Flagged for fraudulent activities and my accounts restricted.
Steam support seems to take hours to days to reply while the forums are near instant so I thought I'd ask here as well.

My account just got flagged for fraudulent activities, I have no idea why, the money I spent on this account has been refunded to my paypal, but the items I bought are still in my account does anyone have any idea why this happened?
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Showing 1-14 of 14 comments
cSg|mc-Hotsauce Oct 18, 2017 @ 12:14pm 
Only support can answer this. Wait for them to reply. These issues take longer to reply to.

Be patient.

:qr:
ONe_mOMENT Oct 18, 2017 @ 12:56pm 
Originally posted by FireGuy12 #RoadToGlobal:
Steam support seems to take hours to days to reply while the forums are near instant so I thought I'd ask here as well.

My account just got flagged for fraudulent activities, I have no idea why, the money I spent on this account has been refunded to my paypal, but the items I bought are still in my account does anyone have any idea why this happened?

Did you use the steam refund system or use the PayPal charge back?
76561198419721309 Oct 18, 2017 @ 12:58pm 
Originally posted by ONe_mOMENT:
Originally posted by FireGuy12 #RoadToGlobal:
Steam support seems to take hours to days to reply while the forums are near instant so I thought I'd ask here as well.

My account just got flagged for fraudulent activities, I have no idea why, the money I spent on this account has been refunded to my paypal, but the items I bought are still in my account does anyone have any idea why this happened?

Did you use the steam refund system or use the PayPal charge back?
No I only added £4 on paypal once to buy an operating hydra pass for csgo, several days later steam not me refunded the money to my paypal account and suspended my account I never requested the refund.
Zekiran Oct 18, 2017 @ 1:18pm 
They don't refund to paypal, they refund to your wallet. If you then did a chargeback to get that money back, that's why your account's restricted.
Spawn of Totoro Oct 18, 2017 @ 1:26pm 
I suggest contacting Paypal. They have been known to issue a chargeback with out the account holder's consent.

Remember, Paypal is not a bank and not subject to the same laws and/or regulations as banks are.
76561198419721309 Oct 18, 2017 @ 1:28pm 
Originally posted by Zekiran:
They don't refund to paypal, they refund to your wallet. If you then did a chargeback to get that money back, that's why your account's restricted.
I'm sorry and I'm not trying to be rude but you are wrong, they do refund to paypal, and this is what they did to me I did not do a charge back.
76561198419721309 Oct 18, 2017 @ 1:30pm 
Originally posted by Spawn of Totoro:
I suggest contacting Paypal. They have been known to issue a chargeback with out the account holder's consent.

Remember, Paypal is not a bank and not subject to the same laws and/or regulations as banks are.
Thanks, however I'm not sure if this is it, steam sent me an email saying you have been refunded for adding wallet funds.
Glimmer Oct 18, 2017 @ 1:46pm 
A refund wouldn't cause an account restriction for fraudulence. A chargeback is well known to cause such a restriction.

While you're waiting for Support to get back to you, try reaching out to Paypal and see what they say. If it is a chargeback, you'll need to get Paypal to undo the chargeback.
Zekiran Oct 18, 2017 @ 2:11pm 
Originally posted by FireGuy12 #RoadToGlobal:
Originally posted by Zekiran:
They don't refund to paypal, they refund to your wallet. If you then did a chargeback to get that money back, that's why your account's restricted.
I'm sorry and I'm not trying to be rude but you are wrong, they do refund to paypal, and this is what they did to me I did not do a charge back.

Only if you haven't touched the funds.
The Giving One Oct 18, 2017 @ 2:25pm 
Originally posted by FireGuy12 #RoadToGlobal:
My account just got flagged for fraudulent activities, I have no idea why, the money I spent on this account has been refunded to my paypal, but the items I bought are still in my account does anyone have any idea why this happened?
Copy and paste the exact and full message here, as this is only part of it, the mention of it being restricted functionality.

However, do NOT post your email, or any other login or persoanl information from the paste. Edit that out, please. Copy and paste the rest.
76561198419721309 Oct 18, 2017 @ 11:56pm 
Originally posted by The Giving One:
Originally posted by FireGuy12 #RoadToGlobal:
My account just got flagged for fraudulent activities, I have no idea why, the money I spent on this account has been refunded to my paypal, but the items I bought are still in my account does anyone have any idea why this happened?
Copy and paste the exact and full message here, as this is only part of it, the mention of it being restricted functionality.

However, do NOT post your email, or any other login or persoanl information from the paste. Edit that out, please. Copy and paste the rest.

Dear [myacc],

Your in-game purchase through Counter-Strike: Global Offensive has been refunded, and 2.29 GBP has been returned to your Steam Wallet.

Refunded Counter-Strike: Global Offensive items:

Operation Hydra Access Pass,

AND

We have refunded your purchase of the items listed below. The credit should appear in your account within several business days.

Refunded items:

Steam Wallet funds

I never got a email from them saying about restricting my account but when I logged into steam all my trades had been cancelled and in the top right, all in red there is you have an account alert saying:

This account appears to have been used for fraudulent activity.
Steam Support has flagged your account as potentially having been used for fraudulent activities. Please contact Steam Support so that we can assist you.

Contact Steam Support



This account will have restricted functionality until this issue is resolved.
Purchasing, gifting, trading, buying and selling items on the Community Market, and cd-key activation have been disabled.

More info on this topic is available here: Steam Terms of Service Agreement.
ReBoot Oct 18, 2017 @ 11:59pm 
Contact Steam support. That's your only way.
120502975 Oct 19, 2017 @ 12:01am 
撒大声地收到
76561198419721309 Oct 19, 2017 @ 12:06am 
Originally posted by 120502975:
撒大声地收到
Sprinkle loudly, what?

什麼
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Date Posted: Oct 18, 2017 @ 12:13pm
Posts: 14