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As for the cargo harbor, I don't really have a use for it yet so I haven't really tested it. My cargo trains are keeping up with the demand pretty well so far.
Are these things "broken"? As in, do they not work at all? I haven't seen any evidence to support this yet except for hearsay. Which isn't strong evidence at all. In fact, all evidence I have witnessed personally, suggests the opposite.
If I had to guess, I would say that maybe your city just doesn't need a cargo train terminal yet. Or maybe you haven't given it enough time to work that into your cities system.
Apart from the fact that cargo terminals are rather well known for their sizeable warehouses?
Yes. Exports are not automatic by any means, very much for the reasons you mentioned. But this doesn't prevent people from calling it "broken" when they haven't actually learned how they work. City up to 75 - 80k does rarely produce that much stuff that exports in large quantities make sense, especially with the commercial bug that shows endless demand and people build lot of consumption in their own cities keeping the local prices high.
Not enough customers complaint is actually related to availability of goods to sell, and those tell that there is a short supply on these items driving the local price for them or their raw materials high up, which then reduces the changes to export even further. Will be interesting to see if situation changes when they fix that commercial bug.
I can confirm that
At first I thought nothing was being exported.
That's not the case.
After I switched on developer mode and looked at the whole system for several hours, I noticed everything you wrote.
Companies that reported “too few customers” didn’t have enough goods to sell in half of the cases.
After I built a new industrial area nearby, including a freight station, the complaining stopped because enough goods from other industrial areas were transported there by train into the new freight station.
The only people who still complained were the bars.
After further industrial areas were opened up, without me building any more businesses, the companies began to export goods via the freight station.
At the beginning only small quantities, now up to 200 tons of different goods.
I still need to see the breakdown of my payments to the outside world per product but some things have been certainly sorted by the devs since launch.
Now it feels that there are some glitches still but overall there is some sense.
But you won't get the payments though. You get taxes from the profits companies make. And even if they export, it doesn't mean that it will affect your tax income.
And how much money do I pay or receive for outsourced services, etc.
Goods of any kind are never yours, value of them is irrelevant to you in that sense. You can try to track it from taxes certain industries pay, but that's about all you can do. Of course in statistics you see trade value for each product, maybe that helps a bit?
Again, goods price won't be big tickets for you. You can only tax companies which may or may not make profit and thus may or may not pay taxes.
Changing tax only affects the profits on your oil extracting industry. Honestly people should stop focusing on trying to get tax revenue from raw material extractors. They bring in very little money compared the actual factories selling manufactured goods or the commercial zones doing the sales.
https://steamcommunity.com/sharedfiles/filedetails/?id=3084262900
It won't make imports cheaper, but it allows you to balance your industry to match your city's demand. And it also helps to keep companies profitable as less of their monies are taken out as taxes.
For example, when you get "not enough customers" on commercial, check the type of goods it sells. Let's say it is food. Now, reduce taxes on food industries or even subsidy them. Then zone a little bit more commercial. Now these new companies are food industries or old ones expanding and soon your commercial will have enough goods to sell and complaint goes away.
Yes, it is very counter-intuitive to use "not enough customers" as a notification when that is caused by the lack of goods to sell. In a way it is of course correct, why would customers come to an empty shop? But it would be more helpful to players to get the real reason behind the customer shortage.
Well, this can work with reduced taxes, as I explained earlier. Companies retain more of their monies and that makes them more wealthy. And when they are wealthy, they are doing ok. So in a way you compensate more expensive goods to them via tax rebates. Happens in real life too.
if i remember correct its in outside connection