Boycott Steam until they take responsibility for what is sold through their platform

[shammo]

I have a number of games I bought in good faith which no longer work due to various technical issues; generally down to the game no longer being compatible with latest operating systems, such as Windows 10. If games are no longer compatible, then Valve should do what's necessary to make them work, or recompense customers who bought said titles; if I buy a game, I expect it to work as far as is practically possible. They have no excuses as GoG manage to fix such issues and ensure that they do not sell broken games. There are many ways Valve could resolve the issue of games becoming incompatible over time, thus ensuring their "customers" are not simply ignored and left with a product which no longer works. Until they do put customers first I will not send them any more money, and I urge the rest of you to do the same.

[Muppet among Puppets]

I got in the local store that sold me games 1998 and 2004. Which did not work on windows 10.
The old woman who sold me the games back then fixed them. Because she sold them to me.
Now i can play again.

[The Rock God]

What if you didn't buy the game on steam, but rather somewhere else? I bought both Civ5 and 6 at Best Buy. Should Best Buy be responsible for making sure they run properly on all OSs and hardware for the rest of my life? What about ones I ordered on Amazon? Or got through Humble Bundle?

Edit: And what about the ones I bought at CompUSA?

[Muppet among Puppets]

Diposting pertama kali oleh wuddih:

Diposting pertama kali oleh Ithereal:

The only game that i have come across that has not worked is Mortal Kombat Kollection, and i must say i really love the older MK games. I am disheartened that it does not work anymore. But I own over 400 games and so far that is the only issue ive encountered.

latest win10
got to title screen, didn't work further.

followed 2 minutes of step-by-step instructions of a Steam guide.

got into the game:
https://steamcommunity.com/sharedfiles/filedetails/?id=1899669677
me @ roflcopter:
https://steamcommunity.com/sharedfiles/filedetails/?id=1899669562

game works fine, no issues. that 2 minutes are not an issue.

Could you link the guide?

[Crazy Tiger]

OP seems to have an issue with "managing expectations".

Valve is not responsible for the product working on your computer or not. It has to be in a working state, which all the games are. Not working on your computer =/= not working state.

[AmsterdamHeavy]

Diposting pertama kali oleh shammo:

Diposting pertama kali oleh wuddih:

name the games.

give at least other users the chance to determine for themselves if your claim and call for boycott is really based on games that have real issues or if it is just the regular user incompetence/laziness to manually fix really minor issues.

Valve is contractually not allowed to modify game data, so the gog comparison is moot.

Nope. Valve is contractually obliged to do whatever they contractually agree to, there isn't some overarching law of the universe which precludes them from choosing to do more than simply act as a channel to sell stuff by equally irresponsible devs.

Fallout 3, is a great example. GoG go the extra mile and package the necessary stuff to make it work on modern systems INTO the game, presumably with cooperation from the devs. Valve choosing not to is simply a result of their position on this issue.

As for being the customer's fault for not finding workarounds online, that's absurd! If I buy a product on day 1, I expect it to work indefinitely! I just bought System Shock, originally released in 1994, 25 years ago, and it works fine!

A lot of GoG's titles require "workarounds" to make them work, but they care about their customers and do that work, and package it into the final product. Valve could do that also, but they don't care, yet.

So? Keep buying from GoG? That and no DRM is specifically their gimmick.

You want Valve to put them under? They have literally nothing to offer to differentiate themselves at that point; more games on Steam are DRM free than people realize.



...and that isnt even getting into the whole "go ask Best Buy to fix your old game"; your logic is utterly terrible.

[Dr.Shadowds 🐉]

List the games that's on Steam you're having trouble with, and I blow your mind if there's a guide that shows how to fix your problem in 20 seconds ~ 3 minutes at best.

[wuddih]

Diposting pertama kali oleh Muppet among Puppets:

Could you link the guide?

i could, but it is on the games hub, unmissable.

Diposting pertama kali oleh shammo:

Diposting pertama kali oleh wuddih:

name the games.

give at least other users the chance to determine for themselves if your claim and call for boycott is really based on games that have real issues or if it is just the regular user incompetence/laziness to manually fix really minor issues.

Valve is contractually not allowed to modify game data, so the gog comparison is moot.

Nope. Valve is contractually obliged to do whatever they contractually agree to, there isn't some overarching law of the universe which precludes them from choosing to do more than simply act as a channel to sell stuff by equally irresponsible devs.

if Valve tampers with my game files that i uploaded to Steam they breach their own setup contract.

