is on there but won't install what is a good antivirus then