Password Reset Email I Didn't Ask For
I had gotten one of these today and deleted it.
Is this a sign that my steam account got hacked?
Última edición por Yuki T. Snowy Owl; 16 AGO 2017 a las 14:43
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Yuki T. Snowy Owl 16 AGO 2017 a las 14:44 
Has anyone else had ths happen????
Última edición por Yuki T. Snowy Owl; 16 AGO 2017 a las 14:53
wuddih 16 AGO 2017 a las 14:54 
well, you deleted the email ... the subject and the content of the email would have been helpful.
Yuki T. Snowy Owl 16 AGO 2017 a las 14:55 
It had asked me to enter a code to reset my password.
And if I hadn't requested a password change to ignore that
email. It said it was from "noreply@steampowered.com"
Última edición por Yuki T. Snowy Owl; 16 AGO 2017 a las 14:58
wuddih 16 AGO 2017 a las 14:59 
account name, email address or phone number
is enough to kick out such an email.

it becomes a problem when your email account is compromised.
Yuki T. Snowy Owl 16 AGO 2017 a las 15:01 
does that mean I've been hacked?
Yuki T. Snowy Owl 16 AGO 2017 a las 15:10 
Please ansswer me!
I'm scared!
wuddih 16 AGO 2017 a las 15:10 
Publicado originalmente por ClockworkZombie:
does that mean I've been hacked?
at first not. it just means someone knows your account name, email address or phone number
Yuki T. Snowy Owl 16 AGO 2017 a las 15:17 
Has anyone else had this happen lately?
Yuki T. Snowy Owl 16 AGO 2017 a las 15:24 
Publicado originalmente por Himiko Toga:
??
I had gotten a password reset email and I didn't ask for one.
I'm scared. ;-;
Kargor 16 AGO 2017 a las 15:25 
Such EMails are harmless.

The standard story: somebody thinks your account name is his, he tries to log in, which doesn't work. So he clicks on "forgot my password", and you get the mail.

Just ignore it.
Última edición por Kargor; 16 AGO 2017 a las 15:25
Yuki T. Snowy Owl 16 AGO 2017 a las 15:25 
Publicado originalmente por Kargor:
Such EMails are harmless.

The standard story: somebody thinks your account name is his, he tries to log in, which doesn't work. So he clicks on "forgot my password", and you get the mail.

Just ignore it.
So I'm safe and haven't been hacked?
Hanomaly 16 AGO 2017 a las 15:29 
Publicado originalmente por SeptarianGamer:
Has anyone else had this happen lately?
It likely happened to you because you either use shady/dodgy "betting" sites for a game like CSGO, or... you use the same email you use for Steam with every single random online website you join, including spammy (survey, slightly shady") ones that might do something like test all the emails given to them for steam accounts or other accounts (amazon, whatever) to try to find ones that stick.

It would not have happened to the flood of people you seem to be asking if it's happening too. Certainly not on this forum at this second as there aren't that many people that use the Steam forum.

If you have the ability to change your Steam email address to another email address (that you don't give out to every other site online), then do that. Use that email for just Steam and your bank. And that's all, or something.

If the emails about a password reset stop coming after you change your email.. you will know that it was likely your previous email address that was compromised or at least "known to shady people". Otherwise, as someone said, you've told someone your private Steam login/account name. Or you've given your phone number to someone (who also knows you use Steam - school mate, work friend, someone you are dating, sibling) and they are trying to get into your account.
Hanomaly 16 AGO 2017 a las 15:33 
Publicado originalmente por SeptarianGamer:
Publicado originalmente por Kargor:
Such EMails are harmless.

The standard story: somebody thinks your account name is his, he tries to log in, which doesn't work. So he clicks on "forgot my password", and you get the mail.

Just ignore it.
So I'm safe and haven't been hacked?
Steam accounts are NEVER hacked.

People are phished, or scammed, or tricked into installing malware.. or in giving away their login details in some other way. But that is not the same as being "hacked". If Valve were "hacked" so people's accounts were compromised that way... the "hackers" would go over more amazing things than your account :)

But your account clearly isn't even super-compromised because if so you'd notice your Steam wallet balance going down.. or your password changed... or your Inventory traded away.. etc.

The email could indeed be totally benign as Kargor said. If your login/account name for Steam is common-ish, someone else could easily have thought it was theirs. Example if your login steam name is SpongeBobFan2. Some other guy who loves Spongebob could also have a similar account name. Maybe he is SpongeBobFan22 but typed it wrong.
Yuki T. Snowy Owl 16 AGO 2017 a las 15:33 
Is there a way I can change my user name?
Última edición por Yuki T. Snowy Owl; 16 AGO 2017 a las 15:34
Yuki T. Snowy Owl 16 AGO 2017 a las 15:43 
Must've been a misunderstanding then since I didn't give any info out.
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Publicado el: 16 AGO 2017 a las 14:37
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