Diposting pertama kali oleh shammo:

Fallout 3, is a great example. GoG go the extra mile and package the necessary stuff to make it work on modern systems INTO the game, presumably with cooperation from the devs. Valve choosing not to is simply a result of their position on this issue.

on gog you contractually allow them to mess with your stuff. bethesda did nothing, they probably do not even know or care that gog modified their crap. why should they? betrashda is the epitome of "letting other people fix your games".

Diposting pertama kali oleh shammo:

As for being the customer's fault for not finding workarounds online, that's absurd! If I buy a product on day 1, I expect it to work indefinitely!

we are on PC, an open system with more variable configurations than you have germs on you keyboard. it is perfectly acceptable and expectable from a customer to do a bit of troubleshooting. a lawyers words, not mine.

Diposting pertama kali oleh shammo:

I just bought System Shock, originally released in 1994, 25 years ago, and it works fine!

unlikely you bought and play the original, because the people that bought the ip remade the game and the classic you get with it is the remade game without visual fidelity improvements. the original does not run natively on windows 10 because it is a dos game. so the game you play is not 25 years old, it is a merely 5.
you tried, padawan, you tried.

Diposting pertama kali oleh shammo:

A lot of GoG's titles require "workarounds" to make them work, but they care about their customers and do that work, and package it into the final product. Valve could do that also, but they don't care, yet.

gog cares about a customer?
try to get a refund.

and again, Valve can not mess with the game data, so they do not even have a reason to care about that. dev/pub on Steam has the responsibility. that is the freedom you get on Steam.

[Taz3R]

Yes

[Waryth]

All your reasoning are so low just to get the demands just by yourself.

I'm not convinced. I suggest don't drag people around for a selfish cause.

[shammo]

Diposting pertama kali oleh wuddih:

Diposting pertama kali oleh Muppet among Puppets:

Could you link the guide?

i could, but it is on the games hub, unmissable.

Diposting pertama kali oleh shammo:

Nope. Valve is contractually obliged to do whatever they contractually agree to, there isn't some overarching law of the universe which precludes them from choosing to do more than simply act as a channel to sell stuff by equally irresponsible devs.

if Valve tampers with my game files that i uploaded to Steam they breach their own setup contract.

Diposting pertama kali oleh shammo:

Fallout 3, is a great example. GoG go the extra mile and package the necessary stuff to make it work on modern systems INTO the game, presumably with cooperation from the devs. Valve choosing not to is simply a result of their position on this issue.

on gog you contractually allow them to mess with your stuff. bethesda did nothing, they probably do not even know or care that gog modified their crap. why should they? betrashda is the epitome of "letting other people fix your games".

Diposting pertama kali oleh shammo:

As for being the customer's fault for not finding workarounds online, that's absurd! If I buy a product on day 1, I expect it to work indefinitely!

we are on PC, an open system with more variable configurations than you have germs on you keyboard. it is perfectly acceptable and expectable from a customer to do a bit of troubleshooting. a lawyers words, not mine.

Diposting pertama kali oleh shammo:

I just bought System Shock, originally released in 1994, 25 years ago, and it works fine!

unlikely you bought and play the original, because the people that bought the ip remade the game and the classic you get with it is the remade game without visual fidelity improvements. the original does not run natively on windows 10 because it is a dos game. so the game you play is not 25 years old, it is a merely 5.
you tried, padawan, you tried.

Diposting pertama kali oleh shammo:

A lot of GoG's titles require "workarounds" to make them work, but they care about their customers and do that work, and package it into the final product. Valve could do that also, but they don't care, yet.

gog cares about a customer?
try to get a refund.

and again, Valve can not mess with the game data, so they do not even have a reason to care about that. dev/pub on Steam has the responsibility. that is the freedom you get on Steam.

LOL... You are completely missing the point.

Let me spell it out for you...

... If I buy a game from a major distributor, I expect it to keep working.

This is a perfectly reasonable expectation as other distributors manage this perfectly well; GoG, for example.

If GoG can do it, so can Valve.

That is literally it, so your RIDICULOUS, utterly-point-missing rant - full of holes which I have far better things to do than explain to you - is completely irrelevant!

Again... Let me make it simple for you and others like you who fail to get it... If GoG can do it, so can Valve, so they should.

Until they do, I will not give them any more of my money.

Get it?

[nullable]

Diposting pertama kali oleh shammo:

Boycott Steam until they take responsibility for what is sold through their platform

No.

Your argument just says to me you should buy games exclusively from GoG since you think GoG is doing everything right and will fix games to run on newer hardware/os'es in perpetuity. GoG is the exception, and that's the choice they made, no one else is obligated to follow suit.

[The Rock God]

Diposting pertama kali oleh shammo:

LOL... You are completely missing the point.

Let me spell it out for you...

... If I buy a game from a major distributor, I expect it to keep working.

