How to change my email on the steam from hotmail to gmail?

All Discussions > Steam Forums > Help and Tips > Topic Details

76561198430919243 Oct 7, 2017 @ 3:38am

Guys I'm desperate to recover my old account. This Macarita_ account is my 2nd account. The old one is Chanyewzhan. i know the password and email. the problem is, steam sends the steam guard code to the wrong email. For example, I uses Gmail but steam sent the steam guard code to Hotmail. Now i cant get the code,i don't even know my Hotmail password,i have tried a couple of times to recover but it fails. does anyone have a suggestion ? i have asked the steam support and they have not reply yet. Im afraid i might never recover my account. your suggestions and advices are much appreciated. Thank you and have a nice day.

< >

Showing 1-12 of 12 comments

Łasu Oct 7, 2017 @ 3:44am

lol

. Oct 7, 2017 @ 3:46am

Go to account details, you can do this on your browser then go to change my email address. :)

I have quit gaming Oct 7, 2017 @ 3:48am

Originally posted by .:
Go to account details, you can do this on your browser then go to change my email address. :)

I think he still needs the steam guard code for that since he uses the authenticator. I hope i'm wrong though, lol.

76561198430919243 Oct 7, 2017 @ 4:17am

i meant,how do i change my email when i am logged out?

SbZ Oct 7, 2017 @ 6:35am

You cant do anything about it because it will ask you for the guard code on the hotmail account, better solve this with steam support

wuddih Oct 7, 2017 @ 7:16am

Originally posted by Macarita-:
i meant,how do i change my email when i am logged out?

by not being logged in while visiting steam support.
https://help.steampowered.com/en/wizard/HelpWithLogin

76561198430919243 Oct 7, 2017 @ 8:49pm

Do u think the steam support would reply back to change my email ?

🜂∴🜏 Cassie Oct 7, 2017 @ 8:57pm

You would have to provide proof of ownership when you sent the ticket. Did you already contact Steam Support with that?

76561198430919243 Oct 7, 2017 @ 8:59pm

Yes I did. I'm just afraid of steam support not replying back.

🜂∴🜏 Cassie Oct 7, 2017 @ 9:00pm

They will reply back. They just have a lot of tickets to deal with. Give it time. It took them over a day to reply to one of my tickets.

As long as you provided enough evidence that you are the owner of that account, they should resolve the issue for you.

#10