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Not played it since mid/late November '23
From Steam - with regards to refunds
Feedback on this game is getting worse all the time.
Not looking at all good for them
Unfortunately you're screwed if you want a refund now.
RECENT REVIEWS:
Mostly Negative (1,785) (last thirty days 31% Negative)
ALL REVIEWS:
Mixed (34,512)
https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411
Common Refund Questions
How do I request a refund?
All refund requests are handled through help.steampowered.com.
For a step-by-step guide, please see our How To Request A Refund FAQ.
What can I request a refund for?
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
Where is my refund? My refund was approved, but it’s been more than 7 days.
Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.
When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.
Still can’t find your refund? Please review your recent purchase history; you may have used the funds to make another purchase!
I tried to refund an older purchase of mine, but it looks like I can't. What can I do?
Purchases made significantly outside of the 14 day refund window are not eligible for a refund request.
And as for Colossal Order and Paradox?
A death spiral on the cards.. maybe?
A simple message for them
Therefore, send not to know
For whom the bell tolls,
It tolls for thee.
See it as an investment into game development and give it some time to grow.
It might get a great game within next years. Not guaranteed, but it might happen. There is high chance, I guess.
You're allowed to be angry, you can even be frustrated, but as long as there is no better City Building Simulation on the market, it's still this one you should invest and hope for the best.
So, write negative reviews, claim back for your money, but even if you won't get it back, there is a chance that it is well spent, at least in the end.
By the way: I know, spending money for a "full release" game shouldn't be an investment into game development and this should rather be an early access phase, but still, find your peace. Give it time, come back later. And if you tell me it's worth, it's ready, then I will spend my money.
I spent around 150 € in C:S1. I see this money as an "investment" in C:S2 already.
I buy the game for fun. This is not an indie developer from Kickstarter.
you bought a full-fledged product, not a product in progress. Respect yourself as a as a player and consumer
I think spending full price (or even more) before testing and waiting for some reviews is the direspect for yourself, which is the real problem.
For sure there might also be bugs and broken mechanics, bad performance and so it's not only the content-issue.
When will people ever learn that a day 1 buy is - in fact - an investment in game development?
You never get a finished game on day 1. There are better ones and worse, but there was really never a day 1 full release, not getting patches, content, etc. over the last 10 years, at least!
Edit: If (!) the game will be finalized to an acceptable stage, providing fun, then you got your profit!
Waiting on steam to give your money back is a waist of time. If you really want your money back just take it.
Steam won't take kindly to that on an account level, not just per game.
I think they suspend either new purchases or the account, something like that, not entirely sure, since I've had no real reason to do so. I might be completely wrong though, too.
They'll ban the payment method perm from Steam, so "andrewproctor81" won't be able to use that payment method ever again, either on that account or any others they or their family own (if they use the same method to pay for the kids or partner's games etc...)
There's also a number of other things that Steam do to accounts that get Chargebacks, since Steam lose money on it... Unless they reverse the chargeback/dispute, but the payment method will forever be banned.
OOOOOooooooo :) Big bad scary Steam going to ban where payment method was.... Even scarier ... Where kids payment method was... That should really frighten them.
Don't have a clue about "andrewproctor81" or his payment method but my payment method went away the second after Steam said "I Do".
Why would anyone EVER give Steam or any other online company an actual name and number ?
That's not the only thing they do. There's a whole support article you can read for the full restrictions on that.
You give practically everything to your ISP the moment you turned on your router, what's the difference?
VPN's are even worse since they're completely unregulated. Your ISP still gets everything you do online even with a VPN, and the VPN company can sell your data to anyone they want to.....
Privacy online is a myth LOL.
OOOOOooooooo A whole article ? Now that's really scary. :)
That's what it always come back to isn't it ? A damn shame that players like me only have access to one computer and one router. :)
I take it all back.
RUN, "andrewproctor81", Run fast and hard, Be afraid, Be very afraid.
What's with the sarcasm? You replying to the right person with this? because it doesn't seem like it especially given the next part of your quote;
come back to what?
You don't make much sense tbh.
Now that I know I will certainly advise everyone to steer well clear of having any interactions.
Still with the attitude huh? Welcome to my block list.
Remember that all the data that passes from you to the VPN, and back again is handled via the ISP. Yes some of the data the VPN handles will be obscured, but your ISP will have a lot more data on what you view than what a lot of people believe...
Any data they handle, is theirs to do with what they wish. ISP's are regulated, but VPN's are not...