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No.
Secondly, WE CANNOT HELP YOU - this is a USERS' forum.
If you have issues you need to talk to support, but until you've exhausted ALL troubleshooting you can't even begint o ask for a refund, even if you were entitled to one (depends on your country).
So, please do as suggested - post this problem in the Black Ops II forum. But before you do, SEARCH THERE FIRST. Someone may have had issues like this already.
I had the same thing in the past that fix that
And as suggested above you have been better looking and posting on the BO2 Hub
Don't listen to the idiotic troll. You bought what YOU wanted. Never let an idiot tey and tell you what you SHOULD like - only YOU know.
That said, I'd follow Black Blade's instructions. If port forwarding didn't work, I'd agree that something is going wrong there - it could be your ISP or it could be some foible with your router.
You can talk to Steam or Treyarch but I doubt any of them will refund your money, especially if any unreasonable amount of time has passed. You can dispute charges with your bank or credit card company. Some have had success but not all.
The forum in here can help with game related issues but not refunds or bans. So in the future don't ask, no one can help for those issues.