Crash to Desktop is HORRIBLE

[djtiger76]

I can be doing absolutely nothing but watching the progress, not moving the mouse or anything. CTD. There is no rhyme or reason. Can't get through 10 minutes without a CTD. Anyone have any solutions. This is almost unplayable at this rate.

[john.glossop]

Are you using any Mods? If so, have you checked out whether any of them are suspected of crashing your game every 10 minutes? If you haven't checked them for bad behaviour, try using Skyve to do so.

[sternenstaub70]

Originally posted by djtiger76:

I can be doing absolutely nothing but watching the progress, not moving the mouse or anything. CTD. There is no rhyme or reason. Can't get through 10 minutes without a CTD. Anyone have any solutions. This is almost unplayable at this rate.

What computer specs do you have ?
If you have an Intel 13th or 14th generation, then this might be the culprit.

[StormEagle]

i keep crashing too, haven't played this since the launch month(s). I didn't have any issues back then, but now I can't start a city at all, it crashes about 10-15 minutes in every time. i have a 13th gen i9-13900K

[enderbeta]

Originally posted by StormEagle:

i keep crashing too, haven't played this since the launch month(s). I didn't have any issues back then, but now I can't start a city at all, it crashes about 10-15 minutes in every time. i have a 13th gen i9-13900K

This game pushes processors very hard and these processors are being pushed to the ragged edge out of the box to keep up with AMD. Check out the Intel issues with 13900K/14900K processors. In short it has to do with how much power is being pushed and it's causing issues. I hope it isn't but it might be CPU degradation.

This isn't a new thing but it is coming to a head. My MSI Z590i Unify board had a obscene TDP of like 4000W to sustain high boosts for prolonged times. My 10900K on a Z590 Gaming Carbon Wifi had the same issue. I have had to go in and adjust the TDP down to what my AIO and custom loop respectively could handle. I also had to undervolt to keep the heat down even with the water cooling to manage the heat.

[john.glossop]

From the Intel website in a discussion under Processors:
"I'm just a user of Intel 14th gen hardware like you.

Changing a handful of BIOS settings is unlikely to work. I assume you have updated to the latest BIOS. The Intel Default Settings Performance or Extreme are groups of settings that vary between the two options. Pick Performance to start with. Do not run any software that overrides the BIOS settings. Do not manually change any settings in the BIOS.
Ensure you have the latest chipset and ME drivers for your motherboard.
One user with similar issues to you solved it by changing out their boot SSD, so don't assume that it always the CPU that's to blame.
There is at least one game where starting it results in a crash with the error 'Unhandled Exception: EXCEPTION_ACCESS_VIOLATION'. The cause of this error is the use of MSI Afterburner.
You say you can't play any of your games. What games are they, and what errors are you seeing?"
I think these are possibly worth following up. I can't post a link - this site apparently doesn't like links.

[Bagpipe]

I just got my first crash EVER right now and the only mod i have added today was the 529 tiles mod. Not saying it is that but it is definitely a suspect

[Bresslaw]

I added another frame in the look-ahead, graphics setup and no crashes since. The game would frequently disappear from the desktop with no error messages

[StormEagle]

hey quick update. I was considering updating the bios to get the new cpu profile for Intel cpu's, but decided wasn't worth flashing my bios for just one game. I did do some FW updates for the bios but instead I ended up capping my frames at 60 fps thru the Nvidia Control Panel / Manage 3D Settings / Cities Skylines II program specific settings. I haven't had a crash since. My newest city is growing rapidly without any performance issues over the last few days. It's crazy you need to do something like this on a plenty-powerful PC, but it is what it is.

tldr: Don't flash your bios for just one game's issues, try something more simplistic first, like capping fps or lower the monitor refresh rate.

[enderbeta]

Originally posted by StormEagle:

hey quick update. I was considering updating the bios to get the new cpu profile for Intel cpu's, but decided wasn't worth flashing my bios for just one game. I did do some FW updates for the bios but instead I ended up capping my frames at 60 fps thru the Nvidia Control Panel / Manage 3D Settings / Cities Skylines II program specific settings. I haven't had a crash since. My newest city is growing rapidly without any performance issues over the last few days. It's crazy you need to do something like this on a plenty-powerful PC, but it is what it is.

tldr: Don't flash your bios for just one game's issues, try something more simplistic first, like capping fps or lower the monitor refresh rate.

Basically you are lowering the load on your machine. This will help until the city gets bigger and the load goes back up.

[Wish Bear]

don't know if you are using mods or not but I noticed that i only CTD if i use the extended radio mod....i can use maps....but not the radio mod or I Crash To Desktop...kinda sucks cause the 4 vanilla stations are garbage ;p

[martinolund]

Until Intel releases a public statement of the hardware issues that plague 13th and 14th generation we're all in the dark on this one. Go hunt down some Intel customer service :)

[Mr. Anderson]

I have a AMD CPU and having the same issues.

[enderbeta]

Originally posted by Mr. Anderson:

I have a AMD CPU and having the same issues.

Check your overclock and or undervolting settings. It's not the game.

[JP]

Originally posted by enderbeta:

Originally posted by Mr. Anderson:

I have a AMD CPU and having the same issues.

Check your overclock and or undervolting settings. It's not the game.

I am running stock speeds on my AMD CPU and the game worked 72 hours ago and now won't load past starting screen without a CTD.

[enderbeta]

Originally posted by JP:

Originally posted by enderbeta:

Check your overclock and or undervolting settings. It's not the game.

I am running stock speeds on my AMD CPU and the game worked 72 hours ago and now won't load past starting screen without a CTD.

My 5950X and 5800X3D machines are not crashing. You might also check your memory speeds and check your event viewer for clues to diagnose your hardware issue. One other thing you could try is validating your files through steam. Maybe something got corrupted.

Edit: what is your cpu and gpu temperature when starting the game?