karipule Nov 27, 2017 @ 8:24pm
Steam refund "within 24 hours"
Basically I refunded a game on steam. the balance appeared in my steam wallet as pending as it does for everyone else. About 10 minutes after it got approved, I decided to check it by clicking my steam wallet. It said the money will be available within 24 hours, but I read that people were recieving their money after a week. Will this be the case even if it said it will refund me within 24 hours? I need to know because I want to buy something before the sale ends, and if it takes a week it will be too late. I need to know whether I should just add more funds to my sream wallet or just wait...
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Cathulhu Nov 27, 2017 @ 8:26pm 
Refunding into the wallet generally takes about a day. The refunds lasting 7+ days are those going back through the original external payment method.
karipule Nov 27, 2017 @ 8:27pm 
Originally posted by Cathulhu:
Refunding into the wallet generally takes about a day. The refunds lasting 7+ days are those going back through the original external payment method.
I don't understand what you just said,will I get my money back next week or today?
JosephMeowlin Nov 27, 2017 @ 8:36pm 
Returning into your steam wallet will take a day, external refunds such as a credit card will take longer I believe.
Teksura Nov 27, 2017 @ 10:06pm 
Originally posted by theafifhusaini:
Originally posted by Cathulhu:
Refunding into the wallet generally takes about a day. The refunds lasting 7+ days are those going back through the original external payment method.
I don't understand what you just said,will I get my money back next week or today?
If it is going to be refunded to your Steam Wallet as YOU described you are doing, it should take about 24 hours.

If the refund is being processed to return to the original payment form and therefore needing to travel through sometimes several banks before the money reaches the buyer (like what happened in the threads you said you saw), it can take up to 7 days, or up to 14 in the case of international transations.

You've said you're doing the former.
The Giving One Nov 27, 2017 @ 10:13pm 
Keep in mind also, the clause about refunding within 24 hours of the original purchase.

https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

"Where is my refund? My refund was approved, but it’s been more than 7 days."

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

Please note: When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.

Still can’t find your refund? Please review your recent purchase history; you may have used the funds to make another purchase!
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Date Posted: Nov 27, 2017 @ 8:24pm
Posts: 5