Romza Feb 10, 2022 @ 4:56am
All my Steam games Crashes but Epic Store games don't
Hi

I prepurchase God of War and when it launches the game will play for less than an hour and reboot my pc.

I thought it was overheating of hardware then i got MSI afterburn to monitor temps of my hardware and my ROG Strix RTX 2070 Super runs less than 65°C and intel i7-10700k runs less than 55°C inside a Cooler Master case with 2 140mm front intake fans and 1 140mm exhaust fan no overclocking on my pc since im air cooling my cpu with Cooler MasterAir MA610P and my MoBo is ROG Strix Z490e with G.Skill Ripjawsv 2x8gigs ram sticks running at 2400mhz being powered by Aero cool 750w PSU.
I run all my games on 1440p res. with V-sync on locked on 60fps and since im using MSI afterburn overlay i realise this put more stain on my CPU than GPU with DLSS on perfomance.

Ok here my problem i have realise that is not God of War that is crashing only also Need for Speed Heat and MK11 but when i play games from my EPIC Store acc. such as AC Odyssey, GTA5, Red Dead Redemption and Horizon Zero Dawn including Forza Horizon 4 they don't crash.
I can play None Steam AAA games for more than 3 hours and my pc wont reboot but when i play any game even less demanding game from steam my pc will reboot without a warning.
All these games are installed on the sam M.2 1TB SSD.

I don't understand why only games from my Steam Account crashes and others don't?
Can anyone with the knowledge Please advise.
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Showing 1-15 of 21 comments
Rood.exe Feb 10, 2022 @ 6:29am 
well... that kinda suck.
76561198452927129 Feb 10, 2022 @ 6:30am 
How good is your pc?
IFIYGD Feb 10, 2022 @ 6:55am 
The only way to do an accurate comparison would be to own the game on Steam *and* own the same game on Epic. (Both copies of the game being the same game version.)

Comparing different games that may have different system spec requirements, and use system resources differently only shows that your system has difficulty running different games, it shows nothing about different launchers.

If you own the same game (same game version) and it launches and runs fine using one launcher, but crashes or has issues if launched from a different launcher- then it may indicate an issue with the launcher, though it may also indicate a problem with corrupted or missing files in one copy of the game.

Compare the same game, owned on both platforms, using the same in-game settings, launched separately and played through the same parts of the game, and for the same amount of time. Not different games with different system requirements or recommendations and different resource usage.
Spawn of Totoro Feb 10, 2022 @ 6:59am 
Originally posted by Romza:
Hi

I prepurchase God of War and when it launches the game will play for less than an hour and reboot my pc.

I thought it was overheating of hardware then i got MSI afterburn to monitor temps of my hardware and my ROG Strix RTX 2070 Super runs less than 65°C and intel i7-10700k runs less than 55°C inside a Cooler Master case with 2 140mm front intake fans and 1 140mm exhaust fan no overclocking on my pc since im air cooling my cpu with Cooler MasterAir MA610P and my MoBo is ROG Strix Z490e with G.Skill Ripjawsv 2x8gigs ram sticks running at 2400mhz being powered by Aero cool 750w PSU.

Are those temps idle or under load?

Your airflow may be an issue. You have twice the intake then you do exhaust. Hot air would have an issue leaving the case.
Last edited by Spawn of Totoro; Feb 10, 2022 @ 7:03am
Romza Feb 10, 2022 @ 7:12am 
Originally posted by The Superior Spidey:
How good is your pc?
My pc is very good it as also my working station i run AutoCaD and Revit on it almost everyday but never crashes/reboot unless im running steam games
Romza Feb 10, 2022 @ 7:23am 
Every time when i play i apply MSI afterburn overlay to monitor my temps and they seem to be running low.
Oh the case i have is Coolers Master Maker 5 the one with RGB, i didn't change the fans that came with it 2x 140mm intake and 1x 140mm exhaust
Romza Feb 10, 2022 @ 7:25am 
Originally posted by IFIYGD:
The only way to do an accurate comparison would be to own the game on Steam *and* own the same game on Epic. (Both copies of the game being the same game version.)

Comparing different games that may have different system spec requirements, and use system resources differently only shows that your system has difficulty running different games, it shows nothing about different launchers.

If you own the same game (same game version) and it launches and runs fine using one launcher, but crashes or has issues if launched from a different launcher- then it may indicate an issue with the launcher, though it may also indicate a problem with corrupted or missing files in one copy of the game.

