This topic has been locked
Bloop Aug 25, 2017 @ 5:43pm
How to contact steam support via email
Hi there,

After a few hours of trying to find a form to fill out, or an email address (I had to use search engines... steam support isnt very supportive) I cannot find a way to contact Steam. Could someone please provide with with an email address or a link to submit a ticket or help request (whatever the lingo is)?

Companies really need to step away from the robot approach with customer service. Part of the problem.

Something went wrong while displaying this content. Refresh

Error Reference: Community_9734361_
Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
< 1 2 3 >
Showing 1-15 of 31 comments
cSg|mc-Hotsauce Aug 25, 2017 @ 5:43pm 
https://help.steampowered.com/en/

What is the issue you need to contact them for?

:qr:
Last edited by cSg|mc-Hotsauce; Aug 25, 2017 @ 5:44pm
gwait Aug 25, 2017 @ 5:44pm 
Not possible. You begin in the help section, navigate your way through the options and either get an option to self-resolve the problem or create a ticket (if necessary). Alternatively, community forums help to resolve many of the problems not related to accounts.
Last edited by gwait; Aug 25, 2017 @ 5:44pm
Honda Civic 2006 Aug 25, 2017 @ 5:44pm 
There isn't any Steam Support Email, the way you contact Steam Support is by sending a ticket.
The link is provided by @cSg|mc-Hotsauce:


Originally posted by cSg|mc-Hotsauce:
https://help.steampowered.com/en/

:qr:
Bloop Aug 25, 2017 @ 5:45pm 
Originally posted by cSg|mc-Hotsauce:
https://help.steampowered.com/en/

What is the issue you need to contact them for?

:qr:

I have already gone through the turmoil of trying to navigate their "support" site with no luck in finding a way to contact steam support.

I would like to contact steam support please.
wuddih Aug 25, 2017 @ 5:46pm 
what is your issue?
gwait Aug 25, 2017 @ 5:46pm 
Originally posted by Stallionlol:
I have already gone through the turmoil of trying to navigate their "support" site with no luck in finding a way to contact steam support.

If they don't give you an option based on your path, then it is not necessary.
Honda Civic 2006 Aug 25, 2017 @ 5:46pm 
Originally posted by Stallionlol:
Originally posted by cSg|mc-Hotsauce:
https://help.steampowered.com/en/

What is the issue you need to contact them for?

:qr:

I have already gone through the turmoil of trying to navigate their "support" site with no luck in finding a way to contact steam support.

I would like to contact steam support please.
We've gave you the only existing options to contact Steam Support, follow the steps provided.
Bloop Aug 25, 2017 @ 5:47pm 
Originally posted by gwait:
Originally posted by Stallionlol:
I have already gone through the turmoil of trying to navigate their "support" site with no luck in finding a way to contact steam support.

If they don't give you an option based on your path, then it is not necessary.

It is necessary.

I need help with my steam account. Can someone please provide me with a link to fill out a form or email address?

I couldnt put it any simpler.
Honda Civic 2006 Aug 25, 2017 @ 5:47pm 
Originally posted by Stallionlol:
Originally posted by gwait:

If they don't give you an option based on your path, then it is not necessary.

It is necessary.

I need help with my steam account. Can someone please provide me with a link to fill out a form or email address?

I couldnt put it any simpler.
We put it as simple as possible, there is no form to fill out and no email address to mail.
gwait Aug 25, 2017 @ 5:48pm 
Originally posted by Stallionlol:
It is necessary.

I need help with my steam account. Can someone please provide me with a link to fill out a form or email address?

I couldnt put it any simpler.

We have already told you that there is no other way. You are stuck here with us, so either tell us what the problem is or keep living in shadows.
Last edited by gwait; Aug 25, 2017 @ 5:48pm
Bloop Aug 25, 2017 @ 5:48pm 
Originally posted by Mr_Oren:
Originally posted by Stallionlol:

It is necessary.

I need help with my steam account. Can someone please provide me with a link to fill out a form or email address?

I couldnt put it any simpler.
We put it as simple as possible, there is no form to fill out and no email address to mail.

All I can say to that is "what the ♥♥♥♥?"
How hopeless can a company be?
Honda Civic 2006 Aug 25, 2017 @ 5:49pm 
Originally posted by Stallionlol:
Originally posted by Mr_Oren:
We put it as simple as possible, there is no form to fill out and no email address to mail.

All I can say to that is "what the ♥♥♥♥?"
How hopeless can a company be?
We've gave you as much help as we can, as said already by @gwait, tell us the problem or don't get help, it's simple as that.
Complaining about Valve's decisions won't change a thing.
wuddih Aug 25, 2017 @ 5:49pm 
Originally posted by Stallionlol:
I couldnt put it any simpler.
"i need help with my stuff"

specify. what is your issue?

steam support either cant help you with your issue or you do the wrong stuff on the help site.
Bloop Aug 25, 2017 @ 5:51pm 
Originally posted by gwait:
Originally posted by Stallionlol:
It is necessary.

I need help with my steam account. Can someone please provide me with a link to fill out a form or email address?

I couldnt put it any simpler.

We have already told you that there is no other way. You are stuck here with us, so either tell us what the problem is or keep living in shadows.

I have to contact steam support directly. My reasons are my own.
Its kind of weird to have people asking me on a forum what my problem is when my problem is that I cannot find a way to contact steam support.

I would like to contact steam support please.
gwait Aug 25, 2017 @ 5:51pm 
Originally posted by Stallionlol:
I have to contact steam support directly. My reasons are my own.
Its kind of weird to have people asking me on a forum what my problem is when my problem is that I cannot find a way to contact steam support.

I would like to contact steam support please.

Then you are out of luck, as mentioned.
< 1 2 3 >
Showing 1-15 of 31 comments
Per page: 1530 50

Date Posted: Aug 25, 2017 @ 5:43pm
Posts: 31