It won't download!

[HalvmorkGame]

I am having problems with the process of downloading the game and i am really mad about it because i spent a lot of money on it for a game i can't even download! when i try downloading the game it verify's it and then the whole progress resets and i have to download it again! I don't know what's the problem and i am thinking about refunding because of this... Somebody anyone please help me!

[Warlords Welt]

its your system check it

[HalvmorkGame]

I already did yesterday

[martinolund]

The game is riddled with bugs. You should refund and come back in 6 months, when it's on a discount anyway, and hopefully patched up and then give it a try.

[Shadow]

same problem, started yesterday

[FWSWBN]

enough diskspace? and you NEED to install on a SSD not a normal HD.

[Shadow]

Originally posted by FWSWBN:

enough diskspace? and you NEED to install on a SSD not a normal HD.

yes, but after dowloading the process start again and again, it is cant complete verification after donwloading...

[SlimNasty™]

Probably a steam issue, might be worth opening a ticket to their support team?

[sternenstaub70]

downloading games is a steam feature so I would either blame Steam or your computer.

If the verification fails after downloading it seems like the downloaded files are corrupt or for some reason incomplete.
Or: you are low on disk space and while unpacking you are running out of space.
You really need a lot of space, best is to have twice the size of the installed game (2x 56 GB)

[Shadow]

Originally posted by sternenstaub70:

downloading games is a steam feature so I would either blame Steam or your computer.

If the verification fails after downloading it seems like the downloaded files are corrupt or for some reason incomplete.
Or: you are low on disk space and while unpacking you are running out of space.
You really need a lot of space, best is to have twice the size of the installed game (2x 56 GB)

1) I reinstalled steam again after this incident, but it didn't help
2) I have almost empty disc space. 500 and 700 gigabytes on two different ssd's.
3) The other game installs without problems

Probably really should open a ticket

But I'm wondering if other people are having a similar problem.

[Shadow]

*It write after checking - update files are corrupted
+ doesn't want to move game files from the download folder to the game directory

I've had this happen when the game was physically deleted, but steam was downloading updates and trying to install it

Maybe steam thinks that the game is installed somewhere, maybe after deleting the last version of the game, there were corrupted files of the register

I'll try reinstalling the operating system tomorrow and I'll report back

[Shadow]

Reinstalling the operating system didn't help, but I found a fix for the problem...

I don't understand why this malfunction occurs, but it's all the fault of a file located in the directory - steamapps\appmanifest_949230.acf

Below is not the correct code after checking:

"AppState"
{
"appid" "949230"
"universe" "1"
"LauncherPath" "C:\\Program Files\\Steam\\steam.exe"
"name" "Cities: Skylines II"
"StateFlags" "1538"
"installdir" "Cities Skylines II"
"LastUpdated" "0"
"SizeOnDisk" "0"
"StagingSize" "60462618229"
"buildid" "0"
"LastOwner" "yourID"
"UpdateResult" "31"
"BytesToDownload" "55354222928"
"BytesDownloaded" "55354222928"
"BytesToStage" "60462618229"
"BytesStaged" "60422608601" //wrong size
"TargetBuildID" "12645681"
"AutoUpdateBehavior" "0"
"AllowOtherDownloadsWhileRunning" "0"
"ScheduledAutoUpdate" "0"
"InstalledDepots"
{
}
"SharedDepots"
{
"228988" "228980"
}
"StagedDepots"
{
"949231"
{
"manifest" "8949802045234980005"
"size" "60462618229"
"dlcappid" "0"
}
}
"UserConfig"
{
"language" "english"
}
"MountedConfig"
{
}
}

After checking - parameter "BytesStaged" has a size smaller than the target file

Again, I don't know why this happens, but here's a solution:
1) close steam
2) copy the text below and replace yours (don't forget to put your id)
"AppState"
{
"appid" "949230"
"universe" "1"
"LauncherPath" "C:\\Program Files\\Steam\\steam.exe"
"name" "Cities: Skylines II"
"StateFlags" "4"
"installdir" "Cities Skylines II"
"LastUpdated" "1700065890"
"SizeOnDisk" "60462618229"
"StagingSize" "0"
"buildid" "12645681"
"LastOwner" "your ID"
"UpdateResult" "0"
"BytesToDownload" "0"
"BytesDownloaded" "0"
"BytesToStage" "0"
"BytesStaged" "0"
"TargetBuildID" "12645681"
"AutoUpdateBehavior" "0"
"AllowOtherDownloadsWhileRunning" "0"
"ScheduledAutoUpdate" "0"
"InstalledDepots"
{
"949231"
{
"manifest" "8949802045234980005"
"size" "60462618229"
}
}
"SharedDepots"
{
"228988" "228980"
}
"UserConfig"
{
"language" "english"
}
"MountedConfig"
{
"language" "english"
}
}
3) move the game files from the download folder to the game directory
4) launch steam and play

Enjoy, I spent three days on it instead of playing it.
Uninstalled the games, reinstalled the OS.

THIS IS NOT WHAT I WANTED WHEN I BOUGHT THE GAME!

[Tumak]

ilja_b thank you so much for posting this fix. It's happening to me right now and driving me crazy. I'll try this fix once the game is 100% downloaded and stuck with that "Stopping download" status. I'll report back if it has worked for me too. Cheers!

[zaltocleotl[Banned@Paradox]]

Originally posted by ilja_b:

Reinstalling the operating system didn't help, but I found a fix for the problem...

I don't understand why this malfunction occurs, but it's all the fault of a file located in the directory - steamapps\appmanifest_949230.acf

Below is not the correct code after checking:

Enjoy, I spent three days on it instead of playing it.
Uninstalled the games, reinstalled the OS.

THIS IS NOT WHAT I WANTED WHEN I BOUGHT THE GAME!

Impressive! Nice work!
Points awarded.

[Shadow]

You're welcome!

If you still have a problem, another option is available.

You need to clear your download cache.
Simply navigate to "Steam/Settings/Downloads/Clear Download Cache" and select Clear Cache.

This solution may prove helpful for addressing similar concerns across other games as well.

[7empest462]

I had the same problem. Uninstalled my McAfee antivirus software and it solved it. No issues just using Windows Defender.