Compare the same game, owned on both platforms, using the same in-game settings, launched separately and played through the same parts of the game, and for the same amount of time. Not different games with different system requirements or recommendations and different resource usage.

Thanks i didn't think about it.
I will try it.
76561198452927129 Feb 10, 2022 @ 7:30am 
Originally posted by Romza:
Originally posted by The Superior Spidey:
How good is your pc?
My pc is very good it as also my working station i run AutoCaD and Revit on it almost everyday but never crashes/reboot unless im running steam games

hmm thats weird
Romza Feb 10, 2022 @ 7:37am 
And also when i'm not playing games cpu temp idle from 35°C - 38°C sometimes 41°C if i leave it running for 2 days so far i can say my Rig is stable
IFIYGD Feb 10, 2022 @ 8:09am 
Check what other software you have on your machine as well. MSI comes packaged with Nahimic/A-Volute SW- which does not play well with some games, though it causes no issues with others. If you have Citrix installed- it causes issues with some games, and not with others. The same with certain anti-malware/anti-virus SW.
Have you checked on the forums for the games you are having issues with to see if anyone else having the same issues- especially if their rigs are the same or similar to your own?
And again- comparing GOW to AC:O or GTA5 is like comparing apples to prunes. They are both fruits, bot not the same fruit. I own Subnautica on both Steam and Epic. The game launches and runs fine on the same machine from either launcher. I own Grim Dawn on both steam and GoG. It ran fine on both of my desktops (an old toaster and a newer beefier machine), but crashed on my new gaming laptop- which happens to be an MSI laptop with Nahimic/A-volute SW pre-installed. GD and Nahimic do not play nice together. After disabling the Nahimic/A-Volute SW- the game runs fine on my old toaster, my newer desktop and my laptop. It had nothing to do with the launcher or where I bought the game from- it was software pre-installed on my laptop that was causing the issue with that particular game on that particular machine.
nullable Feb 10, 2022 @ 8:16am 
Correlation doesn't necessarily mean causation.

Millions of people can run all their games on Steam without issue. But not you. So is this a Steam issue, or a system issue? Other games being able to run on a different platform doesn't negate a system issue. But it does narrow things down a bit. And while the issue may be related to the state of the Steam client on your system, Valve can't control what happens on your system or to their client on your system.

Seems like you need to do some more troubleshooting.

Have you tried reinstalling Steam?

What does the Windows Event Viewer (if anything) have to say about these crashes?
crunchyfrog Feb 10, 2022 @ 8:49am 
Originally posted by Romza:
Every time when i play i apply MSI afterburn overlay to monitor my temps and they seem to be running low.
Oh the case i have is Coolers Master Maker 5 the one with RGB, i didn't change the fans that came with it 2x 140mm intake and 1x 140mm exhaust
Have you tried completely disabling and stopping afterburner?

Because it wouldn't be the first time that manufactuerer apps cause issues and crash games.

We often recommend NEVER to run these while gaming.
Romza Feb 10, 2022 @ 8:59am 
What puzzled me was that after playing MK11 on steam for less than 15 min. my pc rebooted then i went and play Horizon Zero Dawn from Epic Store launcher for almost 2 hours without crashes or reboot.
I will uninstall MSI afterburn see if this will resolve my problem
crunchyfrog Feb 10, 2022 @ 9:03am 
Originally posted by Romza:
What puzzled me was that after playing MK11 on steam for less than 15 min. my pc rebooted then i went and play Horizon Zero Dawn from Epic Store launcher for almost 2 hours without crashes or reboot.
I will uninstall MSI afterburn see if this will resolve my problem
Well, that shows it aint';a Steam problem then. If you're getting it varying in games, then it's goping to be either something like this program or a hardware issue.

There is another way to narrow this down if disabling MSI Afterburner doesn't work.

Try starting your PC in safe mode WITH networking. Run Steam and your game ONLY. If it works fine then this would demonstrate that SOME software on your system is causing this. If it still persists then safe to say that it's probably hardware realted.
Romza Mar 12, 2022 @ 7:04pm 
Solution to my pc Rebooting when i play Steam Games.
It turns out my cpu was not getting enough power, as i have said i am using ROG Z490e Mobo it comes with 8 pin cpu power connectors and the 4 pin.
When i was building my Rig i didn't connect the 4 pin cpu power cable, i connected only the 8 pin.
it didn't occur to me that i7-10700k will need more juice.
I have connected the 4 pin together with the 8 pin, my games are running fine for hours and No more Rebooting.
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Date Posted: Feb 10, 2022 @ 4:56am
Posts: 21