This topic has been locked
xKiwiNova Jun 27, 2018 @ 12:23pm
Average time of refund request.
Hello, I have recently made a refund requestt, and was told it would take about 3 hours.'

It has been 24 hours and still no reply. Even with the steam sale, this seems a little extreme. So I am kind of worried. How long should I wait.

Something went wrong while displaying this content. Refresh

Error Reference: Community_9734361_
Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
Showing 1-8 of 8 comments
J4MESOX4D Jun 27, 2018 @ 12:28pm 
Says 50 minutes to 3 hours here https://store.steampowered.com/stats/support so I would cancel and resubmit as long as you still remain within the policy. You haven't recently reset your password or anything?
ReBoot Jun 27, 2018 @ 12:28pm 
Not extreme at all. Many purchases, many refunds. I remember waiting 2 days for my refund to be granted.
Last edited by ReBoot; Jun 27, 2018 @ 12:29pm
xKiwiNova Jun 27, 2018 @ 12:33pm 
Originally posted by J4MESOX4D:
Says 50 minutes to 3 hours here https://store.steampowered.com/stats/support so I would cancel and resubmit as long as you still remain within the policy. You haven't recently reset your password or anything?
I recently changed email, before the request. I just hope I can get it by the end of the steam sale.
ReBoot Jun 27, 2018 @ 12:33pm 
Originally posted by XxNovaStarxX:
Originally posted by J4MESOX4D:
Says 50 minutes to 3 hours here https://store.steampowered.com/stats/support so I would cancel and resubmit as long as you still remain within the policy. You haven't recently reset your password or anything?
I recently changed email, before the request. I just hope I can get it by the end of the steam sale.
Why wait? You can buy whatever you want now amd the refund will still process just fine.
J4MESOX4D Jun 27, 2018 @ 12:35pm 
Originally posted by XxNovaStarxX:
Originally posted by J4MESOX4D:
Says 50 minutes to 3 hours here https://store.steampowered.com/stats/support so I would cancel and resubmit as long as you still remain within the policy. You haven't recently reset your password or anything?
I recently changed email, before the request. I just hope I can get it by the end of the steam sale.
Any account changes can add an extra security window - usually 3 days so keep your original request open. If you request the funds back to your wallet; the money should be returned within 24 hours of the refund being accepted. That is the quickest way.
wuddih Jun 27, 2018 @ 12:38pm 
how long the refund request answer can take and a note about your recent account changes should've been in the email you got.
xKiwiNova Jun 27, 2018 @ 12:38pm 
Originally posted by ReBoot:
Originally posted by XxNovaStarxX:
I recently changed email, before the request. I just hope I can get it by the end of the steam sale.
Why wait? You can buy whatever you want now amd the refund will still process just fine.
Well, Im still kind of broke, I was gonna buy two 9.99 games, but my friend convinced me to buy a 12.49 game, which i dont like.
ReBoot Jun 27, 2018 @ 12:39pm 
Originally posted by XxNovaStarxX:
Originally posted by ReBoot:
Why wait? You can buy whatever you want now amd the refund will still process just fine.
Well, Im still kind of broke, I was gonna buy two 9.99 games, but my friend convinced me to buy a 12.49 game, which i dont like.
Still, buy the game(s) you want now and later, the 12,49 whatever currency will come back.
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Jun 27, 2018 @ 12:23pm
Posts: 8