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Valve contact information can be found here: http://www.valvesoftware.com/contact/
And yes, it is illegal in the USA to not provide legal contact information about your business, because you need to be reached for... wow, legal purposes.
YOU. ARE. ON. THE. FORUMS. And you are trying to demand Valve respond to you here. In the forums. And you are trying your hardest to make it sound like you're trying to threaten them if they do not respond to you here. In the forums. With the information you already have.
In spite of your claims to the contrary, no. There is no law requiring them to browse the forums day in and day out on the off-chance there is some innane post from someone who doesn't want to use the already provided contact information on their readily available contact page which they already have. As such, and because you are wrong: They will not be responding to this thread, nor will they see it. And it will not be illegal for them to fail to respond to this thread. And if you think otherwise, I seriously doubt your legal issue with them has any merit either.
This Section 11 shall apply to the maximum extent permitted by applicable law. If the laws of your jurisdiction prohibit the application of some or all of the provisions of this Section notwithstanding Section 10 (Applicable Law/Jurisdiction), such provisions will not apply to you. IN PARTICULAR, IF YOU LIVE IN THE EUROPEAN UNION, THIS SECTION 11 DOES NOT APPLY TO YOU.
Most user concerns can be resolved by use of our Steam support site at https://support.steampowered.com/. If Valve is unable to resolve your concerns and a dispute remains between you and Valve, this Section explains how the parties have agreed to resolve it.
YOU AND VALVE AGREE TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN US IN INDIVIDUAL BINDING ARBITRATION. THAT INCLUDES, BUT IS NOT LIMITED TO, ANY CLAIMS ARISING OUT OF OR RELATING TO: (i) ANY ASPECT OF THE RELATIONSHIP BETWEEN US; (ii) THIS AGREEMENT; OR (iii) YOUR USE OF STEAM, YOUR ACCOUNT OR THE CONTENT AND SERVICES. IT APPLIES REGARDLESS OF WHETHER SUCH CLAIMS ARE BASED IN CONTRACT, TORT, STATUTE, FRAUD, UNFAIR COMPETITION, MISREPRESENTATION OR ANY OTHER LEGAL THEORY.
http://store.steampowered.com/subscriber_agreement/
Pro tip: You're wasting your time and money.
But of course, these estimates are subjective.
Anyway, if you send a certified mailing to the address you found, clearly marked for the Legal Department, I'm fairly sure it qualifies as due diligence of notifying the defending party. If it's an account related issue though, your case might get dismissed because you agreed to (binding) arbitration.
A forum is not how you serve legal papers or make nonsense claims that doing so is a volation of the imaginary US law which doesnt exist.
http://store.steampowered.com/subscriber_agreement/
Your inability to read is not illegal
http://steamcommunity.com/app/268500/discussions/0/135508833659850861/
Note you trolling and flamebaiting and being banned the forums is not legally actionable either.
Always amusing how these "lawyer card" threads do pretty much exactly that.
Since you obviously did not even know these were user fourms only...
Gonna be kinda funny when you miss another vital detail that could very well be the downfall of your "case", a detail that could have possibly been covered here in these very user forums, and one that could also possibly save you much time and headache.