This is a perfectly reasonable expectation as other distributors manage this perfectly well; GoG, for example.

If GoG can do it, so can Valve.

That is literally it, so your RIDICULOUS, utterly-point-missing rant - full of holes which I have far better things to do than explain to you - is completely irrelevant!

Again... Let me make it simple for you and others like you who fail to get it... If GoG can do it, so can Valve, so they should.

Until they do, I will not give them any more of my money.

Get it?

But what about Best Buy, Amazon, Target, Wal-Mart, CompUSA, Crazy Dave's Computers, etc? Don't they also have this same obligation?

[nullable]

Diposting pertama kali oleh shammo:

LOL... You are completely missing the point.

Wrong. People aren't disagreeing with you because they're missing the point.

Diposting pertama kali oleh shammo:

Let me spell it out for you...

... If I buy a game from a major distributor, I expect it to keep working.

You can expect whatever you want. You should expect to be disappointed though.

Diposting pertama kali oleh shammo:

This is a perfectly reasonable expectation as other distributors manage this perfectly well; GoG, for example.

It's not.

Diposting pertama kali oleh shammo:

If GoG can do it, so can Valve.

GoG chose to do it, most stores aren't going to. No one is obligated to do what GoG does.

Diposting pertama kali oleh shammo:

That is literally it, so your RIDICULOUS, utterly-point-missing rant - full of holes which I have far better things to do than explain to you - is completely irrelevant!

You being completely entrenched in your own position and dismissing anyone else is your doing. Your point isn't hard to comprehend, there would be a convenience to it, especially for users with low tech abilities. It's just not how things are though. And they're never going to be no matter how many times you mention GoG.

Diposting pertama kali oleh shammo:

Again... Let me make it simple for you and others like you who fail to get it... If GoG can do it, so can Valve, so they should.

And Valve can make the decision not to do it, which they have.

Diposting pertama kali oleh shammo:

Until they do, I will not give them any more of my money.

Get it?

So go support the business that meets your expectations. Creating unreasonable demands for some other business to meet is just not reasonable or rational as you seem to think it is.

[Count_Dandyman]

Diposting pertama kali oleh shammo:

Diposting pertama kali oleh wuddih:

i could, but it is on the games hub, unmissable.


if Valve tampers with my game files that i uploaded to Steam they breach their own setup contract.

on gog you contractually allow them to mess with your stuff. bethesda did nothing, they probably do not even know or care that gog modified their crap. why should they? betrashda is the epitome of "letting other people fix your games".

we are on PC, an open system with more variable configurations than you have germs on you keyboard. it is perfectly acceptable and expectable from a customer to do a bit of troubleshooting. a lawyers words, not mine.

unlikely you bought and play the original, because the people that bought the ip remade the game and the classic you get with it is the remade game without visual fidelity improvements. the original does not run natively on windows 10 because it is a dos game. so the game you play is not 25 years old, it is a merely 5.
you tried, padawan, you tried.

gog cares about a customer?
try to get a refund.

and again, Valve can not mess with the game data, so they do not even have a reason to care about that. dev/pub on Steam has the responsibility. that is the freedom you get on Steam.

LOL... You are completely missing the point.

Let me spell it out for you...

... If I buy a game from a major distributor, I expect it to keep working.

This is a perfectly reasonable expectation as other distributors manage this perfectly well; GoG, for example.

If GoG can do it, so can Valve.

That is literally it, so your RIDICULOUS, utterly-point-missing rant - full of holes which I have far better things to do than explain to you - is completely irrelevant!

Again... Let me make it simple for you and others like you who fail to get it... If GoG can do it, so can Valve, so they should.

Until they do, I will not give them any more of my money.

Get it?

The games do work what you are missing is that there is no requirement for them to work on YOUR system and YOU are the one responsible for that part not anybody else.

[wuddih]

Diposting pertama kali oleh shammo:

Get it?

i get it, you boycott Steam. thats about the only valid statement you make.

but you dont get how wrong your suggestion is on that you base your argumentation and reasoning on

and that you call others to do the same based on your misknowledge has to be corrected.

dev here btw. there are 2 sides to the medal and i have my rights as a dev and one right is that Valve doesn't tamper with my game files.

what you want is not gonna happen, that is manifested in thousands of contracts.

so i guess you have to boycott Steam eternally

go use the witcher crowdfunding platform if you think they treat you better but please ... but dont spread misinformation because you dont know anything.

since you clearly expressed that you dont wanna lift a finger to play ya vidya games, you might wanna pick up a console instead because there are and will also be "broken" games on gog that will require you to do stuff manually.

and go refund something on gog, i wish you much fun.