half life 2 key

[Lemon]

I purchased half life 2 back when it came out. my son found it in my closet ( a box of old games) and he wanted to play it. i tried to use the key instead of using the cd's and it said it was already used on anothe steam account. this is my only account..

so what do i do? I looked on vavle site to see if i can contact them and didnt' find anything.

I do have all the cd's and box...but 4 cd's to install! bah

[999999999]

Request for an email to be sent to the owners email account.

[wuddih]

when you enter the key and get the duplicate code message, there is a button to send an email

do that. and ... 100% you have another account. if you dont receive any emails, recover the other account::
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

[ KARR™]

Originally posted by waggy:

I purchased half life 2 back when it came out........ this is my only account..

...and yet this account was created SIX YEARS after half life 2 was released....

[Lemon]

I did those
though I don't remember ever having another steam account and if i did it was like 14 years ago or whatever. Any email i used is long gone.

[Lemon]

Originally posted by  KARR™:

Originally posted by waggy:

I purchased half life 2 back when it came out........ this is my only account..

...and yet this account was created SIX YEARS after half life 2 was released....

so? i purchased the game at the store NOT on steam.

♥♥♥♥..I dont think steam was arouind back then. I didn't want to use steam until i had to..now you kinda do.

[Lemon]

Originally posted by wuddih:

when you enter the key and get the duplicate code message, there is a button to send an email

do that. and ... 100% you have another account. if you dont receive any emails, recover the other account::
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

went to do this. Problem is it ask for account details and i don't know thme..ugh

[uykum var amk]

no xd

[laura701]

I agree

[wuddih]

hl2 was the "first" game that required steam, no matter where you purchased it

fill out everything possible. they should ask you for a proof of purchase of a cd key, which you have. if they want photos of it, throw a funny face ot pet in there, support job is pretty bland.

[Discussions_Acc]

Originally posted by waggy:

went to do this. Problem is it ask for account details and i don't know thme..ugh

If this doesn't help you then you're out of luck.
Keeping track of your stuff is your responsibility.

[Lemon]

Originally posted by Discussions_Acc:

Originally posted by waggy:

went to do this. Problem is it ask for account details and i don't know thme..ugh

If this doesn't help you then you're out of luck.
Keeping track of your stuff is your responsibility.

so true. I can top this though..I was installing with the disk. i get to "insert disk 5" I don't have disk 5 in the box!

LOL my son is going through all hte box's of games to find it.

I been looking for a way to deaal witth steam. i found a link to help with duplicate key's. it says go to manufacter. valve's website sends you to steam...then steam says go to valve...

[Forcen]

Originally posted by waggy:

I did those
though I don't remember ever having another steam account and if i did it was like 14 years ago or whatever. Any email i used is long gone.

So you played half-life 2 at some point right? That means you used that key. If the key is used then nothing is wrong with steam or that stuff. That key is tied to whatever account you played half-life 2 on.

Nothing weird going on here, what do you want steam to do about this?

You should ignore the disks since you would need to patch so much anyway even if you own the game. It's a nice box to have on the shelf now and not much more.

You could use that manual for getting your account back at some point if you want. You can also buy the game on Steam to your son since it's pretty cheap. It was about 1€ on the last summer sale.

[guru.murf]

Reading up on this because I have the same problem now. IMO I don't care how long ago or what email I used... there need to be a better recovery process then me remembering what email provider I used 6 or 7 years ago. also clicking recover just sends an email to a dead account. not even challenge questions to recover...

[Zekiran]

Originally posted by guru.murf:

Reading up on this because I have the same problem now. IMO I don't care how long ago or what email I used... there need to be a better recovery process then me remembering what email provider I used 6 or 7 years ago. also clicking recover just sends an email to a dead account. not even challenge questions to recover...

It's been this way since digital distribution has been a thing: in other words the entire time you've owned that game, it's been expected that you DO keep up on it. You're TOLD to keep it for your records.

If you have an account, you should diligently expect to present the information needed to recover it. But don't blame steam or any other company for having rigorous and sensible requirements.