How to get out of Steam Mobile Authenticator

[Kuruseida]

Hello my phone got wet and possibly won't start again. Can I delete the Authenticator linked to my account? If my phone is dead then I think I won't be able to log in to Steam account right ? Any help please...

[Tater Tot Terror]

are you talking about on your phone log in or on your pc account?

[Darven]

Did you write/keep your R-code? (recovery code), if so, go to your account details > security info > manage Steam Guard Mobile > remove authenticator. If you did not write the code, please contact Steam Support: https://help.steampowered.com/en/

[Kuruseida]

Originally posted by Tater Tot Terror:

are you talking about on your phone log in or on your pc account?

Are you serious...?

[Kuruseida]

Originally posted by Elvin:

Did you write/keep your R-code? (recovery code), if so, go to your account details > security info > manage Steam Guard Mobile > remove authenticator. If you did not write the code, please contact Steam Support: https://help.steampowered.com/en/

I took an screenshot of the code on my phone lel
Should have written in a .txt here I guess.

[Teksura]

Originally posted by Shingatsu:

Originally posted by Elvin:

Did you write/keep your R-code? (recovery code), if so, go to your account details > security info > manage Steam Guard Mobile > remove authenticator. If you did not write the code, please contact Steam Support: https://help.steampowered.com/en/

I took an screenshot of the code on my phone lel
Should have written in a .txt here I guess.

REALLY should have saved it on a different device.

anything you can do from here? https://store.steampowered.com/twofactor/manage

[Kuruseida]

Not exactly but thanks.
I suppose I'll put to "sleep" my computar and hope my phone is not dead
If it is I can't turn off the pc anymore :(

[The Giving One]

Originally posted by Shingatsu:

Hello my phone got wet and possibly won't start again. Can I delete the Authenticator linked to my account? If my phone is dead then I think I won't be able to log in to Steam account right ? Any help please...

You can move the mobile auth. if you have that ability. Then, trade holds are only a couple of days. In short, if you can, don't disable it. Transfer it.

https://support.steampowered.com/kb_article.php?ref=8625-wrah-9030#transfer

Can I transfer my authenticator to my new phone?

Yes, you can.

To transfer your authenticator to a new phone, you'll need access to the phone number associated with your account (so we can send you a text message to confirm it's you).

From the Steam Mobile app on your new device, try to log into your account. When the app asks for your authenticator code, select "Please help, I no longer have access to my Mobile Authenticator codes." Follow the steps the app provides and you can either transfer your authenticator to the new device or remove it from the previous device.

After transferring the authenticator, any new trades or market listings will be held for a couple of days to protect your items in case your authenticator is ever transferred by a malicious person. See our Trade Holds FAQ for more information about trade holds.

[Tev]

Originally posted by Shingatsu:

Not exactly but thanks.
I suppose I'll put to "sleep" my computar and hope my phone is not dead
If it is I can't turn off the pc anymore :(

The same link leads to Steam Support if you click on enough times truthfully.

Proof of Ownership will go a long way there though. https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

Alternatively, you could contact your carrier and request a new SIM card with the old number and then remove the authenticator on the above link.

You can also transfer your authenticator (results to 2 day holds for a while) once you have access to SMS codes.

If you're out of access at the time you get your number back, and you don't want to transfer the authenticator but want to remove it instead (and get a 15 day cooldown doing so), go here: https://help.steampowered.com/en/wizard/HelpWithLoginInfo?lost=8&issueid=402